Coveo is dedicated to helping organizations upskill for growth by ensuring that every employee, support agent, customer, and website visitor can easily find more relevant information and people—enhancing their skills for the task at hand.
| Product | Mindshare (%) |
|---|---|
| Coveo | 5.3% |
| Elastic Search | 11.3% |
| OpenText Knowledge Discovery (IDOL) | 6.0% |
| Other | 77.4% |
Coveo's intelligent search technology adds the value of rich content and insights to CRM, customer service applications, intranets and websites. Coveo securely connects with your legacy and cloud systems, and provides unified search, dynamic 360-degree views of information, and contextual, proactive recommendations of relevant content and experts using powerful analytics.
Sonus, 3i Group, Adobe, AECOM, American Society of Anesthesiologists, AmerisourceBergen Specialty Group, Centre dÍaccs ö lÍinformation juridique, Genesys, GoPro, Harris, Imprivata, L'Oreal, KeyBank, VMware
| Author info | Rating | Review Summary |
|---|---|---|
| senior technical consultant UI at Adobe | 4.5 | I use Coveo for AI-powered e-commerce search, boosting engagement and purchases with personalized, fast results. Though integration and mobile experience need improvement, its stability and excellent support make it a highly recommended solution. |
| Senior Staff Engineer at a tech vendor with 10,001+ employees | 4.0 | I use Coveo for AI-driven, personalized search and recommendations, significantly improving customer experience and conversion rates. It offers great integration and support, though response size limits and documentation could improve. |
