2019-03-06T07:41:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What is your primary use case for ConnectWise Automate?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

3
PeerSpot user
3 Answers
Chris Walters - PeerSpot reviewer
VoIP Network Engineer at Infinet Solutions
MSP
Top 5Leaderboard
2020-12-01T17:43:28Z
Dec 1, 2020

Our primary use case of this solution is for managing systems, being able to see them online and offline. I use the solution as a shortcut to ConnectWise Control, because the way our permissions are set up in our actual ConnectWise Control portal, our internal systems can't be reached. I need to use Automate in order to control my system at the office if I need to do something inside the company LAN. I'm the VoIP network engineer at InfiNet Solutions.

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Elmira Iravani - PeerSpot reviewer
Network Administrator at Hanatech
Real User
2020-07-23T07:58:42Z
Jul 23, 2020

We are a service provider. The solution is primarily used as both an in-work controller and central control.

OJ
Managing Director at a tech consulting company with 11-50 employees
Consultant
2019-03-06T07:41:00Z
Mar 6, 2019

We use ConnectWise Automate as a professional services automation tool.

Learn what your peers think about ConnectWise Automate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
657,397 professionals have used our research since 2012.
Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 23, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 8 answers
Elmira Iravani - PeerSpot reviewer
Network Administrator at Hanatech
Jul 23, 2020
We are a service provider. The solution is primarily used as both an in-work controller and central control.
Chris Walters - PeerSpot reviewer
VoIP Network Engineer at Infinet Solutions
Dec 1, 2020
Our primary use case of this solution is for managing systems, being able to see them online and offline. I use the solution as a shortcut to ConnectWise Control, because the way our permissions are set up in our actual ConnectWise Control portal, our internal systems can't be reached. I need to use Automate in order to control my system at the office if I need to do something inside the company LAN. I'm the VoIP network engineer at InfiNet Solutions.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 23, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 7 answers
Elmira Iravani - PeerSpot reviewer
Network Administrator at Hanatech
Jul 23, 2020
We originally bought 125 agents and we do plan to potentially increase them in the future. I'm not sure of what the exact cost was, however.
GW
Sr. IT Solutions Architect at a computer software company with 11-50 employees
May 21, 2021
From what I've overheard, it is pretty comparable to other solutions in terms of price.
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