Cisco DNA Center vs Cisco Prime [EOL] comparison

Cisco DNA Center and Cisco Prime [EOL] are both solutions in the Network Management Applications category. Additionally, 90% of Cisco DNA Center users are willing to recommend the solution, compared to 91% of Cisco Prime [EOL] users who would recommend it.

Cisco DNA Center

Read 44 Cisco DNA Center reviews

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3,952 Comparison Views

90% willing to recommend

Cisco Prime [EOL]

Read 35 Cisco Prime [EOL] reviews

91% willing to recommend

Cisco DNA Center

Cisco Prime [EOL]

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Executive SummaryUpdated on Nov 2, 2025

Cisco DNA Center and Cisco Prime are network management solutions from Cisco. Cisco DNA Center appears to have the upper hand due to its integration with Cisco ISE and enhanced features.

Features: Cisco DNA Center provides robust analytics and security features, offering integrated identity services and a centralized dashboard for simplified deployment and monitoring. Its template-driven configuration and visual and wireless assurance features give comprehensive network insights. Cisco Prime, valued for its stability, includes heat map functionalities and inventory monitoring but lacks in-depth analytics and centralized management characteristics.

Room for Improvement: Cisco DNA Center could improve its third-party compatibility, expand VRF capacity, and strengthen integration with older hardware and other Cisco products like Meraki. Enhancements in error reporting and user interface usability are also suggested. For Cisco Prime, outdated interface, lack of support for newer Cisco devices, and limited third-party solution integration hinder its performance. Improved graphical interface and real-time monitoring could further enhance its effectiveness.

Ease of Deployment and Customer Service: Both solutions offer on-premises or cloud deployments, with Cisco DNA Center having a more intuitive deployment process. Customer service is more positively reviewed for DNA Center, though it experiences some delays in support response. Cisco Prime also receives favorable support reviews but has challenges with new product integration.

Pricing and ROI: Cisco DNA Center has a high cost, which can affect smaller businesses, but its features justify the price by delivering significant ROI through time savings. Cisco Prime is more affordable, with bundled deals that can reduce costs, making it a worthwhile investment for large-scale deployments. However, the pricing strategy might be challenging for small enterprises.

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Network Management Applications

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco DNA Center

Average Rating

8.0

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Network Management Applications (1st), Network Monitoring Software (20th), Network Automation (2nd)

Cisco Prime [EOL]

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Mahir Öztürk

Network Engineer at NGN Bilgi ve İletişim Hizmetleri

Client history has helped resolve past network issues more efficiently

I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.

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AndrewRichardson

Network Engineer at Edmonton Catholic School Board

Has an easy implementation process, but the performance monitoring feature could be more intuitive

The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."

"My advice to others is if you are a large enough company to have the Cisco DNA Center technology, you must try it because for a large enterprise or multi-site organization it's impressive and it saves a lot of money and time."

"What I found valuable in Cisco DNA Center is the Software-Defined Access Network, so the entire LAN network can be centralized and managed from a single dashboard. Cisco DNA Center is suitable for centralized management and lets you deploy switches in a centralized fashion. You can also do multiple switch port configurations simultaneously and segregate your traffic into multiple fabrics. Another valuable feature of Cisco DNA Center is enhanced security through Scalable Group Tags. Cisco DNA Center can be integrated with your Cisco ISE to enhance the port securities, and this paves the way for Software-Defined Networking in the LAN segment, which is the main advantage of Cisco DNA Center. I also like that you can use Cisco DNA Center for data assurance or correlation. The solution shows your network and client health parameters, which I find convenient for troubleshooting."

"The most valuable features include AI-driven insights which make troubleshooting much easier."

"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions."

"The most valuable features were the monitoring, maintenance, and configuration."

"In day-to-day operations, especially post-pandemic, the majority of our customers have to work from anywhere, and having that single integrated dashboard for each and every activity while being able to correlate those activities in line with a business objective has been very well addressed by Cisco DNA."

"The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."

More Cisco DNA Center pros

"The installation is easy."

"Cisco Prime is user-friendly, so we are comfortable using it."

"Cisco Prime is a one-stop place to log in and manage our entire wireless infrastructure."

"The product has a lot of features and capabilities."

"What attracts customers to Cisco Prime is it is readily available."

"Our primary use case for this solution is Assurance; it helps us manage and monitor analytics and fix issues such as poor voice quality, with real-time alert generation for VoIP infrastructure so that, for example, if there is latency during calls, it can be immediately alerted to take immediate action before we investigate the deeper issue."

"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."

"The customer service and support for this solution is good."

More Cisco Prime [EOL] pros

Cons

"They can improve the network visibility. Licensing and its maintenance are also needed."

"There should be an option for automation of template deployment by using the stored data. It is not easy to save configuration information for lots of devices without using other tools. There should be a tighter, better repository of information that can be merged with the templates."

"Requires more focus on the digital side of things."

"The features of Cisco DNA Center and Cisco Prime could have more parity."

"The solution's integration feature can be better."

"Integration with analytic tools and API integrations would be ideal."

"An area for improvement in Cisco DNA Center is the latency in data correlation. For example, sometimes, when an issue happens, and I check the logs, I can't find the corresponding log. There's a delay in log replication, so this is what needs improvement in Cisco DNA Center. Reporting in Cisco DNA Center could also be improved because it only has a few templates, and you can't customize it based on your requirements. There aren't many options available in Cisco DNA Center regarding reporting, versus Cisco Prime, which has excellent features for different levels of detailed reports. I'd like to see real-time data replication in the next release of Cisco DNA Center, similar to what's done in Meraki. Data in Meraki is real-time with no delay, so data is immediately replicated in the cloud. Currently, there's a lag in Cisco DNA Center, and addressing that lag is the enhancement I'd like to see in Cisco DNA Center. The solution also needs to be more user-friendly."

"The tool's deployment is complex. It also needs to improve its GUI."

More Cisco DNA Center cons

"This is not a scalable solution."

"Cisco Prime's initial setup is complex."

"The product's pricing can be cheaper."

"They could consider offering more flexible pricing options for their customers."

"Cisco Prime needs to have lower prices and more customization options."

"The product needs to improve its interface and reporting."

"The reporting feature of Cisco Prime should be improved."

"Lacking in integration with a SIEM tool."

More Cisco Prime [EOL] cons

Pricing and Cost Advice

"Cisco DNA Center is too expensive."

"The tool's licensing may not come across as something that may be friendly for users."

"The price could be better. It's a very expensive tool."

"We have a three-year license with them."

"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."

"The licensing cost for Cisco DNA Center is not more than that of other solutions."

"The tool is medium-priced."

"It is an expensive solution."

More Cisco DNA Center pricing and cost advice

"Cisco Prime is an expensive solution."

"The solution is not inexpensive but is worth it for large-scale environments."

"I would rate the pricing of Cisco Prime a seven out of ten."

"I would rate the solution's pricing an eight out of ten."

"I rate the solution's pricing an eight out of ten."

"The cost is quite high."

"The product's performance monitoring feature could be more intuitive."

"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."

More Cisco Prime [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Government

Financial Services Firm

Healthcare Company

Construction Company

13%

Government

11%

Financial Services Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	9
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	24

Questions from the Community

What is your experience regarding pricing and costs for Cisco DNA Center?

After evaluating other solutions, we will provide feedback.

See all answers

What needs improvement with Cisco DNA Center?

The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...

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What is your primary use case for Cisco DNA Center?

In my organization, we currently have some Cisco devices such as access switches, and we also have infrastructure, but that is not part of our responsibility. We do not manage that infrastructure. ...

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Product Reports

Buyer's Guide

Cisco DNA Center

August 2026

Download Cisco DNA Center product report

Buyer's Guide

Cisco Prime [EOL]

August 2026

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Also Known As

DNA Center

Cisco Prime Infrastructure

Overview

Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.

Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.

What are the solution's most important features?

Comprehensive Analytics: Provides in-depth network insights through real-time data.
Centralized Security: Unifies security management, offering enhanced protection.
Network Management: Simplifies device configuration and policy compliance.
Automation Capabilities: Reduces human error and facilitates efficient network operations.
AI-Driven Assurance: Delivers insights into network health for proactive management.

What benefits and ROI should users look for?

Increased Efficiency: Streamlines operations by reducing manual tasks.
Improved Security: Enhances protection through centralized policies.
Cost Effective: Simplifies management, potentially lowering operating costs.
Enhanced Visibility: Offers comprehensive data for better decision-making.

In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.

Cisco

Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

Cisco

Sample Customers

Information Not Available

Mohawk Industries, Universidad EAFIT, Halton Healthcare

Buyer's Guide

Network Management Applications

July 2026

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