Like Adobe Sign and DocuSign, the Conga product has a built-in signature process called Conga Sign for digital signatures.
Software Engineer at a consultancy with 501-1,000 employees
Used for digital signatures and has a Write Back functionality
Pros and Cons
- "The solution's most valuable feature in terms of configuration is the Write Back functionality."
- "The solution accepts only a few data types and not all data types."
What is our primary use case?
What is most valuable?
The solution's most valuable feature in terms of configuration is the Write Back functionality. Whenever a user signs a document with an electronic signature through Conga Sign, the system recognizes the signature type, the person making the signature, and the signature date. Salesforce captures all these details into the product Conga, and this entire process is called Write Back. The information transferred from the document to the cloud is called Write Back.
What needs improvement?
The solution accepts only a few data types and not all data types.
For how long have I used the solution?
I have been using Conga Sign for one year.
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What do I think about the stability of the solution?
A few customers have reported bugs in the solution. Currently, Conga Sign is stable, but it could have a few improvements.
What do I think about the scalability of the solution?
Around 15 people are using the solution in our organization.
What other advice do I have?
Now, we need to insert a few of the packages. The solution is deployed on semi-premises. I would recommend the solution to other users. It is easy for a beginner to learn to use Conga Sign for the first time.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project engineer at a tech vendor with 10,001+ employees
Easy to use and allows users to sign documents digitally
Pros and Cons
- "Customers can use Conga Sign to drag and drop their signatures on documents."
- "Sometimes, the tool creates an issue, and we have to go to the Conga Sign setup and reconnect it again."
What is our primary use case?
I use Conga Sign to present CDQ and CLM to the customers.
What is most valuable?
Customers can use Conga Sign to drag and drop their signatures on documents.
What needs improvement?
Sometimes, the tool creates an issue, and we have to go to the Conga Sign setup and reconnect it again.
For how long have I used the solution?
I have been using Conga Sign for more than 14 months.
What do I think about the stability of the solution?
I haven’t faced any issues with the solution’s stability.
How are customer service and support?
Sometimes, we raise a request with the support team when we face any issues with Conga Sign, and they resolve the issue in less than 24 hours. When we use the solution's out-of-the-box functionalities, sometimes the Conga Sign functionality breaks, and fixing it takes time.
Which solution did I use previously and why did I switch?
There's a built-in functionality in Salesforce where we attach a document from the local storage, and they print it. After signing the document, they'll upload it back. Apart from Conga Sign, I have used that method sometimes.
How was the initial setup?
The solution's initial setup is easy, but sometimes, we need to set it up multiple times.
What about the implementation team?
The solution’s deployment takes only one to two minutes.
What other advice do I have?
If the document is in a quote or proposal, we can send only that file. We can upload and attach any file from the local storage. If a customer signs a document, it is updated within seconds with Conga Sign, and we'll be notified via email. Conga Sign is a secure and easy-to-use tool that allows users to sign documents digitally. I would recommend the solution to other users.
Overall, I rate the solution seven and a half to eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: March 2026
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