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Kaseya 365 vs OTRS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya 365
Ranking in IT Service Management (ITSM)
47th
Average Rating
0.0
Reviews Sentiment
3.0
Number of Reviews
0
Ranking in other categories
Backup and Recovery (125th), Remote Monitoring and Management (RMM) (17th), Endpoint Detection and Response (EDR) (66th)
OTRS
Ranking in IT Service Management (ITSM)
34th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Media Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in IT Service Management (ITSM). Updated: December 2025.
880,901 professionals have used our research since 2012.
 

Comparisons

 

Overview

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in IT Service Management (ITSM). Updated: December 2025.
880,901 professionals have used our research since 2012.