2019-08-04T07:38:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Quest Rapid Recovery?

If you were talking to someone whose organization is considering Quest Rapid Recovery, what would you say?

How would you rate it and why? Any other tips or advice?

11
PeerSpot user
11 Answers
Mukesh Maithani - PeerSpot reviewer
Technical manager at Optimistic Technology Solutions Pvt Ltd
Reseller
Top 10
2022-07-25T08:39:07Z
Jul 25, 2022

My company is a reseller and system integrator that sells backup solutions to customers, for example, Quest Rapid Recovery. My company works on different releases of the solution, old and new, depending on the customer environment. Quest Rapid Recovery doesn't require any maintenance unless there's a new patch release. I would recommend Quest Rapid Recovery, but my recommendation would be on a case-by-case basis. The solution is most suitable for SMB customers, but it won't be suitable for all enterprise clients because it is not suitable for online databases such as SQL and Postgre, particularly because Quest Rapid Recovery has a snapshot-based backup. For databases, the vendor has a different solution called NetVault. If the client needs a physical machine backup, Quest Rapid Recovery is suitable, but if the client is using SQL or SAP HANA, then NetVault is the best tool. What I'd recommend if you're looking into implementing Quest Rapid Recovery is to look at the feature list first and compare that against what you want and what's available in the solution. My rating for Quest Rapid Recovery is nine out of ten.

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RB
Infrastructure Manager at a library with 51-200 employees
Real User
Top 20
2021-09-14T18:03:00Z
Sep 14, 2021

You can go for this solution. It is a very dependable solution. I have very good experience with it. If anybody asks me, I would give very good feedback for it. I never had to restore a failed server from backup or failover to a virtual standby server, but I know it is a reliable solution. We can be confident that this recovery software is working very well. I would rate Quest Rapid Recovery a 10 out of 10.

Chris Graber - PeerSpot reviewer
Network Administrator at a manufacturing company with 51-200 employees
Real User
Top 10
2021-09-09T15:37:00Z
Sep 9, 2021

If you want a good solution to keep your data safe and secure, Quest would be a solid choice. And in terms of the reliability of your backups, you'll be able to restore your company very quickly with the backups as well. There's always room for expansion with it too, which is nice. Having a couple of individuals within your company that know the software pretty well and are trained on it well is a helpful improvement on restoring your data as well. It'll help boost the process along. I would give it an absolute 10 out of 10 because of everything that we've been through, the learning lessons that we've been through, and now it's given us a chance to look at the bigger picture and say, "Well, what more can we do to protect ourselves so this doesn't happen again?" With Quest and VMware together where we're putting together some good solutions for the future.

Mohd Hisyamudin Hamid - PeerSpot reviewer
System Engineer at Netwitz
Real User
Top 10
2021-06-20T15:07:00Z
Jun 20, 2021

The Synthetic Incremental Backup feature is a new one that I haven't set up yet. Instead, I use the normal incremental backup. When replication is being used, when it first starts, it will be slow. The reason for this is that you have to start with a base. Then, once you have the base, the replication is very fast. It is important to my clients that features such as deduplication and replication are included at no extra charge. They understand these features, as well as compression, and understand the costs involved. As they switch from other products, they know that implementing Rapid Recovery and adding storage will not cost very much. The biggest lesson that I have learned from using this product is to not trust the storage hardware. Similarly, don't trust the connection between your customer and the backup storage site. When corruption occurs then it is quite troublesome and requires a lot of troubleshooting. Moreover, some data may be lost permanently. To deal with this, we have started creating multiple repositories and back up accordingly. This gives us insurance that data is not lost in the event of a disaster. My advice for anybody who is looking into this product is to first know what they have in their environment. For example, if they are using a tape backup system then this product is not applicable. However, if they have a supported storage system then this is a good choice. Similarly, if replication is being used at branch offices then this product is very good because of the speed. I really like how the replication capability works. I would rate this solution a nine out of ten.

GR
ICT Network Manager at St Christopher's School Hove
Real User
Top 20
2021-05-21T17:29:00Z
May 21, 2021

I have not yet used the synthetic incremental backup feature but I know that it is available. With respect to how the product should change in the future, I'm pretty happy with the way that they are investing time and effort in their product. I suppose the model that they've got works for their company and also for their customers, so I think trying to make major changes to the software might not turn out too well. I think companies or IT managers or IT staff, in general, would prefer that the software not change very much. I can recommend it to other people in the circumstances that I've got. We are just a small school, but the most important thing is that the school's data is protected. Quest does that for us. Overall, I'm very happy with Quest's software. I would rate this solution a ten out of ten.

KD
Systems Administrator at a healthcare company with 11-50 employees
Real User
Top 20
2021-04-13T19:36:00Z
Apr 13, 2021

It requires some training. Once you know where the features are, it is very easy to navigate. Their terminology is a little different than most. It seems to be a little different than other concepts of backup or disaster recovery. However, once I was shown some of the basics by a technician, then it was pretty easy to navigate. I would rate this solution as 10 out of 10.

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Timpa D Angaye - PeerSpot reviewer
IT Manager at a energy/utilities company with 501-1,000 employees
Real User
Top 5Leaderboard
2019-11-21T07:12:00Z
Nov 21, 2019

We use the on-premises deployment model. It wasn't deployed for users. It was deployed for backup purposes for our servers. It's just the IT administrator that handles it. It's doing everything on its own. All we do is just supervise to check that it's still backing up our data. It's a good solution. Most people may just find that it is undesirable to pay per call. I think they charge per call, so you should check your infrastructure before choosing Quest. I'd rate the solution six out of ten.

MC
Infrastructure Analyst with 501-1,000 employees
Real User
2019-09-29T07:27:00Z
Sep 29, 2019

I've experienced a lot of issues with it, so I would advise against installing it and going with Veeam. I would rate it a six out of ten.

Wesam Qashou - PeerSpot reviewer
System Engineer at MOA
Real User
Top 10
2019-08-25T05:17:00Z
Aug 25, 2019

We use the private cloud deployment model. I would recommend the solution. Rapid Recovery is one of the most durable and rock-stable solutions. If you ever need to have a system backup, it can be restored to 100% without any issues. Price-wise, it is similar to EMC Networker and Symantec. I would rate the solution ten out of ten.

Timpa D Angaye - PeerSpot reviewer
IT Manager at a energy/utilities company with 501-1,000 employees
Real User
Top 5Leaderboard
2019-08-19T05:47:00Z
Aug 19, 2019

If cost isn't an issue, it's a very good solution. If you're looking at your overall, yearly costs you should look for something cheaper. I would rate it a seven out of ten. Not a ten because it's lacking features. It can only replicate from SQL to SQL, not Oracle to SQL or IBM, etc.

it_user751089 - PeerSpot reviewer
Sales Engineer at BAKOTECH LLC
Real User
2019-08-04T07:38:00Z
Aug 4, 2019

I'm a distributor. I sell this solution to clients. We typically deal with the on-premises version of the solution. The solution is a great backup for the retail environment. It's a simple installation as well. I would rate the solution eight out of ten.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Jul 25, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 9 answers
Timpa D Angaye - PeerSpot reviewer
IT Manager at a energy/utilities company with 501-1,000 employees
Aug 19, 2019
It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper. There are additional costs to the standard licensing fees.
Wesam Qashou - PeerSpot reviewer
System Engineer at MOA
Aug 25, 2019
The licensing is on a yearly basis and it's perpetual. You can have the license forever if you want to. However, if you want to upgrade, you can't upgrade unless you have a support contract. The amount the solution costs is related to space. We have about 72 terabytes.
it_user177801 - PeerSpot reviewer
IT consultant at a tech consulting company with 51-200 employees
Sep 20, 2016
I have been doing research on multiple VM (windows) backup/replication software like Veeam, Appassure, Unitrend, and Zerto. They all have one issue: if you want fast recovery at a remote site during a disaster, you have to have a live backup or standby VMs  at the remote site.  The problem would be that the standby VMs would require storage resources. That means the person who bough the softwar...
2 out of 16 answers
it_user157908 - PeerSpot reviewer
Tower Architect at a tech services company with 10,001+ employees
Jan 5, 2015
Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.
it_user136023 - PeerSpot reviewer
Consultant at EMC
Jan 5, 2015
So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?
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