

Microsoft Defender for Cloud Apps and Microsoft Defender for Identity are both contenders in the cloud security market. Defender for Cloud Apps has the upper hand in application threat visibility, while Defender for Identity excels in identity and posture management.
Features: Microsoft Defender for Cloud Apps integrates across various clouds, prioritizing user management and threat detection with extensive application discovery to monitor user activities. Its threat visibility across applications is exceptional. Microsoft Defender for Identity focuses on identity security, providing insights into Active Directory and protecting both on-premises and cloud identities through robust threat detection and AI-driven insights.
Room for Improvement: Microsoft Defender for Cloud Apps struggles with macOS integration and could improve false positive rates and reporting features. Simplified pricing and better third-party tool integration are also desirable. Microsoft Defender for Identity's anomaly detection and data correlation need enhancement, as well as alert precision and administrative usability. Both would benefit from stronger third-party integrations and reporting.
Ease of Deployment and Customer Service: Microsoft Defender for Cloud Apps is versatile, deployed in Hybrid and Public Cloud environments, yet suffers from inconsistent support experiences. Microsoft Defender for Identity is mainly deployed in Public Cloud and on-premises environments. While technical support is competent, reaching the right level remains challenging for both, requiring improved responsiveness and streamlined support.
Pricing and ROI: Microsoft Defender for Cloud Apps is bundled into packages like Microsoft 365 E3 and E5, offering cost benefits within the Microsoft ecosystem. However, standalone pricing is less appealing. It demonstrates strong ROI through better security and reduced costs. Microsoft Defender for Identity integrates into Microsoft E5, noted for its premium pricing. Its comprehensive security features yield high ROI, especially within a broader Microsoft license.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
We have at least saved the costs we had from the Netskope solution this year.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
The support is excellent, and the speed of response is commendable.
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
Generally, the support is more effective than other providers like Oracle.
The quality of support is very good, but troubleshooting can take time due to complex setups and the need to provide many logs.
The people I normally use for support are very knowledgeable, especially when they help remote in and get to where I need to go and show me much faster and help me understand what I should be doing.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
In a Microsoft-centric organization, especially with Azure infrastructure and Office 365, Microsoft Defender for Identity is scalable.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
Microsoft Defender for Identity is quite robust and built on Azure hyperscale infrastructure, with a 99% availability.
We do not see any issues with the stability of Microsoft Defender for Identity.
Having recently started using it, reliability is affirmed, but manual investigation is often performed to verify if alerts identified by auto-remediation are accurate.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
Microsoft Defender for Cloud Apps would benefit if Microsoft allows users to fine-tune false positives, enabling us to dismiss alerts or make adjustments so that such things don't trigger multiple times in the future.
If Microsoft could develop a feature that indicates when impossible travel is caused by VPN connections, it would prevent unnecessary password resets and session disruptions, especially for VIP users in organizations.
One improvement I would recommend is the integration of an admin application within Teams, allowing easy access to attack information on a mobile platform.
Reducing false positives is something we've been working on with Microsoft.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
If they can reduce the costs, organizations will be happy, and it will compensate for using the Azure environment, which is more expensive on the infrastructure as a service side.
Ensuring a fair price according to market standards.
From an organization perspective, using E5 licenses is value for money, especially if Azure and Office 365 are already in use.
It provides excellent suggestions and options for configuration; for example, it can track suspicious files getting uploaded to cloud resources on Azure based on their signatures, generating alerts for those files.
The product recommends things that need to be blocked and allows for dynamic configuration, which cuts down on potential issues that might arise from going through lists and understanding what needs to be blocked.
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
We receive an advance report of risky users, allowing us to take preemptive action before an attack causes damage to organization details.
The most valuable feature is its hybrid artificial intelligence, which gathers forensic data to track and counteract security threats, much like the CSI series in effect.
The advanced threat protection is one of the strengths of Microsoft Defender for Identity, as it utilizes user and entity analytics and can detect indicative attacks.
| Product | Market Share (%) |
|---|---|
| Microsoft Defender for Identity | 4.5% |
| Microsoft Defender for Cloud Apps | 1.8% |
| Other | 93.7% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 10 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 14 |
Microsoft Defender for Cloud Apps is a comprehensive security solution that provides protection for cloud-based applications and services. It offers real-time threat detection and response, as well as advanced analytics and reporting capabilities. With Defender for Cloud Apps, organizations can ensure the security of their cloud environments and safeguard against cyber threats. Whether you're running SaaS applications, IaaS workloads, or PaaS services, Microsoft Defender for Cloud Apps can help you secure your cloud environment and protect your business from cyber threats.
Reviews from Real Users
Ram-Krish, Cloud Security & Governance at a financial services firm, says that Microsoft Defender for Cloud Apps "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need".
PeerSpot user, Senior Cloud & Security Consultant at a tech services, writes that Microsoft Defender for Cloud Apps "Great for monitoring user activity and protecting data while integrating well with other applications".
Simon Burgess,Infrastructure Engineer at SBITSC, states that Microsoft Defender for Cloud Apps is "A fluid, intelligent product for great visibility, centralized management, and increased uptime".
Microsoft Defender for Identity offers real-time threat detection and protection for hybrid Active Directory environments. It integrates with Microsoft 365 components for seamless security and monitors advanced behaviors, enhancing identity protection across cloud and on-premises environments.
Microsoft Defender for Identity provides detailed threat insights and user behavior analytics to detect unauthorized access and notify anomalies. It allows setting custom detection rules, enhancing threat response automation. While it needs improvements in cloud security, SIEM integration, and access controls, users leverage its ability to mitigate identity threats like suspicious logins and ransomware. Enhanced integration with Microsoft security products ensures a coordinated threat response for identity control and privilege management.
What are the key features of Microsoft Defender for Identity?In specific industries, organizations implement Microsoft Defender for Identity to secure on-premises and hybrid Active Directory environments through user and entity behavior analytics, malicious activity detection, and integration with Microsoft security tools. This approach enhances security posture assessment and helps mitigate identity threats like identity harvesting and unauthorized access.
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