We performed a comparison between Genesys Cloud CX and TTEC Humanify based on real PeerSpot user reviews.
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Genesys Cloud CX is ranked 1st in Contact Center as a Service (CCaaS) with 9 reviews while TTEC Humanify is ranked 7th in Contact Center as a Service (CCaaS). Genesys Cloud CX is rated 9.0, while TTEC Humanify is rated 0.0. The top reviewer of Genesys Cloud CX writes "No restrictions on what the solution can do; new integrations with other cloud solutions". On the other hand, Genesys Cloud CX is most compared with Genesys PureConnect, Amazon Connect, NICE CXone, Five9 and Cisco CCX, whereas TTEC Humanify is most compared with Cisco Webex Contact Center and NICE CXone.
See our list of best Contact Center as a Service (CCaaS) vendors.
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