Amazon CloudWatch Reviews

Name: Amazon CloudWatch
Brand: Amazon Web Services (AWS)
Rating: 4.0 (47 reviews)

4.0 out of 5

47 reviews
90% willing to recommend

242 followers

What is Amazon CloudWatch?

Amazon CloudWatch is used for monitoring, tracking logs, and organizing metrics across AWS services. It detects anomalies, sets dynamic alarms, and automates actions to optimize cloud utilization, troubleshoot, and ensure service availability.

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Amazon CloudWatch is the #10 ranked solution in top Cloud Monitoring Software, #13 ranked solution in APM tools, and #13 ranked solution in Log Management Software. PeerSpot users give Amazon CloudWatch an average rating of 8.0 out of 10. Amazon CloudWatch is most commonly compared to Wazuh: Amazon CloudWatch vs Wazuh. Amazon CloudWatch is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.

Helped 859,957 peers since 2012

Featured Amazon CloudWatch reviews

Rahul Kundu

AWS Engineer at Abbott

We use CloudWatch for monitoring and logging. It helps us monitor our applications' performance, particularly in ensuring that every API hit returns a response within four seconds, which is our SLA. We also monitor invocation errors in Lambda and use CloudWatch alerts to notify us of any issues…

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Rohit Bhosale

Senior Software Engineer at Carnera

I use Amazon CloudWatch to check the log we have sent, ensuring it isn't blocked. That is the primary purpose I like its filtering capability and its ability to give the cyber engine insights. It's useful to analyze past data and compare it with recent activities. CloudWatch itself is fine. That…

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Rasanpreet Singh

Senior Consultant at Infosys

The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.

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Amazon CloudWatch mindshare

Product category:

As of July 2025, the mindshare of Amazon CloudWatch in the Cloud Monitoring Software category stands at 2.4%, down from 3.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Monitoring Software

PeerResearch reports based on Amazon CloudWatch reviews

Type	Title	Date
Category	Cloud Monitoring Software	Jul 3, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 3, 2025	Download
Comparison	Amazon CloudWatch vs Zabbix	Jul 3, 2025	Download
Comparison	Amazon CloudWatch vs Datadog	Jul 3, 2025	Download
Comparison	Amazon CloudWatch vs Azure Monitor	Jul 3, 2025	Download

Title	Rating	Mindshare	Recommending
Wazuh	3.7	N/A	80%	48 interviews Add to research
Dynatrace	4.4	N/A	95%	347 interviews Add to research

Valuable Features

Amazon CloudWatch's most valuable features include real-time data analysis, detailed metrics, system-wide visibility, and ease of integration with AWS services. Users find its monitoring and alerting capabilities crucial, with features like dashboards, logs, and alarms proving effective. Simple setup, user-friendly interface, and reasonable pricing enhance its appeal. Granular data collection and the ability to set custom queries are significant. Its analytics empower users to track application performance and automate tasks efficiently.

"The scalability of Amazon CloudWatch rates as high scalability, scoring a perfect ten."
"Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks."
"It's useful to analyze past data and compare it with recent activities."

Room for Improvement

Amazon CloudWatch's dashboard lacks clarity when drilling down, and it has limited reporting and customization options. Real-time and mobile app monitoring needs enhancement, and integrations with third-party tools should be simplified. Pricing is considered high, and log search functionality is unreliable. The need for expert knowledge complicates use for new users, and custom metrics can be costly. Improved visibility for hybrid environments is necessary. Better anomaly detection and built-in analytics are desired features.

"When connecting to Google Cloud, there is no visibility or traceability from Google Cloud into CloudWatch."
"Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage."
"Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features."

ROI

Amazon CloudWatch users experience clear cost benefits by reducing manual labor and providing essential monitoring capabilities. Many companies see positive returns as it enhances business goal achievement and operational efficiency. Although some find returns less apparent during initial phases, overall visibility and management improve. Users anticipate further benefits with increased usage, especially when integrating tools like Airflow. Despite not all features supporting external products, CloudWatch's cost-saving features make it valuable for smaller projects.

Pricing

Amazon CloudWatch pricing varies based on factors such as usage, storage, and custom metrics, often involving monthly licenses typically around $300-$350. Some find it affordable, with costs integrated into their AWS bundle, while others consider it expensive due to additional technical support and scalability expenses. Pay-as-you-go and storage fees might add to overall costs, making it crucial for enterprises to manage usage carefully. Some leverage free tiers, reducing overheads significantly.

"The tool is not expensive."
"The pricing is average."
"Amazon CloudWatch is a cheap solution."

Popular Use Cases

Amazon CloudWatch users monitor AWS resources, applications, and infrastructure, analyzing logs and setting alerts for issues or anomalies. They rely on CloudWatch for tracking metrics, optimizing performance, and ensuring service reliability. Many organizations integrate it with other AWS services like Lambda, EC2, and S3, for logging and incident alerts. It helps in monitoring resource usage, detecting faults, and managing security incidents, providing valuable insights to enhance operational efficiency and resource management.

Service and Support

Amazon CloudWatch customer service is generally regarded as good, with multiple support tiers offered. AWS premium support ensures faster issue resolution, though it can be costly. Users acknowledge the expertise of AWS staff, noting that service quality may vary. Some experience delays with standard support, while others find required information in AWS documentation, negating the need for direct assistance. Businesses appreciate responsive, knowledgeable service but sometimes face navigation challenges in contacting support channels.

Deployment

Amazon CloudWatch's initial setup is described as easy and straightforward by many users. They mention clear documentation and rapid deployment times, often within minutes. Some note a slightly higher complexity when integrating with non-AWS services or custom alarms. However, users generally appreciate the ease of configuration and minimal technical knowledge required. Initial deployment varies, depending on organizational needs and the specificities of client environments, with larger setups taking slightly more time.

Scalability

Amazon CloudWatch is noted for its strong scalability features, making it suitable for a variety of organizational sizes and needs. Many users find its ability to handle significant workloads impressive, supporting a large number of users without noticeable performance degradation. While some express concerns about associated costs, most users appreciate its capacity for automatic scaling and the flexibility it offers. Ratings for scalability frequently reach high scores, confirming its effectiveness in meeting diverse requirements.

Stability

Amazon CloudWatch is consistently praised for its stability. Users report it as reliable with minimal bugs, glitches, or crashes. Reviews indicate its effective performance, high availability, and impressive stability rating, usually scoring between eight to ten out of ten. Some note a lag in logging or query complexity, while others mention slowness on less powerful machines. Despite these minor issues, many find it dependable for their monitoring needs with little downtime experienced.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Amazon CloudWatch Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

Real Estate/Law Firm

University

Healthcare Company

Government

Comms Service Provider

Media Company

Energy/Utilities Company

Educational Organization

Retailer

Transportation Company

Insurance Company

Legal Firm

Non Profit

Performing Arts

Outsourcing Company

Recreational Facilities/Services Company

Construction Company

Aerospace/Defense Firm

Consumer Goods Company

Hospitality Company

Recruiting/Hr Firm

Pharma/Biotech Company

Marketing Services Firm

Compare Amazon CloudWatch with alternative products

Learn more about Amazon CloudWatch

Organizations leverage Amazon CloudWatch for collecting and analyzing logs, triggering alerts, and profiling application performance. It's also employed for monitoring bandwidth, virtual machines, Lambda functions, and Kubernetes clusters. Valuable features include seamless integration with AWS, real-time data and alerts, detailed metrics, and a user-friendly interface. It provides robust monitoring capabilities for infrastructure and application performance, log aggregation, and analytics. Users appreciate its scalability, ease of setup, and affordability. Additional key aspects are the ability to create alarms, dashboards, and automated responses, along with detailed insights into system and application health. Room for improvement includes dashboards and UI enhancements for better visualization and customizability, log streaming speed, advanced machine learning and reporting capabilities, pricing, and integration with non-AWS services and databases. Users also seek more real-time monitoring and comprehensive application performance features, and simpler alerts and configuration processes.

What are the most important features?

Seamless integration with AWS: Ensures smooth operation with AWS services.
Real-time data and alerts: Provides immediate insights and notifications.
Detailed metrics: Offers in-depth data on infrastructure and application performance.
Scalability: Supports growing needs with ease.
Ease of setup: Quick and straightforward installation.
Affordability: Cost-effective monitoring solution.
Alarms and dashboards: Customizable alerts and visual insights.
Automated responses: Facilitates automatic actions based on set criteria.
System and application health insights: Delivers comprehensive health reports.

What benefits and ROI can users expect?

Optimized cloud utilization: Ensures efficient use of resources.
Improved troubleshooting: Identifies and resolves issues quickly.
Enhanced service availability: Keeps services running smoothly.
Effective log analysis: Provides valuable insights from collected logs.
Performance profiling: Assesses and optimizes application performance.
Scalable monitoring: Adapts to growing business needs.

Amazon CloudWatch is implemented across a range of industries, including technology, finance, healthcare, and retail. Technology firms use it to monitor application performance and traffic, while financial organizations leverage it for ensuring compliance and system reliability. Healthcare entities rely on it for maintaining service availability and monitoring data flow, and retail companies utilize it for tracking customer interactions and optimizing server usage.