Cisco Prime [EOL] Reviews

Name: Cisco Prime [EOL]
Brand: Cisco
Rating: 3.9 (35 reviews)

Vendor: Cisco

3.9 out of 5

35 reviews
91% willing to recommend

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What is Cisco Prime [EOL]?

Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

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Featured Cisco Prime [EOL] reviews

AndrewRichardson

Network Engineer at Edmonton Catholic School Board

The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.

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ZeeshanAli1

Senior Network Engineer at a healthcare company with 10,001+ employees

This is not merely software, but rather a hybrid platform that connects your network devices. To access this platform, you use the WSM URL. It functions as an open network operations team. Typically, it takes around 15 to 20 minutes to connect to the platform. Certainly, regular maintenance is required for the platform. This may include various types of maintenance activities such as upgrading to a new version if there are any known vulnerabilities in the existing version, as recommended by Cisco or other vendors. Additionally, if there are any operational challenges with certain features, we perform maintenance activities by applying updates. The maintenance of the platform can be handled by a single individual as it mostly involves logical maintenance, rather than physical. However, since our organization is large and we have multiple levels of support with Cisco, we also receive online support from them. If there are no issues, they are just on standby. However, when there are security concerns, we perform the necessary upgrades. I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance.

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Edmar Silva

Engineer at AGCO Corporation

The most valuable feature of Cisco Prime is the heat maps. The reporting feature of Cisco Prime should be improved. I have been using Cisco Prime for ten years. I rate Cisco support an eight and a half out of ten. Overall, I rate Cisco Prime a seven out of ten.

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PeerResearch reports based on Cisco Prime [EOL] reviews

Type	Title	Date
Category	Network Management Applications	Dec 30, 2025	Download
Product	Reviews, tips, and advice from real users	Dec 30, 2025	Download

Valuable Features

"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
"The VLAN mapping function has been most impactful in simplifying our network management tasks."
"The most valuable is the assistance for network support."

Room for Improvement

"The product's performance monitoring feature could be more intuitive."
"There is room for improvement in the Access layer."
"They could consider offering more flexible pricing options for their customers."

Pricing

"The product's performance monitoring feature could be more intuitive."
"The cost is quite high."
"I rate the solution's pricing an eight out of ten."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Cisco Prime [EOL] Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	21

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	100
Midsize Enterprise	67
Large Enterprise	214

By visitors reading reviews

Top industries

By visitors reading reviews

Government

16%

Computer Software Company

12%

Manufacturing Company

Healthcare Company

Financial Services Firm

Educational Organization

Energy/Utilities Company

Retailer

Comms Service Provider

Transportation Company

University

Performing Arts

Construction Company

Recreational Facilities/Services Company

Hospitality Company

Real Estate/Law Firm

Aerospace/Defense Firm

Non Profit

Insurance Company

International Affairs Institute

Outsourcing Company

Legal Firm

Consumer Goods Company

Renewables & Environment Company

Pharma/Biotech Company

Wholesaler/Distributor

Media Company

Sports Company

Compare Cisco Prime [EOL] with alternative products

Learn more about Cisco Prime [EOL]

Cisco Prime [EOL] was previously known as Cisco Prime Infrastructure.

Cisco Prime [EOL] customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare

Product Categories

Network Management Applications

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Cisco Prime [EOL] Reviews Summary
Author info	Rating	Review Summary
Network Engineer at Edmonton Catholic School Board	3.5	We use Cisco Prime for centralized configuration management and monitoring. Its valuable features include compatibility with Cisco products and comprehensive SNMP port management. However, performance monitoring could be more intuitive. We switched from HP due to warranty changes and costs.
Senior Network Engineer at a healthcare company with 10,001+ employees	3.5	I use Cisco Prime for managing and monitoring our network, appreciating its stability and reliability for both legacy and new hardware, although I recognize Cisco is moving towards DNA Center. Its automation helps reduce manual work in our organization.
Engineer at AGCO Corporation	3.5	I find the heat maps to be the most valuable feature of Cisco Prime, though the reporting functionality could use improvement. I haven't used or considered other solutions, and I have no specific deployment or cloud provider preferences.
Network Engineer at Israel InterUniversity Computation Center	4.0	I use Cisco Prime to manage our switches and wireless infrastructure. It effectively handles wireless controllers and access points, though the initial setup is complex. The return on investment is solid, albeit not immediate, and we previously used CiscoWorks.
Principal Associate IT at a tech services company with 10,001+ employees	4.0	No summary available
Technical Lead at a tech vendor with 10,001+ employees	4.5	I use Cisco Prime to remotely monitor and manage network devices, which is crucial for large enterprises to prevent downtime and reduce workload. While valuable for alerting critical devices, improvements in monitoring lag would enhance its effectiveness.
Lead Analyst at a media company with 51-200 employees	4.0	We use Cisco Prime to manage our Cisco devices and other wireless products. It's effective for inventory monitoring and wireless management, though it could improve in data visibility. We haven't considered or used other solutions, and it doesn't involve a cloud provider.
Senior Solution Architect at Zak Solution	4.0	I find Cisco Prime helpful for managing and supporting the enterprise network, with satisfactory performance. However, its stability needs improvement. I haven't considered other solutions, and there's no mention of ROI or a specific deployment or cloud provider.

Title	Rating	Mindshare	Recommending
Cisco DNA Center	4.0	16.7%	90%	43 interviews Add to research
Fortinet FortiManager	4.0	4.5%	95%	72 interviews Add to research

Cisco Prime [EOL] Reviews

What is Cisco Prime [EOL]?

Featured Cisco Prime [EOL] reviews

PeerResearch reports based on Cisco Prime [EOL] reviews

Valuable Features

Room for Improvement

Pricing

Review data by company size

Top industries

Compare Cisco Prime [EOL] with alternative products

Learn more about Cisco Prime [EOL]

Cisco Prime [EOL] customers

Related questions

Product Categories

Popular Comparisons