Cisco Prime [EOL] Reviews

Name: Cisco Prime [EOL]
Brand: Cisco
Rating: 3.9 (35 reviews)

Vendor: Cisco

3.9 out of 5

35 reviews
91% willing to recommend

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What is Cisco Prime [EOL]?

Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

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Featured Cisco Prime [EOL] reviews

ZeeshanAli1

Senior Network Engineer at a healthcare company with 10,001+ employees

This is not merely software, but rather a hybrid platform that connects your network devices. To access this platform, you use the WSM URL. It functions as an open network operations team. Typically, it takes around 15 to 20 minutes to connect to the platform. Certainly, regular maintenance is required for the platform. This may include various types of maintenance activities such as upgrading to a new version if there are any known vulnerabilities in the existing version, as recommended by Cisco or other vendors. Additionally, if there are any operational challenges with certain features, we perform maintenance activities by applying updates. The maintenance of the platform can be handled by a single individual as it mostly involves logical maintenance, rather than physical. However, since our organization is large and we have multiple levels of support with Cisco, we also receive online support from them. If there are no issues, they are just on standby. However, when there are security concerns, we perform the necessary upgrades. I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance.

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AndrewRichardson

Network Engineer at Edmonton Catholic School Board

The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.

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Alex Uritsky

Network Engineer at Israel InterUniversity Computation Center

We use Cisco Prime for managing the switches and wireless Cisco Prime allows us to manage all the wireless controllers and access points. Cisco Prime's initial setup is complex. We have been using Cisco Prime for 10 years. I rate Cisco Prime a seven out of ten for stability. For our…

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PeerResearch reports based on Cisco Prime [EOL] reviews

Type	Title	Date
Category	Network Management Applications	Apr 19, 2026	Download
Product	Reviews, tips, and advice from real users	Apr 19, 2026	Download

Valuable Features

"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"What attracts customers to Cisco Prime is it is readily available."
"The product has a lot of features and capabilities."

Room for Improvement

"Cisco Prime could improve the graphical user interface."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"The solution is not easy to configure. It's not user-friendly for admins."

Pricing

"The product's performance monitoring feature could be more intuitive."
"The cost is quite high."
"I rate the solution's pricing an eight out of ten."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Cisco Prime [EOL] Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	21

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	85
Midsize Enterprise	61
Large Enterprise	106

By visitors reading reviews

Top industries

By visitors reading reviews

Government

11%

Construction Company

Manufacturing Company

Financial Services Firm

Healthcare Company

Computer Software Company

Comms Service Provider

Retailer

Educational Organization

Transportation Company

University

Marketing Services Firm

Energy/Utilities Company

Performing Arts

Real Estate/Law Firm

Outsourcing Company

Hospitality Company

Renewables & Environment Company

Recreational Facilities/Services Company

Non Profit

Insurance Company

Religious Institution

Consumer Goods Company

Legal Firm

Wholesaler/Distributor

Compare Cisco Prime [EOL] with alternative products

Learn more about Cisco Prime [EOL]

Cisco Prime [EOL] was previously known as Cisco Prime Infrastructure.

Cisco Prime [EOL] customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare

Product Categories

Network Management Applications

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Cisco Prime [EOL] Reviews Summary
Author info	Rating	Review Summary
Senior Network Engineer at a healthcare company with 10,001+ employees	3.5	I use Cisco Prime for managing and monitoring our network, appreciating its stability and reliability for both legacy and new hardware, although I recognize Cisco is moving towards DNA Center. Its automation helps reduce manual work in our organization.
Network Engineer at Edmonton Catholic School Board	3.5	We use Cisco Prime for centralized configuration management and monitoring. Its valuable features include compatibility with Cisco products and comprehensive SNMP port management. However, performance monitoring could be more intuitive. We switched from HP due to warranty changes and costs.
Engineer at AGCO Corporation	3.5	I find the heat maps to be the most valuable feature of Cisco Prime, though the reporting functionality could use improvement. I haven't used or considered other solutions, and I have no specific deployment or cloud provider preferences.
Network Engineer at Israel InterUniversity Computation Center	4.0	I use Cisco Prime to manage our switches and wireless infrastructure. It effectively handles wireless controllers and access points, though the initial setup is complex. The return on investment is solid, albeit not immediate, and we previously used CiscoWorks.
Principal Associate IT at a tech services company with 10,001+ employees	4.0	I find this stable, scalable solution excellent for bulk configurations and troubleshooting via logs, with superior reporting. Despite its utility, Cisco considers it legacy, pushing DNAC, and compatible devices are reaching end-of-life.
Senior Solution Architect at Zak Solution	4.0	I find Cisco Prime helpful for managing and supporting the enterprise network, with satisfactory performance. However, its stability needs improvement. I haven't considered other solutions, and there's no mention of ROI or a specific deployment or cloud provider.
Network Design at a tech vendor with 10,001+ employees	4.0	We use Cisco Prime to manage our Cisco products like wireless controllers, access points, and switches. However, it feels outdated and will soon be replaced by DNA Center, which provides similar functionality. We haven't considered or used other solutions.
Sales Manager at Ultimate Tech and Innovation	3.0	We use Cisco Prime as a monitoring tool for management and configuration. The technical support is excellent, but improvements are needed in its interface and reporting. Additionally, the setup process should be simplified to enhance user experience.

Title	Rating	Mindshare	Recommending
Cisco DNA Center	4.0	10.6%	90%	44 interviews Add to research
DX Spectrum	4.2	3.7%	89%	118 interviews Add to research

Cisco Prime [EOL] Reviews

What is Cisco Prime [EOL]?

Featured Cisco Prime [EOL] reviews

PeerResearch reports based on Cisco Prime [EOL] reviews

Valuable Features

Room for Improvement

Pricing

Review data by company size

Top industries

Compare Cisco Prime [EOL] with alternative products

Learn more about Cisco Prime [EOL]

Cisco Prime [EOL] customers

Related questions

Product Categories

Popular Comparisons