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DX Unified Infrastructure Management Reviews

Vendor: Broadcom
4.1 out of 5
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What is DX Unified Infrastructure Management?

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

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DX Unified Infrastructure Management is the #22 ranked solution in top Server Monitoring solutions, #26 ranked solution in top AIOps solutions, #40 ranked solution in top Cloud Monitoring Software, #48 ranked solution in Infrastructure Monitoring tools, and #70 ranked solution in best Network Monitoring Tools. PeerSpot users give DX Unified Infrastructure Management an average rating of 8.2 out of 10. DX Unified Infrastructure Management is most commonly compared to Zabbix: DX Unified Infrastructure Management vs Zabbix. DX Unified Infrastructure Management is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.
Buyer's Guide
DX Unified Infrastructure Management
December 2025
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DX Unified Infrastructure Management mindshare

Product category:
IT Infrastructure Monitoring
As of December 2025, the mindshare of DX Unified Infrastructure Management in the IT Infrastructure Monitoring category stands at 1.0%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
DX Unified Infrastructure Management1.0%
Zabbix9.8%
Datadog4.4%
Other84.8%
IT Infrastructure Monitoring

PeerResearch reports based on DX Unified Infrastructure Management reviews

TypeTitleDate
CategoryIT Infrastructure MonitoringDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonDX Unified Infrastructure Management vs ZabbixDec 29, 2025Download
ComparisonDX Unified Infrastructure Management vs DatadogDec 29, 2025Download
ComparisonDX Unified Infrastructure Management vs Auvik Network Management (ANM)Dec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Zabbix4.29.8%95%108 interviewsAdd to research
Datadog4.34.4%97%209 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

DX Unified Infrastructure Management's valuable features include scalability, monitoring of a broad range of technologies, ease of deployment, customization, and multi-tenancy. Users appreciate the diverse probe options, the Unified Management Portal for dashboards and alerts, and the flexibility to automate and monitor without root access. It centralizes monitoring while reducing event noise, offering predictive analytics, and ensuring quick deployment, providing extensive reporting capabilities and supporting diverse infrastructures. Its intuitive interface enhances usability.
  • "I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution."
  • "DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."
  • "DX UIM is scalable."

Room for Improvement

DX Unified Infrastructure Management requires enhancements in areas such as user interface speed and design, VMware and network monitoring, customer support urgency, automated configuration, reporting customization, and probe maintenance mode. Improvements are needed for documentation, integration with other tools, and better training resources. Users have requested more robust reporting capabilities, streamlined deployment processes, and advanced alarm management features. Addressing these aspects would significantly improve the overall user experience and efficiency.
  • "Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
  • "Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
  • "DX UIM's reporting and customization need to be improved."

ROI

Many experienced quick ROI from DX Unified Infrastructure Management with reduced costs and valuable automation. Some report ROI within five years ranging from 30% to 50%. Automation and better functionality are highlighted, freeing up staff time. While some struggle with ROI clarity, others benefit from gaining clients and proactive issue management. A few lack ROI data, and some cite concerns about achieving value with basic monitoring features. Overall, automation and efficiency improvements were frequently noted.

Pricing

DX Unified Infrastructure Management pricing is considered complex and varies based on usage and configuration. Many organizations view it as expensive compared to alternatives like SolarWinds and ManageEngine. However, it offers competitive pricing for features provided, especially for small to medium businesses. Licensing fees depend on server, device, site, and data usage, with customization options available. Users note that careful selection of required probes can optimize costs. Broadcom's support and SLA inclusions are crucial for cost justification.
  • "Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
  • "CAD $400,000 annually."
  • "Reasonable setup cost and licensing prices."

Popular Use Cases

DX Unified Infrastructure Management is primarily used for comprehensive monitoring of IT infrastructure, including servers, applications, databases, cloud, and network devices. Users utilize it for Windows and Linux server management, URL monitoring, and synthetic transactions. It supports scalability and provides detailed analytics via an HTML5 interface. Many entities transition to it for standardization, replacing older tools. Managed service providers and various organizations deploy it for infrastructure visibility across global data centers and networks.

Service and Support

User feedback indicates DX Unified Infrastructure Management's customer service varies widely. Some report high satisfaction with responsive and knowledgeable representatives, while others experience inconsistency and delays, especially after the CA acquisition. Technical support receives mixed evaluations; initial assistance is often adequate, but more complex issues sometimes encounter prolonged resolution times due to a lack of expertise. Responders highlight a need for improvement in interaction and resource allocation to enhance support experiences.

Deployment

DX Unified Infrastructure Management's initial setup experiences vary widely. Some users found the setup straightforward and quick, praising the ease of installation and minimal downtime. Others encountered complexity, particularly when replacing existing tools or dealing with intricate environments, suggesting planning and professional assistance can mitigate challenges. Documentation quality and understanding of architecture are highlighted as key factors affecting ease. For simpler deployments, users reported rapid setup without significant issues.

Scalability

DX Unified Infrastructure Management is praised for its strong scalability, handling large environments with thousands of devices. Organizations experienced successful expansions, though a few noted challenges with specific configurations, database requirements, and certain probes. Despite these issues, many reported effective scaling across platforms and data centers. Adjustments, proper architecture, and capacity management are crucial for maximizing its capabilities, allowing firms to expand efficiently and utilize the system's full potential.

Stability

DX Unified Infrastructure Management is generally stable, though some users experienced issues with server configurations, probes, and hubs. Many reported stability improving with recent updates. Some attributed past problems to architecture or database load rather than the software. Various users emphasized its robustness and effective CA support. While incidents like inactive alerts or portal performance issues exist, numerous users commend its stability despite occasional maintenance needs or compatibility challenges.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our DX Unified Infrastructure Management Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business23
Midsize Enterprise16
Large Enterprise62
By reviewers
By visitors reading reviews
Company SizeCount
Small Business95
Midsize Enterprise50
Large Enterprise109
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
16%
Performing Arts
13%
Manufacturing Company
9%
Media Company
7%
Computer Software Company
6%
Outsourcing Company
6%
Healthcare Company
5%
Educational Organization
5%
Legal Firm
4%
Comms Service Provider
3%
Construction Company
3%
Insurance Company
3%
Wholesaler/Distributor
2%
Logistics Company
2%
Transportation Company
2%
University
2%
Pharma/Biotech Company
1%
Real Estate/Law Firm
1%
Marketing Services Firm
1%
Hospitality Company
1%
Engineering Company
1%
Energy/Utilities Company
1%
Museum Or Institution
1%
Non Profit
1%
Retailer
1%
Security Firm
1%
Government
1%
Venture Capital & Private Equity Firm
1%

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Learn more about DX Unified Infrastructure Management

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

DX Unified Infrastructure Management was previously known as DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager.

DX Unified Infrastructure Management customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

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Product Categories

Product Categories
IT Infrastructure Monitoring
Network Monitoring Software
Server Monitoring
Cloud Monitoring Software
AIOps

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DX Unified Infrastructure Management Reviews Summary
Author infoRatingReview Summary
Solution Architect at SA Consulting4.5We integrate DX Unified Infrastructure Management for clients, including banks and government entities, to enhance infrastructure monitoring. It offers essential features but needs improved support and resources, more affordable pricing, and better integration training materials.
Team Lead-IT service Management at a comms service provider with 1,001-5,000 employees4.0I use DX Unified Infrastructure Management to monitor our databases and infrastructure, and I appreciate its simplicity and ease of deployment. However, it lacks multi-tenancy in some agents and requires manual dashboard creation, complicating its use for numerous customers.
Principal Presale Consultant at Ness Technologies4.5No summary available
Senior Systems Engineer at a tech services company with 1,001-5,000 employees5.0No summary available
IT Architect at a comms service provider with 10,001+ employees4.0No summary available
Services Infrastructure Architect at a tech services company with 1,001-5,000 employees3.0No summary available
Solution Consultant at a tech services company with 11-50 employees4.0No summary available
Enterprise systems management team lead4.0No summary available