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Cisco Webex Contact Center Reviews

Vendor: Cisco
4.8 out of 5

What is Cisco Webex Contact Center?UNIXBusinessApplication

Cisco Webex Contact Center market share

As of April 2024, the market share of Cisco Webex Contact Center in the Contact Center as a Service (CCaaS) category stands at 6.4%, down from 18.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center as a Service (CCaaS)
 
Key learnings from peers

Valuable Features

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Top industries

By visitors reading reviews
Computer Software Company
23%
Healthcare Company
11%
Financial Services Firm
9%
Government
6%
Manufacturing Company
5%
Retailer
4%
Legal Firm
4%
Insurance Company
4%
Educational Organization
4%
Real Estate/Law Firm
3%
University
3%
Construction Company
3%
Comms Service Provider
3%
Energy/Utilities Company
3%
Wholesaler/Distributor
2%
Transportation Company
2%
Hospitality Company
2%
Outsourcing Company
2%
Recreational Facilities/Services Company
1%
Logistics Company
1%
Performing Arts
1%
Media Company
1%
Mining And Metals Company
1%
Non Profit
1%
Pharma/Biotech Company
1%

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