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Cisco DNA Center vs Cisco Prime [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Management Applications (2nd), Network Monitoring Software (33rd), Network Automation (2nd)
Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable feature is the visual representation of the switch's front panel."
"I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot."
"The biggest lesson that I have learned from working with this solution is that this technology is much easier now."
"The advice I would give to other people who want to use Cisco DNA Center is to go for it, particularly if they have Cisco infrastructure, though these days integration could be an issue."
"The monitoring is very valuable to me."
"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"Deployment is easier than it was five or six years ago."
"In terms of software-defined networking, I think it's an outstanding product."
"The most valuable is the assistance for network support."
"It helps us manage and monitor analytics and fix issues."
"The map overview of our campus environment shows the distribution of RF frequency channels and the distribution of a client, providing us with a great idea of where the busier areas are within our environment to allow us to tweak and tune."
"In terms of reliability especially, Cisco is light years ahead."
"Has a good wireless heatmap and search management features."
"The VLAN mapping function has been most impactful in simplifying our network management tasks."
"The solution is not inexpensive but is worth it for large-scale environments because it saves time, prevents manual errors during deployment, and is easier to troubleshoot."
"Our clients are happy with Prime, the stability is good and it's easy to manage."
 

Cons

"The cost is very high."
"Integration with analytic tools and API integrations would be ideal."
"An area that needs improvement is the integration with other vendors."
"The solution can be quite pricey."
"Cisco DNA Center isn't as stable, particularly with the logs, because it doesn't replicate the exact logs."
"The solution's technical support is an area with which my company's clients have a problem. Cisco doesn't provide good technical support unless a user has a big account that Cisco wants to retain."
"In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days."
"What I want to see in Cisco DNA Center in the future is more support for other platforms so that you can manage third-party products, such as Fortinet."
"Cisco can only be used for Cisco environments and is not compatible with other vendors."
"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."
"Lacking in integration with a SIEM tool."
"There is room for improvement in the Access layer."
"The solution can be slow at times."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"The product needs to improve its stability."
"The solution is considered legacy and DNAC has overcome it because of centralized controls that allow a complete LAN network to be moved to centralized management."
 

Pricing and Cost Advice

"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"The licensing cost for Cisco DNA Center is not more than that of other solutions."
"Cisco DNA Center is too expensive."
"The solution is expensive."
"We have a three-year license with them."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"The partnership price is notably high, but it ultimately depends on the chosen business model."
"We get a yearly license at the time we buy the product."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"I rate the solution's pricing an eight out of ten."
"We update the license every five years."
"You need to get special quotes from the company for each order."
"The product's performance monitoring feature could be more intuitive."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"Cisco Prime is an expensive solution."
"The product is expensive compared to other vendors in the market."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
8%
Government
7%
Comms Service Provider
7%
Construction Company
13%
Government
9%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
What is your primary use case for Cisco DNA Center?
In my organization, we currently have some Cisco devices such as access switches, and we also have infrastructure, but that is not part of our responsibility. We do not manage that infrastructure. ...
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Also Known As

DNA Center
Cisco Prime Infrastructure
 

Overview

 

Sample Customers

Information Not Available
Mohawk Industries, Universidad EAFIT, Halton Healthcare
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: September 2026.
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