AuditBoard could benefit from the addition of video capabilities, although it is not a necessity. Small companies that cannot afford licenses for Microsoft Teams or Zoom would benefit greatly from this feature, as it would enhance the communication process. Another area for improvement is the integration of different modules within the tool. Currently, they are marketed separately, but it would be beneficial to have at least two or three solutions integrated into the system. This would simplify the purchasing process for users and enhance the overall functionality of the AuditBoard system. The system has the capability to communicate through emails or messages, but it currently lacks video or audio communication features. Integrating Microsoft Teams or Zoom within the tool would be a great addition as it would allow for communication to occur within the system and ensure that it is all stored in one place. However, it is important to note that with Microsoft Teams, unless specified otherwise, conversations are automatically deleted after sixty to ninety days. This could be problematic for auditors, as documentation is essential. By having conversations within the tool, they become part of the documentation and are preserved for future reference. Using Zoom or Microsoft Teams to collect notes and communicate would be beneficial, as it allows for various forms of communication, such as video chats or messages. However, currently, AuditBoard does not offer these features.