West Unified Communications as a Service Reviews

Name: West Unified Communications as a Service
Brand: West

Vendor: West

What is West Unified Communications as a Service?

West Unified Communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It's about ending confusion, obsolescence and complexity for everyone. It Improves customer interactions with highly scalable cloud contact center solutions. It enhances enterprise audio, video & web interactions for greater productivity at lower cost through Conferencing & Collaboration solutions.

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Buyer's Guide

Contact Center as a Service (CCaaS)

August 2025

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Helped 867,497 peers since 2012

West Unified Communications as a Service mindshare

Product category:

As of September 2025, the mindshare of West Unified Communications as a Service in the Unified Communications as a Service category stands at 1.0%, down from 1.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Unified Communications as a Service Market Share Distribution
Product	Market Share (%)
West Unified Communications as a Service	1.0%
Microsoft Unified Communications as a Service	15.9%
Ribbon Kandy Business	14.1%
Other	69.0%

Unified Communications as a Service

West Unified Communications as a Service customers

Sentara Healthcare, Vanderbilt Medical Center, St. Elizabeth Physicians

Product Categories

Unified Communications as a Service

Contact Center as a Service (CCaaS)