Network Security Specialist at Equity Bank Limited
Real User
Top 20
2023-12-28T12:08:36Z
Dec 28, 2023
We have been having some issues with it. That's why we're considering migrating to Portnox Clear due to some limitations with CORE. At the end of the day, Portnox Clear's capabilities are much more robust. So we have noticed there's a bit of sluggish. CORE is a bit sluggish when authenticating devices on the network. So, sometimes you find you have an authentication policy, but it takes time for some devices to get authenticated. So we really don't know why. But, that's why we're really looking to move to Portnox Clear. There, the vendor is managing the infrastructure. And not us or a the client managing the infrastructure.
Network and Security Engineer at a tech services company with 11-50 employees
Real User
Top 10
2023-06-15T16:17:00Z
Jun 15, 2023
The product should consider more integration with vendors like Huawei. It should also improve visibility. The solution should offer a partner portal that can provide customers training on the in and out of the solution.
IT INFRASTRUCTURE AND NETWORK ADMIN at Investment One Finance
Real User
Top 10
2022-05-26T13:48:00Z
May 26, 2022
Portnox has actually moved to the cloud. We do not utilize the cloud environment much where I work, however, moving there is the plan. We are trying to work on that. It may end up being faster. One of the things for the on-premise is that sometimes you click on it and it takes a while for it to respond. It doesn't respond immediately. The response time for the application is slow. While it works very well, it would be ideal if it responded more readily.
The integration between Portnox CORE and Portnox CLEAR can be better. These are two different systems, and there is no unique console for both devices. Portnox CORE is agentless, whereas Portnox CLEAR is not agentless. Its license policy can be a bit improved. There is no perpetual license.
Vodja projektov sistemskih rešitev at a tech services company with 51-200 employees
Real User
2021-08-26T14:31:01Z
Aug 26, 2021
It would be ideal if the configuration aspect of the product was easier. It's possible that the documentation could be better and could help with simplifying configuration steps. The solution did have some stability issues, however, all I had to do was restart it.
I don't have any negative feedback in regard to the product as a whole. It's worked well for us and has very good features. If the solution stayed as is, I'd be very happy with it. However, if there was a change to the solution, it would be interesting if the Portnox team could include aspects of End-user behavior analytics (EUBA), with an aspect of AI to the already great profiling. But I already think quite highly of it.
Security Analyst at a financial services firm with 201-500 employees
Real User
2020-04-21T00:59:00Z
Apr 21, 2020
Areas that Portnox CORE can improve include: * Support for unmanaged switches (or hubs) and other brands of network devices. These kinds of devices are still in use in organisations, especially SMEs who cannot afford to buy a managed switch. * The licensing module. This should be reviewed to count the number of devices instead of port numbers of total switches. There is a case for this where not all ports for a switch are used by devices. Unused ports are calculated in the license, then the customer pays for license for those unused ports.
Consulting Principal at a transportation company with 501-1,000 employees
Real User
2019-07-31T05:52:00Z
Jul 31, 2019
This solution reports a certain number of false positives, but it generally has to do with the configuration. The licensing is based on a per-port price, even when you are not using all of the ports, and this is something that could be improved. Better integration with our firewall, so that we can create policies that would block ports that are in a state of attack, would be a helpful inclusion for the next release of this solution.
Chief System Engineer at a media company with 501-1,000 employees
Real User
2019-07-29T10:12:00Z
Jul 29, 2019
In our case, the product does what it's meant to do. I don't see any real need for improvement here, at least not for our needs. The interface is very convenient and provides very good security for exactly what we need the product for. It's a simple solution and we haven't had any problems with it for the past six or seven years. I don't know that we really have any pain points with the product or I'd be aware of them. There are a certain number of false positives on occasion where we get an alert and really nothing is wrong, but generally, those issues have to do with computer configuration. It isn't really the fault of the product. I don't have anything bad to say about the product. We are very happy with it. I guess one of the problems with the tool is our own fault. We could use a lot more of its features than we do now. But we have been using the parts of the product that we need for years now. If we had problems with it and it didn't do what we needed it to anymore, we wouldn't continue buying the support for it and we'd look for another solution. I guess the only thing that might really make a difference is a change in the pricing structure. They charge us by the number of ports that we have on our switches. The more ports we have on the switch, the more we have to pay — even if we're not using all of the ports. From the point of view of licensing, there could be some kind of improvement. I think it would be better if we were paying for actual usage. If there were additional features to add, I might suggest better options for integration with the firewall. I know that the product has this feature already, but it's something we haven't explored more deeply because it isn't the reason we use the solution. If there were better integration with our firewall, we might be able to do additional things like creating policies that would block ports that are under attack or other things like that which could be beneficial. Portnox has the integration capability, but as far as I know, it's not something that's really built into the solution. It involves some scripting. I think that if they made that easier to deploy, we would definitely use it.
Portnox CORE provides 100% actionable visibility of all devices that are connected to your network. As the first software-based NAC platform, Portnox CORE's patented solution allows you to manage the security and compliance challenges your organization faces in a smart and simple way.
We have been having some issues with it. That's why we're considering migrating to Portnox Clear due to some limitations with CORE. At the end of the day, Portnox Clear's capabilities are much more robust. So we have noticed there's a bit of sluggish. CORE is a bit sluggish when authenticating devices on the network. So, sometimes you find you have an authentication policy, but it takes time for some devices to get authenticated. So we really don't know why. But, that's why we're really looking to move to Portnox Clear. There, the vendor is managing the infrastructure. And not us or a the client managing the infrastructure.
It could be a little cheaper.
The product should consider more integration with vendors like Huawei. It should also improve visibility. The solution should offer a partner portal that can provide customers training on the in and out of the solution.
Portnox has actually moved to the cloud. We do not utilize the cloud environment much where I work, however, moving there is the plan. We are trying to work on that. It may end up being faster. One of the things for the on-premise is that sometimes you click on it and it takes a while for it to respond. It doesn't respond immediately. The response time for the application is slow. While it works very well, it would be ideal if it responded more readily.
The integration between Portnox CORE and Portnox CLEAR can be better. These are two different systems, and there is no unique console for both devices. Portnox CORE is agentless, whereas Portnox CLEAR is not agentless. Its license policy can be a bit improved. There is no perpetual license.
It would be ideal if the configuration aspect of the product was easier. It's possible that the documentation could be better and could help with simplifying configuration steps. The solution did have some stability issues, however, all I had to do was restart it.
I don't have any negative feedback in regard to the product as a whole. It's worked well for us and has very good features. If the solution stayed as is, I'd be very happy with it. However, if there was a change to the solution, it would be interesting if the Portnox team could include aspects of End-user behavior analytics (EUBA), with an aspect of AI to the already great profiling. But I already think quite highly of it.
Areas that Portnox CORE can improve include: * Support for unmanaged switches (or hubs) and other brands of network devices. These kinds of devices are still in use in organisations, especially SMEs who cannot afford to buy a managed switch. * The licensing module. This should be reviewed to count the number of devices instead of port numbers of total switches. There is a case for this where not all ports for a switch are used by devices. Unused ports are calculated in the license, then the customer pays for license for those unused ports.
This solution reports a certain number of false positives, but it generally has to do with the configuration. The licensing is based on a per-port price, even when you are not using all of the ports, and this is something that could be improved. Better integration with our firewall, so that we can create policies that would block ports that are in a state of attack, would be a helpful inclusion for the next release of this solution.
In our case, the product does what it's meant to do. I don't see any real need for improvement here, at least not for our needs. The interface is very convenient and provides very good security for exactly what we need the product for. It's a simple solution and we haven't had any problems with it for the past six or seven years. I don't know that we really have any pain points with the product or I'd be aware of them. There are a certain number of false positives on occasion where we get an alert and really nothing is wrong, but generally, those issues have to do with computer configuration. It isn't really the fault of the product. I don't have anything bad to say about the product. We are very happy with it. I guess one of the problems with the tool is our own fault. We could use a lot more of its features than we do now. But we have been using the parts of the product that we need for years now. If we had problems with it and it didn't do what we needed it to anymore, we wouldn't continue buying the support for it and we'd look for another solution. I guess the only thing that might really make a difference is a change in the pricing structure. They charge us by the number of ports that we have on our switches. The more ports we have on the switch, the more we have to pay — even if we're not using all of the ports. From the point of view of licensing, there could be some kind of improvement. I think it would be better if we were paying for actual usage. If there were additional features to add, I might suggest better options for integration with the firewall. I know that the product has this feature already, but it's something we haven't explored more deeply because it isn't the reason we use the solution. If there were better integration with our firewall, we might be able to do additional things like creating policies that would block ports that are under attack or other things like that which could be beneficial. Portnox has the integration capability, but as far as I know, it's not something that's really built into the solution. It involves some scripting. I think that if they made that easier to deploy, we would definitely use it.