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What is VAANI?

VAANI mindshare

As of May 2026, the mindshare of VAANI in the Contact Center as a Service (CCaaS) category stands at 0.4%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center as a Service (CCaaS) Mindshare Distribution
ProductMindshare (%)
VAANI0.4%
Genesys Cloud CX19.6%
Amazon Connect13.6%
Other66.4%
Contact Center as a Service (CCaaS)

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