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Conga Sign reviews

Vendor: Conga
4.3 out of 5
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What is Conga Sign?

Conga Sign is an e-signature software that is designed to simplify the process of signing and managing documents electronically. Based on user reviews, Conga Sign is a reliable and easy-to-use e-signature software that helps them to streamline their document management processes. Users have reported that Conga Sign's integration with popular applications like Salesforce, Microsoft Word, and Google Drive has been well-received. Users have experienced reduced errors and improved efficiency in document processing with Conga Sign.

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Conga Sign is the #2 ranked solution in top Electronic Approval Software. PeerSpot users give Conga Sign an average rating of 8.6 out of 10. Conga Sign is most commonly compared to DocuSign: Conga Sign vs DocuSign.
Buyer's Guide
Conga Sign
December 2025
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Helped 879,259 peers since 2012

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Conga Sign mindshare

As of December 2025, the mindshare of Conga Sign in the eSignature (Electronic Signature) category stands at 2.3%, up from 1.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
Conga Sign2.3%
DocuSign21.7%
Adobe Sign9.2%
Other66.8%
eSignature (Electronic Signature)

PeerResearch reports based on Conga Sign reviews

TypeTitleDate
CategoryeSignature (Electronic Signature)Dec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonConga Sign vs DocuSignDec 29, 2025Download
ComparisonConga Sign vs Adobe SignDec 29, 2025Download
ComparisonConga Sign vs ShareFileDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
DocuSign4.221.7%100%13 interviewsAdd to research
Adobe Sign4.79.2%100%10 interviewsAdd to research
 
 
Key learnings from peers
Last updated Dec 7, 2025

Valuable Features

Conga Sign's standout features include seamless Salesforce integration, Write Back functionality, easy configuration, and intuitive tag placement for document signing. Users appreciate the advanced features evolving from Salesforce Classic to Lightning, integration with Conga Composer, automated email notifications, and two-way authentication. It facilitates efficient document transactions and reduces manual overhead. The setup process is user-friendly, with drag-and-drop capabilities and a swift configuration time, enhancing its impact across multiple projects.
  • "Conga Sign has positively impacted my organization by eliminating a lot of overhead, and we could move our applications."
  • "The setup is user-friendly, allowing us to easily drag and drop tags onto our document from an ad hoc standpoint."
  • "Conga Sign has positively impacted my organization as it is a crucial part of many projects, and in fact, we use Conga Sign in most of our projects directly."

Room for Improvement

Conga Sign needs better integration with Conga Composer, improved documentation, and enhanced customer support for non-technical users. Users express a need for simpler setup assistance and data residency compliance. Also, it could benefit from a feature to prevent sending duplicate contracts and enhanced functionality for bulk document processing. Offering different languages is also suggested, along with broader data type acceptance. Enhancements outside Salesforce, particularly on public websites, are desired.
  • "My experience with pricing, setup cost, and licensing could be better."
  • "We mostly need to update the UI for bulk document signatures. If a feature for that were available, it would be more useful."
  • "There is room for improvement in ensuring data residency compliance, as some clients express concerns about data processing transitioning to other servers."

ROI

According to user reviews, using Conga Sign product has resulted in a significant return on investment for businesses. Users have reported that the product has streamlined their document signing process, reduced errors and delays, and saved them time and money. Additionally, the product's integration with Salesforce has allowed for seamless document management and increased productivity

Pricing

Conga Sign is perceived as relatively expensive; however, many enterprise-level users find the features justify the cost. Some mention it being nearly half the price of DocuSign. Discounts might be available, especially for those already using Conga solutions. Smaller enterprises might struggle with costs, preferring cheaper alternatives. A few users suggest potential cost reductions in pricing, setup, or licensing. Pricing for a signature is roughly estimated at about $1 per signature.

Popular Use Cases

Conga Sign is frequently employed to obtain digital signatures on documents via Salesforce integration for contract management and customer communication. Users integrate it with Conga Composer to streamline document generation, sending signatures to critical parties like leaders and directors. It supports email facilitation and custom sign tags for complex signing processes involving multiple signers, serving business needs such as sales cycles, merchant agreements, and internal approvals.

Service and Support

Conga Sign's customer service is appreciated for swift issue resolution, often within 24 hours. The technical support is quick to respond, offering video calls and instant connections. Users generally find support responsive, with high ratings given for their assistance. However, nontechnical users may face challenges in obtaining answers quickly. Interaction with support teams is infrequent due to the simplicity of Conga Sign, yet when needed, the team is proactive and effective.

Deployment

Many find Conga Sign's initial setup easy, with steps involving Salesforce package installation, setting configurations, and template uploads, though mastering templates may require time. Users often follow a step-by-step guide, precisely configuring for SMS authentication. Setup typically takes 10-15 minutes without developer aid but might need product team assistance for customization. Some integrate with Conga Composer easily, though pricing and licensing aspects could be improved when purchased through AWS Marketplace.

Scalability

Conga Sign is often recognized for its scalability, effectively managing large document volumes, which benefits teams working on extensive projects. Its diverse features and ease of use enhance its scalability, but some experience limitations on public sites outside Salesforce. Issues with whitelisting or preferences for DocuSign are sometimes noted. Despite these concerns, expectations of Conga Sign's scalability are generally positive. In practical use, teams find its capacity satisfactory for their needs.

Stability

Many indicate no stability issues with Conga Sign. A minority note occasional bugs or service downtime due to maintenance, quickly resolved. Some report external problems like customer firewalls blocking document delivery. Conga Sign ranks highly for consistent availability within document generation tools. Stability surprises users given it hasn't been acquired by Salesforce.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Conga Sign Buyer's Guide for additional reliable information.

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Popular Comparisons

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Conga Sign Reviews Summary
Author infoRatingReview Summary
Sr con at a retailer with 1-10 employees5.0I've used Conga Sign for four years in sales workflows and found it easy to set up, reliable, and efficient, though adding bulk signature support would help; overall, it's saved significant time and works seamlessly with Salesforce.
Delivery Director at Slalom4.5We use Conga Sign for digital document management within the sales cycle in Salesforce, appreciating its advanced features and flexibility. However, improvements are needed in data residency compliance and expanding functionality outside Salesforce, especially on public websites.
Director at Informa4.0No summary available
Senior at a financial services firm with 51-200 employees5.0I’ve used Conga Sign for five years to send documents like terms and conditions to merchants. It’s fast and easy, reducing manual overhead, though I’d like better pricing and support for more languages.
Associate Consultant at a consultancy with 10,001+ employees4.5I use Conga Sign primarily to obtain signatures from key individuals. Its integration with Salesforce enhances email automation and security, though initial setup and documentation need improvement. I haven't explored other solutions like DocuSign, despite its known integration capabilities.
Senior Technology Consultant & Developer at Parquet Development4.0I use Conga Sign for contract management, finding it seamlessly integrates with Conga Composer, making the process smoother than using DocuSign. However, the documentation needs improvement, and customer support could better assist non-technical users.
Developer at S&P Global4.0I use Conga Sign with Conga Composer to send documents for signature and update their status in Salesforce. The integration allows for secure document handling and provides various permissions, although the Conga Sign and Composer integration could be improved.
Software Engineer at a consultancy with 501-1,000 employees4.0I find Conga Sign useful for digital signatures, especially with its Write Back feature that integrates signature details into Salesforce. However, it only supports limited data types, which could be improved for better functionality.