We have a number of use cases. The most important one is that we run a data-sharing service for Dutch universities and higher education and research institutes. The service is used to share research data. It's based on cloud software which uses the object store as a storage backend. That is our most important user. We have another user from Leiden University, which has the most data in it. They have a few very huge electron microscopes. They do research with them and distribute the data through SwiftStack to their customers. It's all in the nonprofit sphere.
Scientific Information Officer at a consultancy with 201-500 employees
Feb 10, 2019
There is no vendor lock-in. The ongoing support and maintenance costs are not through the roof like some vendors, especially those that specialize in backup appliances. So, they're very economical in regards to their ongoing support and maintenance. The pricing and licensing are capacity-based, so it's hard to put my finger on them, because so many different vendors charge in different ways. We are still saving significantly over any of the other options that we evaluated because we can choose the best hardware at the best price, then put SwiftStack software on it. So, it's hard to complain, even though a part of me goes, "It would be nicer if it were less expensive."
We find the pricing rather steep. Of course, you get quality for your money, that's absolutely true. But I do get questions about it from my management. When you look at the prices of the licensing and the prices of your hardware, it's quite substantial.