Amazon CloudWatch vs PRTG Network Monitor comparison

Amazon Web Services (AWS) and Paessler GmbH are both solutions in the Cloud Monitoring Software category. Amazon Web Services (AWS) is ranked #11 with an average rating of 8.1, while Paessler GmbH is ranked #9 with an average rating of 8.4. Amazon Web Services (AWS) holds a 2.0% mindshare in CMS, compared to Paessler GmbH’s 4.8% mindshare. Additionally, 90% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 92% of Paessler GmbH users who would recommend it.

Amazon CloudWatch

Read 48 Amazon CloudWatch reviews

4,548 Views
1,728 Comparison Views

90% willing to recommend

PRTG Network Monitor

Read 112 PRTG Network Monitor reviews

9,185 Views
3,950 Comparison Views

92% willing to recommend

Amazon CloudWatch

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

PRTG Network Monitor and Amazon CloudWatch are leaders in IT monitoring, targeting different user needs. PRTG has the upper hand for small to medium-sized businesses due to cost-effective solutions and ease of use, while Amazon CloudWatch is preferable for organizations embedded in the AWS ecosystem, offering extensive real-time data capabilities despite higher costs.

Features: PRTG Network Monitor offers rapid deployment, scalability, and a simple licensing structure, appealing with its user-friendly design and comprehensive sensor range. Amazon CloudWatch features seamless AWS integration, robust log management, and real-time data monitoring, excelling in infrastructure insights and extensibility through AWS tools.

Room for Improvement: PRTG Network Monitor could improve template management, map design flexibility, and user experience monitoring. Users suggest enhancing SLA reports and sensor deployment for remote monitoring. Amazon CloudWatch could integrate non-AWS contexts more efficiently, offer advanced diagnostics, reporting, and simplify configurations.

Ease of Deployment and Customer Service: PRTG is praised for its easy installation and technical support, while CloudWatch ensures streamlined integration within AWS deployments. However, direct support for non-AWS services in CloudWatch can be lacking, leading to criticisms.

Pricing and ROI: PRTG Network Monitor is favored for its reasonable sensor-based licensing, offering quick ROI through integrated features and low training costs. Amazon CloudWatch's pay-as-you-go model can be costly as scale demands rise, yet it offers potential long-term value with appropriate management in AWS-centric environments.

To learn more, read our detailed Amazon CloudWatch vs. PRTG Network Monitor Report (Updated: December 2025).

Buyer's Guide

Amazon CloudWatch vs. PRTG Network Monitor

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Amazon CloudWatch reduces monitoring costs, boosts operational efficiency, is vital for oversight, but not direct revenue, especially for small projects.

Sentiment score

6.6

PRTG Network Monitor provides cost-effective returns by enhancing efficiency, reducing downtime, and minimizing staffing needs through proactive monitoring.

Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.

Mahmoud Abd El-Rasol

Network Manager at a financial services firm with 1,001-5,000 employees

After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.

reviewer2759802

Architect at a consultancy with 1-10 employees

The implementation reduced our employee resources from 20-25 to 5-6 employees.

Madhan Cs

Senior consultant at Cambridge Institute of Technology

For more quotes and insights, download the PRTG Network Monitor report

Customer Service

Sentiment score

7.4

Amazon CloudWatch support is reliable, with varying response times and expertise based on support level, premium ensures faster help.

Sentiment score

6.7

PRTG Network Monitor support is generally effective, but time zone issues and complex queries can delay responses.

In recent years, due to business expansion, knowledge levels among support engineers seem to vary.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

For more quotes and insights, download the Amazon CloudWatch report

They resolve our queries 24/7.

madhan kumar hs

software engineer at Capgemini

The setup process is well-documented, making it easy to deploy.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Tutorials are available so I can manage any issue with PRTG Network Monitor easily.

SikanderAli

IT Infrastructure Engineer at Atlas

For more quotes and insights, download the PRTG Network Monitor report

Scalability Issues

Sentiment score

7.7

Amazon CloudWatch excels in scalability and performance, efficiently managing data and adapts quickly to diverse organizational needs.

Sentiment score

7.4

PRTG Network Monitor is scalable and flexible for varying deployments but requires extra licenses and hardware for growth.

It is already there as a managed service from AWS.

Azam S M

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch's scalability is managed by AWS.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

On a scale of one to ten, scalability is rated as 9.5.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

PRTG Network Monitor has the ability to scale and add new devices.

SikanderAli

IT Infrastructure Engineer at Atlas

You can install them in each network, even if they are not connected, and it works.

Petr Pouzar

IT Consultant at M-COM s.r.o

For more quotes and insights, download the PRTG Network Monitor report

Stability Issues

Sentiment score

8.1

Amazon CloudWatch is praised for its reliability and performance, though some note occasional data delays and slowness in low-capacity environments.

Sentiment score

7.9

PRTG Network Monitor is highly stable with reliable performance, minimal downtime, and robust updates, despite minor external issues.

I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

We haven't needed vendor support for the last three years, which demonstrates the product's stability.

Mahmoud Abd El-Rasol

Network Manager at a financial services firm with 1,001-5,000 employees

PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.

Megha Pawar

Associates at Mphasis

PRTG Network Monitor is very stable and requires low maintenance.

ShubhamBharti

Software Engineer at Asahi Beverages

For more quotes and insights, download the PRTG Network Monitor report

Room For Improvement

Users seek better customization, visualization, and integration in CloudWatch, citing high costs, steep learning curve, and scalability challenges.

PRTG Network Monitor needs improvements in customization, performance, support, integration, analytics, and cost-efficiency for enhanced usability and flexibility.

When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.

Azam S M

Infrastructure Lead at Danat Fz LLC

Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.

Rohit Bhosale

Senior Software Engineer at Carnera

For more quotes and insights, download the Amazon CloudWatch report

The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.

Madhan Cs

Senior consultant at Cambridge Institute of Technology

They need to improve application performance monitoring, error tracing mechanisms, and log management.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

PRTG Network Monitor should provide syslog monitoring since it is not available at this time.

SikanderAli

IT Infrastructure Engineer at Atlas

For more quotes and insights, download the PRTG Network Monitor report

Setup Cost

Amazon CloudWatch pricing is variable, with costs ranging from $25 to $350, depending on usage and AWS service integration.

PRTG Network Monitor is cost-effective for enterprises, but costs may rise; offers flexible licensing with annual support.

Overall, the pricing of Amazon CloudWatch is very expensive.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.

madhan kumar hs

software engineer at Capgemini

Pricing is by the number of devices, not by sensor.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

The prices are very high for PRTG Network Monitor.

SikanderAli

IT Infrastructure Engineer at Atlas

For more quotes and insights, download the PRTG Network Monitor report

Valuable Features

Amazon CloudWatch offers real-time data, AWS integration, efficient monitoring, user-friendly interface, and versatile dashboards for enhanced system performance.

PRTG Network Monitor is valued for its rapid deployment, intuitive interface, scalability, reliability, and comprehensive monitoring features.

Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.

Azam S M

Infrastructure Lead at Danat Fz LLC

I like its filtering capability and its ability to give the cyber engine insights.

Rohit Bhosale

Senior Software Engineer at Carnera

For more quotes and insights, download the Amazon CloudWatch report

PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.

SikanderAli

IT Infrastructure Engineer at Atlas

PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.

reviewer2759802

Architect at a consultancy with 1-10 employees

These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.

Chandhan P

Software engineer at Bosch

For more quotes and insights, download the PRTG Network Monitor report

Categories and Ranking

Amazon CloudWatch

Ranking in Cloud Monitoring Software

11th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (13th), Log Management (15th)

PRTG Network Monitor

Ranking in Cloud Monitoring Software

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Network Monitoring Software (5th), IT Infrastructure Monitoring (4th)

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 2.0%, down from 2.6% compared to the previous year. The mindshare of PRTG Network Monitor is 4.8%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
PRTG Network Monitor	4.8%
Amazon CloudWatch	2.0%
Other	93.2%

Cloud Monitoring Software

Featured Reviews

Azam S M

Infrastructure Lead at Danat Fz LLC

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

Read full review

madhan kumar hs

software engineer at Capgemini

Alerting precision has reduced incident response times and improved department-level network visibility

The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Read full review

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Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

10%

Manufacturing Company

10%

Transportation Company

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	19
Large Enterprise	47

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

See all answers

What is your experience regarding pricing and costs for Amazon CloudWatch?

No specific setup costs were mentioned.

See all answers

What needs improvement with Amazon CloudWatch?

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...

See all answers

Comparisons

Grafana Loki vs Amazon CloudWatch

Compared 16% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 8% of the time

Zabbix vs Amazon CloudWatch

Compared 6% of the time

Dynatrace vs Amazon CloudWatch

Compared 5% of the time

Datadog vs Amazon CloudWatch

Compared 4% of the time

More Amazon CloudWatch Competitors

Zabbix vs PRTG Network Monitor

Compared 6% of the time

Centreon vs PRTG Network Monitor

Compared 5% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 4% of the time

Checkmk vs PRTG Network Monitor

Compared 4% of the time

Nagios XI vs PRTG Network Monitor

Compared 3% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

Amazon CloudWatch

January 2026

Download Amazon CloudWatch product report

Buyer's Guide

PRTG Network Monitor

January 2026

Download PRTG Network Monitor product report

Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Amazon CloudWatch vs. PRTG Network Monitor

December 2025

Free Report: Amazon CloudWatch vs. PRTG Network Monitor

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