With ITSM software your company works more efficiently, employees are more motivated and customers are more satisfied
Make your business even more successful and optimize your company’s processes. The OTRS cloud-based ITSM tool is the solution for improving customer and service-oriented work – individually adapted to your organization.
Take IT service management to the next level. An investment in the future of your company in response to the ever-increasing ITSM demands.
| Product | Market Share (%) |
|---|---|
| OTRS | 0.9% |
| ServiceNow | 16.6% |
| JIRA Service Management | 7.6% |
| Other | 74.9% |
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