2019-03-06T07:41:00Z

What is your primary use case for ConnectWise Automate?

Julia Miller - PeerSpot reviewer
  • 0
  • 13
PeerSpot user
9

9 Answers

MikeChacker - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-09-23T18:01:00Z
Sep 23, 2022

We use this solution to patch our servers and desktops.

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Sean Saeb - PeerSpot reviewer
MSP
Top 5Leaderboard
2022-06-30T23:50:22Z
Jun 30, 2022

ConnectWise Automate is ideal for an MSP because it includes patch management. It has monitoring, maintenance, and excellent scripting.

LC
Real User
2021-12-08T16:14:34Z
Dec 8, 2021

We primarily use the product for incident handling in our networking and security operations center.

TE
MSP
2021-11-05T12:38:21Z
Nov 5, 2021

It is a monitoring and automation platform. So, you handle alerts, and then you automate the fixes. We are using its latest version. It is cloud-based.

RB
Real User
2021-09-20T18:10:45Z
Sep 20, 2021

We primarily use the solution to manage our clients. We use the solution to get into their computers for remote support and tasks of that nature.

KC
Real User
2021-09-01T09:28:57Z
Sep 1, 2021

Automate also pushes out patching and different things to different products that we have. We also use it to desktop manage, et cetera. Our third-party provider uses ConnectWise as their ticketing system.

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CW
2020-12-01T17:43:28Z
Dec 1, 2020

Our primary use case of this solution is for managing systems, being able to see them online and offline. I use the solution as a shortcut to ConnectWise Control, because the way our permissions are set up in our actual ConnectWise Control portal, our internal systems can't be reached. I need to use Automate in order to control my system at the office if I need to do something inside the company LAN. I'm the VoIP network engineer at InfiNet Solutions.

EI
Real User
2020-07-23T07:58:42Z
Jul 23, 2020

We are a service provider. The solution is primarily used as both an in-work controller and central control.

OJ
Consultant
2019-03-06T07:41:00Z
Mar 6, 2019

We use ConnectWise Automate as a professional services automation tool.

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