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Alcatel-Lucent OmniVista vs Cisco Prime [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent OmniVista
Average Rating
8.8
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
Network Management Applications (17th)
Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nachoba  Ivan - PeerSpot reviewer
Technical Support (IT) at Mantra Technologies
Easily manage configurations and monitor networks with enhanced reporting capabilities
In version 8.7.70, I am not able to change a user from administrative to room once the user is created. This limitation is challenging and was confirmed by Alcatel as not possible in the 8.7.70 version under the user section. The option of changing from administrative to room should be available in the user section.
AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really like Visual RAF, I use that a lot and then I use the up and down status reports because it will send me emails and text messages when access points go up or down, so I am always aware of what is going on."
"The solution is easy to manage, especially the configuration manager, which simplifies the process of adding, modifying, and removing users or new devices and allows for creating new users without using a physical interface or Telnet while offering detailed reporting and real-time monitoring of network performance."
"Being able to see the health of the network is most valuable; it is very strong in terms of stability and scalability, and their technical support is also good."
"The command line is very user-friendly, making it easy to implement the network."
"Network management solution that's very stable and scalable. It has a straightforward installation, fast technical support, and multiple features such as reporting, network health analysis, etc."
"It is a good investment for features."
"The reports are good."
"What we found valuable from Alcatel-Lucent OmniVista is that we are able to get reports, analytics, health analysis, and everything required by the customers."
"It helps us manage and monitor analytics and fix issues."
"Cisco Prime is a one-stop place to log in and manage our entire wireless infrastructure."
"The most valuable feature of Cisco Prime is the heat map."
"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"Enables oversight in order to tweak and tune."
"What attracts customers to Cisco Prime is it is readily available."
"Has a good wireless heatmap and search management features."
"In terms of reliability especially, Cisco is light years ahead."
 

Cons

"One feature that is missing is the netting feature, which allows for public-to-private network transitions and vice versa."
"The support of Omnivista could be better. It's very expensive because it requires a subscription for support, and the licenses are proprietary. If you want to scale or expand your operation by adding more WiFi access points, you have to buy another license for that. The web-based interface of OmniVista is user-friendly, but for some administrative tasks and functions, you have to use the CLI, which is difficult if you don't have enough training. It relies heavily on CLI guides and manuals. For improvements, I'd suggest making the WiFi access points lighter.. Lighter access points like those from TP-Link or Ubiquiti would be better. Additionally, the switches struggle with heat in our environment. They can get very hot and damage the electrical components due to inadequate cooling."
"The support of Omnivista could be better. It's very expensive because it requires a subscription for support, and the licenses are proprietary. If you want to scale or expand your operation by adding more WiFi access points, you have to buy another license."
"I would like to see a little better reporting, not reporting features, the report maker to be a little better."
"They should add more security features."
"The location of the WiFi connection should be available to all users."
"Alcatel-Lucent OmniVista could improve by adding more cybersecurity features."
"It needs to be infused with more artificial intelligence and machine learning."
"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place."
"Maybe it could be a little cheaper."
"Prime is used for managing all the infrastructure and if it can be integrated with the SIEM tool it could be well managed."
"Cisco can only be used for Cisco environments and is not compatible with other vendors."
"Now, the complexity has increased, so the quality of work also has taken a slight hit with respect to their TAC support especially."
"The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."
"There is room for improvement in the Access layer."
"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
 

Pricing and Cost Advice

"I would rate OmniVista's pricing seven out of ten since it is expensive."
"Its price is reasonable."
"The price of Alcatel-Lucent OmniVista is cheaper compared to other tools on the market. The license for this software is a one-time license only, so there is no renewal needed. It's a perpetual license."
"This is an open-source solution, we do not pay any money to use it."
"I rate the solution's pricing an eight out of ten."
"The product is expensive compared to other vendors in the market."
"The solution is not inexpensive but is worth it for large-scale environments."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"You need to get special quotes from the company for each order."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"Cisco Prime is an expensive solution."
"The cost is quite high."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
University
11%
Financial Services Firm
10%
Construction Company
9%
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What needs improvement with Alcatel-Lucent OmniVista?
In version 8.7.70, I am not able to change a user from administrative to room once the user is created. This limitation is challenging and was confirmed by Alcatel as not possible in the 8.7.70 ver...
What is your primary use case for Alcatel-Lucent OmniVista?
The solution is used for auditing and providing audit reports, sending mails, and notifications.
What advice do you have for others considering Alcatel-Lucent OmniVista?
I rate Alcatel-Lucent OmniVista an overall nine out of ten. The issue with changing a user from administrative to room under the user section needs improvement. If this could be resolved, the ratin...
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Also Known As

Alcatel-Lucent OmniVista 8770, OmniVista 8770, OmniVista 2500, OmniVista Cirrus, Alcatel-Lucent OmniVista 2500, Alcatel-Lucent OmniVista Cirrus, OmniVista 2500 NMS, OmniVista 2500 VMM, OmniVista 3600,
Cisco Prime Infrastructure
 

Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Mohawk Industries, Universidad EAFIT, Halton Healthcare
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: September 2026.
917,382 professionals have used our research since 2012.