Certificate Manager is generally user-friendly. While administrators require some training, the end-user experience is intuitive. Certificate Manager provides comprehensive user guides with step-by-step instructions, but most users can easily navigate the platform and complete tasks without consulting documentation. The automation capabilities have significantly improved our workflow by automating the installation of certificates on servers, endpoints, load balancers, and cloud workspaces. This automation has eliminated the need to manually install certificates on each device, saving us valuable time and resources. Automation helps reduce human error by providing a clear validation trail. For example, within a certificate object, we can easily see where a certificate was installed, such as in AWS or on a load balancer. This automated validation ensures accurate tracking and eliminates the need for manual verification, which can be unreliable and prone to errors. Certificate Manager simplifies certificate renewal by offering a seamless process that allows users to renew certificates with a single click. We saw the benefits of Certificate Manager immediately after deploying it, as our previous solution was inadequate. The reporting feature alone significantly improved, allowing us to track every certificate. Certificate Manager's discovery feature also proved invaluable, identifying certificates on our systems that we were unaware of. This allowed us to import them into Certificate Manager, monitor their expiration dates, assign owners, and communicate with those owners about renewals or compliance issues, such as the use of self-signed certificates. By proactively addressing these issues, we ensured the security and compliance of our certificates from day one. Certificate Manager's reporting capabilities are crucial in helping us meet regulatory compliance requirements. Their signing algorithm report allows us to scan every certificate within our organization to identify any out-of-compliance, such as self-signed certificates. This enables us to locate the certificate owner, have them rectify the issue, and update the certificate in Certificate Manager. The comprehensive reporting facilitates the identification and resolution of any compliance concerns. Certificate Manager's reporting mechanisms help us reduce our mean time to respond by quickly identifying and addressing compliance issues and compromised certificates. We can locate the certificate owner and promptly fix any non-compliant certificates. In the event of a compromised certificate, Certificate Manager enables us to create a new one swiftly, deploy it to servers or cloud workspaces, and renew and install it within minutes. Certificate Manager helped us reduce risk exposure by migrating all identified self-signed certificates to trusted certificate authorities during our discovery process, mitigating any associated risks. We would be overwhelmed if we had to install all these certificates manually on each endpoint. Certificate Manager automates this process, eliminating the need for constant monitoring and freeing up our time significantly. With Certificate Manager, we simply initiate the process and let it run, saving us the equivalent of two additional employees. While Certificate Managers services come at a cost, the increased efficiency ultimately saves us the expense of hiring two additional employees. Certificate Manager has a minimal learning curve. New users can typically log in and navigate the product without guidance, with only about 10 percent requiring minor assistance.
