Veeam Data Cloud for Microsoft 365 Reviews

The major use case is to take one of the Office 365 backups.

The most beneficial thing is that it is admin-friendly, with no complicated menu structure. It is straightforward when it comes to doing a backup or a restore.

You can even restore one item, one particular mail item as well.

To a certain extent, e-discovery is possible.

Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations.

When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better.

It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four.

Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

We started about a year back.

For now, the subscription we are doing is only for the cloud.

I do not think there is a scalable limit. Being a cloud application, I do not think so. From organization to organization, the scalability requirement varies. For our organization, it is at an acceptable level.

They give us a notification very much in advance if there is a maintenance activity.

During this, I evaluated around three to four products.

Barracuda and other solutions are also available.

The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively and competitively, they are acceptable.

It is very straightforward because the Veeam team themselves will come and onboard us.

It is not from a marketplace. It is from the local market, basically from local partners who are very well engaged with Veeam Data Cloud for Microsoft 365 and supported us during the POC and onboarding.

I can tell the return on investment is based on the amount of data I am allowed to take, first of all, and the period of how much I can retain. These are all the parameters that can be used for the ROI.

The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively and competitively, they are acceptable.

During this, I evaluated around three to four products.

Barracuda and other solutions are also available.

Veeam Data Cloud for Microsoft 365 is targeting four major applications for the data. The four different applications are covered in the data part.

It is not an integration. It is coverage of the applications' data. Veeam Data Cloud for Microsoft 365 is not getting integrated with these applications. Veeam Data Cloud for Microsoft 365 is targeting this data to be backed up.

The only automation we can see is that the tenant's full user base is covered by default. It will probe the LDAP, meaning the Entra ID, and it automatically picks and allocates the license and starts the backup.

The main unique selling point is that the data becomes ours, even after the Veeam Data Cloud for Microsoft 365 subscription has ended. After a certain period, if I do not want to continue taking backups of the users, but if I want to retain that backup, it is mine. I just have to pay for the cloud storage.

We do have multiple clouds. We have multiple clouds, but we bought this particular product only for the one particular requirement, which is our Office 365.

I would rate this product an 8 out of 10.

I am not familiar with all of Veeam's products, but what we are using at the moment is basically Veeam on-premises, which they call Essentials or Data Essentials Platform, and we are using Veeam Backup for Microsoft 365. These are the two products that we are using that we need from Veeam.

We have a small infrastructure, and basically they are doing everything that we need. This is probably a question for bigger companies with bigger tenants that eventually have much more load than we do have. We are protecting around one-third of the total amount of our users, and we have just a few, maybe up to a terabyte or two terabytes of virtual machines that we are protecting. Our infrastructure is significant but small, so the products basically meet all our requirements that we need.

At the moment, we are working with Veeam, as we have some licenses with them, and we are using their products. We like Veeam because it is working well, and we are satisfied with it, with the technical support, with the features, with all the possibilities that it offers. We are happy with Veeam and we do not intend to replace it with another product any time soon.

We have deployed it without any special training. We had prior experiences with some other products, and when we decided to purchase Veeam because we had it already for the on-premises infrastructure and were happy with that product, we set it up in a couple of days just with the documentation. The product is quite easy to set up.

It is not a challenge. Veeam has good documentation, and the product operates well. We have some issues with backing up the on-premises infrastructure, but that is something we will resolve with their technical department and customer support. The product itself operates well.

That is something probably related to the way we have integrated the backup because we have moved the backup infrastructure away from our local domain. When we try to use application-aware backups, we cannot due to the Active Directory hardening that prevents us from logging into the virtual machines. I have basically resolved it in another way. I will definitely contact Veeam to see whether I did it in the recommended way or if they have another solution for that.

Basically, the products, both of the products that we are using, are performing well, and we do not have any problems with it. It is just one question that we need to resolve with them, and we have found even a solution using Veeam for our problem. We just need to ask them whether that solution that we have implemented is recommended or if they have some other approach for our problem.

We have been using the product for around two years.

We did not use their support when it comes to Veeam Data Cloud for Microsoft 365's support for both cloud-based and on-premises infrastructure impacting our data protection.

For deployment, it is pretty straightforward for someone who is doing the job. Basically, you need to have some knowledge about it, but it is not a click-next wizard where you simply proceed through next, next, next, finish, especially when you know what you want to achieve something specific. It is quite easy to set up and to use.

I am happy with the existing product. I have not used granular recovery or the recovery option with this product. I would rate this review as a ten out of ten.

The typical use cases for Veeam Data Cloud for Microsoft 365 are that clients use it for backup availability.

They use it for two main purposes. One is for migration, as they might be thinking that if they are not going to use a cloud in the future, they still have the data on-prem because they are going to back up the data from the cloud to on-prem.

The other purpose is that if they want to move migration to another solution, they'll be able to use whatever was backed up to restore to a different platform.

The best features of Veeam Data Cloud for Microsoft 365 are that users utilize it for Office automation and email through Microsoft Office automation.

That's what they use for Office 365.

I have utilized the granular recovery options for recovery mailbox and OneDrive.

Veeam Data Cloud for Microsoft 365 has helped with eDiscovery and compliance tasks because it is part of the compliance requirements.

Some European customers require regular backups, thus it helps with compliance.

Veeam Data Cloud for Microsoft 365 can be improved by making it more affordable.

The product is good enough, but the price is expensive.

I have approximately 2 to 3 years of experience working with this solution.

Veeam Data Cloud for Microsoft 365 is a stable solution.

The scalability of Veeam Data Cloud for Microsoft 365 is very good.

It is very scalable because all hosting is on the cloud backup.

I assess Veeam's scalability in accommodating increased data volumes as very good.

It depends on the bandwidth.

It is infinity in the sense that everything is hosted by Microsoft, making it literally infinite.

I would rate technical support for Veeam Data Cloud for Microsoft 365 an eight on a scale from 1 to 10, where one is the worst technical support, and ten is the best.

Positive

Before Veeam Data Cloud for Microsoft 365, I used Synology backup.

The initial setup of Veeam Data Cloud for Microsoft 365 is quite straightforward.

I have not really seen an ROI from Veeam Data Cloud for Microsoft 365.

On the customer side, we don't really see the ROI.

It is just because of compliance and it's part of the requirement that we need backup recovery.

It's unlike disaster recovery that we need to initiate when there's a ransomware attack.

For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.

Until now, it is very unlikely we use it other than for restoring or archiving email.

I switched from Synology backup to Veeam Data Cloud for Microsoft 365 because the Synology backup is very slow.

When our data grows, the performance from Synology backup is not able to keep up with our requirements.

We are going to have mixed backups, which is the reason we changed.

My relationship with Veeam is that I am a reseller and system integrator.

The support for both cloud-based and on-premises infrastructure from Veeam Data Cloud for Microsoft 365 impacts my data protection strategy because that's the reason we are using Veeam.

Veeam is a platform that supports both on-prem and cloud.

It's a single pane of glass that we can support both, which is one of the good reasons we are using Veeam.

The key benefits my organization has experienced with Veeam's integration of SharePoint, OneDrive, Exchange, and Teams within its data protection framework are that single licensing is one of the things customers prefer to use because it's very easy for them to manage.

I would rate Veeam Data Cloud for Microsoft 365 overall an eight on a scale from 1 to 10.

We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This makes it easier as there is less network traffic.

Veeam Backup aids in preventing downtime by allowing for fast rollbacks and restoration of systems. This is essential in manufacturing as it minimizes production stoppages. By using network backups, we can quickly address and revert issues, saving time.

The rollback feature is beneficial since  it makes solving problems easier by enabling us to revert to an earlier state. It's user-friendly, especially for taking incremental backups.

Pricing could be more affordable. It would be beneficial if it were adjusted, as currently, client-based licensing for cloud-based activities can be expensive.

I have been working with Veeam Backup for Microsoft 365 for three years at my current company, however, I have over ten years of experience overall.

The solution has been very stable. On a scale from one to ten, I would rate its stability as nine.

In terms of scalability, Veeam Backup is robust. I would rate its scalability as nine out of ten.

I do not need to contact customer support, as the solution works well and meets our needs.

Positive

We evaluated Acronis and Veeam while choosing a solution. The global managers decided on Veeam Backup, potentially due to its reliability and ease of use.

Initial setup was straightforward, taking only five minutes for PC installations. It is a user-friendly setup.

The implementation was an in-house process handled by system administrators at each site, enabling localized management. There is a dedicated backup team for server-side implementations.

Using Veeam Backup has reduced potential downtime in production, saving on operational costs. While I haven't calculated the exact figures, I estimate savings of about ten to twenty percent.

The initial cost can be high as IT solutions are generally expensive, however, the solution is worth it due to its functionality and reliability. I would recommend revisiting the pricing structure, especially for cloud-based licensing.

We considered Acronis before choosing Veeam Backup.

I recommend Veeam Backup for its reliability and ease of use when rolling back and restoring data. It has proved to be beneficial in IT operations.

I'd rate the solution nine out of ten.

The primary use cases for Veeam Backup for Microsoft 365 include backing up SharePoint sites, Teams chat, attachments, and user emails.

I appreciate that Veeam Backup for Microsoft 365 allows me to back up on both local storage and cloud storage, providing two options for data restoration. One is through the cloud and the other is locally. The system is fast, offering a very efficient recovery journey.

If one administrator wants to delete something in 365, another admin must approve it. 

I have been working with Veeam Backup for Microsoft 365 for one year.

Veeam Backup for Microsoft 365 is very stable. I have not faced any issues impacting my operations or my customers' operations.

The solution is easily scalable. I can connect more tenants and move users or emails from one tenant to another.

Technical support is very fast in response. My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session. For example, at a hotel in Egypt, a ticket was resolved in just one hour.

Positive

I have experience with Veritas Backup, however, it is a complex solution compared to Veeam, which has a very user-friendly interface and configuration.

The initial setup of Veeam Backup for Microsoft 365 rated at seven to eight out of ten. It took about 20 minutes to deploy and was straightforward, though enabling basic authentication posed a challenge.

I am not technical and do not know about the pricing anymore.

I have used Veritas in the past yet find it to be complex compared to Veeam.

I would rate the overall solution a ten out of ten. The product is very stable and performs exceptionally well.

We have backups for Microsoft 365 because it is in the account of the complete tenant compromise. If we lose access to a tenant or all of the client's data gets Microsoft 365, and they lose access to all of their emails, OneDrive, and Teams data, then at least we have an off-site copy that is not linked to their Microsoft side of things.

Then, we can at least restore and recover data from there. So, there's not as much running backup in case of accidental deletion or user issues. It's more for data security in terms of if something gets compromised, then we know we have another set of backups of the entire Microsoft 365.

The most crucial component is immutable backups to ensure that the backups cannot be affected by anything that happens to the tenant. That is the most critical feature. Second, you should also get proper insights into whether the jobs run as scheduled and the ease of maintenance on it to monitor the backup jobs daily to make sure you don't have any issues, also in terms of functionality to restore backups and backup testing, that also pretty much works easily in Veeam Backup for Microsoft 365.

I do everything in-house for maintenance. I manage the full stack myself. I do daily backup monitoring to make sure everything works. Every single VM is my responsibility. I don't need to do maintenance procedures very often - maybe once a month, if even that much. Otherwise, it's mostly just monitoring the jobs and ensuring everything runs. If there are errors, they're usually related to internet issues or something like that. In those cases, I typically just run the backup job again. Regarding monitoring, I barely spend 15 minutes a day on all my backup checks. It's quick and painless.

I'm very satisfied with Veeam Backup for Microsoft 365 and would continue using it if it were up to me. However, my management is considering alternative solutions due to issues with our storage solutions.

We're at a point where we need to decide whether to scale out our existing storage (which would mean spending more money) or switch to a 365 backup service that includes its storage. The storage issue is the main reason we're considering a change.

Apart from that, I'm very happy with the product. It works perfectly, the support is excellent, and it's fairly simple to manage. The app works 100% as expected.

The tool needs to improve its reporting to gain more valuable insights into what data is being backed up. The reports do not provide all the information one would like. But other than that, all the features are up to standard and working perfectly.

I have been using the product for three years. 

I rate the overall solution a nine out of ten. 

The scalability is generally good, but there are some considerations. The main scalability issue is related to storage. The storage solution isn't included in the package - you must arrange storage and backup repositories. If you don't initially set up your backup storage correctly, you might face scalability problems later.

However, regarding the solution they offer—the program, features, and functionality—I would say it's very scalable. It works well for on-site backups, cloud backups, and workload migrations. It fits all needs and scales to whatever you require. If you start with one server now and suddenly have ten servers to back up next month, it just works—you just need to set it up. Overall, I'd rate the scalability at eight out of ten.

When I started using Veeam Backup for Microsoft 365, I wasn't well-versed in the product, so I relied on support quite a lot. When you reach the first-line support staff, they provide relevant articles, knowledge bases, and processes to help you sort out even simple questions.

For technical issues, you can send them the logs and relevant info they need for troubleshooting. Usually, I get my issues resolved within two or three emails back and forth. The support team is knowledgeable, understands the product well, and knows where issues lie. They typically sort out problems within a day. There's also no long wait - if you log a request, you usually get feedback within an hour or two. So, I have no complaints about their support team. It works well.

Positive

Before choosing Veeam Backup for Microsoft 365, we used Acronis about five years ago. With Acronis, we encountered numerous issues regarding support and technical setup. This led us to do some market research. When you search for backup solutions for large IT enterprises, the tool always appears as one of the top recommendations. We also discussed it with one of our partners who is already using it. Based on their recommendation, we decided to try it out. It's been three years now, and we're not looking back. Everything works perfectly fine with the solution.

The installation process is very straightforward. You just run the installer and attach repositories. Setting up Veeam itself is easy.

The main challenge is storage. Veeam doesn't offer its own storage services, so you need to provide your own repositories and storage solutions. The trickiest part is figuring out what kind of storage you'll use for your backup repositories.

I did the deployment myself. 

From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all.

I would recommend Veeam Backup for Microsoft 365. It just works, offering instant recovery and disaster recovery features. I would strongly recommend using VM for anyone managing more than one site or different clients across multiple network infrastructures. It's easy to set up, and the backups work.

If you encounter errors or issues, a dedicated support team is well-versed in solving problems and can assist you. I would recommend the solution for small to medium enterprises and large enterprises. It works effectively across the spectrum—from home users to businesses to enterprise-level operations. It's sufficient for all these needs.

I rate the overall solution an eight out of ten. 

I am a reseller of Veeam Backup for Microsoft 365, and I sell this product for my company. My use of the product involves working as a partner of Veeam and participating in its deployment and sales operations. 

Besides reselling it, I have hands-on experience, utilizing it for providing backup solutions to small businesses, mostly in the education sector.

The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore. I appreciate its strong performance and high reliability. 

Its adaptability for different businesses, whether small, large, or medium, makes it an attractive solution. 

Furthermore, my team of engineers is certified by Veeam for implementations, ensuring expert deployment.

One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year. I don't know much about comparisons, however, the cost is something to consider.

I have three years of experience using Veeam Backup for Microsoft 365.

I would rate stability as nine out of ten for Veeam Backup. It is very stable.

I would rate scalability as nine out of ten. Veeam Backup is a scalable solution.

I find Veeam's customer service and support to be excellent, rating them ten out of ten.

Positive

The initial setup of Veeam Backup is straightforward, easy to install, and easy to manage.

I have a team of engineers who are certified by Veeam for implementations. They are responsible for deploying the solution.

It's a good solution, however, in terms of rentability, I'm not sure. Veeam is a good investment in general.

The cost of Veeam Backup is $28 per user for one year. With about 300 users, the pricing can add up.

I was asked about the differences between Veeam and Commvault. Commvault is perceived as more complete and more oriented towards enterprise, while Veeam is more adaptable.

I rate Veeam Backup for Microsoft 365 as eight out of ten. 

It is a solution with great adaptability, suitable for various company sizes, from small to large organizations.

We are using Veeam Backup for our virtual machines. We attempted to use it for our DRP, however, we found it too expensive and complex, so we decided to use it just for backup.

Veeam Backup does backup and restore very well, comparable to Acronis. We have found both Veeam Backup and Acronis to be very easy to use and integrate naturally for administration.

We tried to use Veeam for our DRP. It was complicated to use and did not help us with our DRP needs due to our internet connectivity at that time.

We have been using Veeam Backup for approximately ten years for Microsoft 365 and around six years thereafter.

Over the last six years, the stability has been pretty good and consistent.

Veeam Backup is quite scalable. I would rate its scalability at eight out of ten, although we are not an expansive organization.

We usually do not request support for our products. We use public documentation if needed, but have not engaged with customer service.

Neutral

We previously used Acronis, primarily as a backup and restore solution. We switched to Veeam Backup for a more advanced solution aiming to accommodate our DRP, but found the transition problematic due to our internet connectivity.

The initial setup of Veeam Backup was easy and needed no more than a few hours. It integrates naturally for administration.

One person is sufficient for deploying Veeam Backup in our 365 infrastructure.

We do not have a defined metric for ROI, however, we are satisfied with Veeam Backup as a support service and plan to renew it.

The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.

I presented alternatives like Amazon Web Services and Microsoft Azure when considering cloud solutions, however, transitioning did not make financial sense.

I rate Veeam Backup an eight out of ten. 

It works well for our backup needs, and I would recommend it for Microsoft 365 due to its reliability.

I currently use this solution for backup needs, and I can back up some VMs.

I back up all VMs and all servers in my environment on VM and point to Veeam Data Cloud for Microsoft 365.

I think that one of the best features about Veeam Data Cloud for Microsoft 365 is that you can back up six five mailboxes.

I have used the granular recovery option in Veeam Data Cloud for Microsoft 365 to submit to some mailbox and to restore it.

In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality.

I have been working in my current field for about one year. We have a Veeam on-prem, and when we move to a cloud, we use Veeam to back up CSI and to some work group on the cloud.

I have no drawbacks or downsides; we haven't encountered any issues.

Deploying Veeam Data Cloud for Microsoft 365 was very easy.

I did the installation by myself, without any help.

I spent one day on the installation of the product, and all weeks are working normally.

I am satisfied with the pricing for Veeam Data Cloud for Microsoft 365.

I primarily use Veeam Backup for Microsoft 365 for image level backup and Office 365 email box backups.

I appreciate the feature of having a single tool for backup, replication, and secondary backup. With the same tool, the same job can be extended and configured to meet compliance requirements as per customer needs. There is no need to create multiple jobs, and it is user-friendly compared to other tools. Instant recovery is another valuable feature, as it allows for quick data recovery within five to ten minutes.

There is still a need for improvement when it comes to individual database backups, particularly for Oracle and other newer databases. The process is not user-friendly, requiring senior personnel and extensive documentation to execute backups and restoration.

I have been working with Veeam Backup for more than five or six years.

I rate the stability of the solution as nine point five.

The scalability of Veeam Backup for Microsoft 365 is absolutely good, and I rate it as ten.

Veeam provides very good support. Although I have never faced any issues when raising a case, I rate their customer service as nine point five.

Positive

Setting up Veeam Backup for Microsoft 365 is absolutely very easy and requires simple steps. On a scale from one to ten, I would rate the ease of setup as nine.

I have not been directly involved in ROI assessments related to Veeam. However, I have not encountered anyone unhappy with this tool, and customers who use it are happy.

I find Veeam Backup for Microsoft 365 to be reasonably priced compared to other tools, although I'm not aware of the exact cost per license or user.

I have experience with Commvault, but we don't have it under review at the moment.

Veeam Backup for Microsoft 365 is a good tool, especially for full image backups and Office 365 mailboxes. It's important to be aware that additional resources and documentation are needed for individual database backups, particularly with Oracle and recent databases. Overall, its rating is nine.