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Cisco Prime [EOL] vs OpenText Network Operations Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
OpenText Network Operations...
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (20th), Network Monitoring Software (59th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
AhmedBahgat - PeerSpot reviewer
Advisor at Saudi Telecom Company
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our primary use case for this solution is Assurance; it helps us manage and monitor analytics and fix issues such as poor voice quality, with real-time alert generation for VoIP infrastructure so that, for example, if there is latency during calls, it can be immediately alerted to take immediate action before we investigate the deeper issue."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"The product has a lot of features and capabilities."
"We use Cisco Prime for network mapping and surveys."
"Enables oversight in order to tweak and tune."
"It helps us manage and monitor analytics and fix issues."
"Cisco Prime, from a management perspective, has good reporting."
"The product's most valuable features are monitoring and configuration."
"When it comes to customization, Micro Focus is more mature than its competitors."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
 

Cons

"This is not a scalable solution."
"The solution is not easy to configure. It's not user-friendly for admins."
"Cisco Prime's initial setup is complex."
"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."
"The product's performance monitoring feature could be more intuitive."
"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
"Cisco can only be used for Cisco environments and is not compatible with other vendors."
"I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
"It may need a more customizable UI."
 

Pricing and Cost Advice

"The solution is not inexpensive but is worth it for large-scale environments."
"The cost is quite high."
"You need to get special quotes from the company for each order."
"The product is expensive compared to other vendors in the market."
"I would rate the solution's pricing an eight out of ten."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"Cisco Prime is an expensive solution."
"The product's performance monitoring feature could be more intuitive."
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Comms Service Provider
8%
Construction Company
23%
Comms Service Provider
13%
Outsourcing Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
 

Also Known As

Cisco Prime Infrastructure
Micro Focus Network Operations Management
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Information Not Available
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: October 2026.
919,341 professionals have used our research since 2012.