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Trellix DLP pros and cons

Vendor: Trellix
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trellix DLP has prebuilt templates for data classification, facilitating an easier start for customers.
It prevents enterprises from installing external software by blocking specific network pathways.
Scalability is feasible as Trellix is on-premises, making it simple to scale.
Trellix can transfer data through the cloud and offers important storage device control features.
Technical support from both the vendor and Trellix is excellent and highly rated.

CONS

Customer support needs improvement, especially the response time during night hours.
Encryption features are lacking in the cloud-based version.
Trellix DLP is incompatible with Linux and has issues with Mac and Windows.
Technical support delays are common, with long ticket resolution times due to repeated requests for logs.
Coverage for Mac OS is lacking, with features like clipboard and print protection not functioning as expected.
 

Trellix DLP Pros review quotes

GANESAN K - PeerSpot reviewer
May 29, 2025
The solution is stable and does not have glitching issues.
RiaanDu Preez - PeerSpot reviewer
Jan 24, 2025
The solution involves implementing the confidentiality, utility, and availability principles.
Nishant Singh Chauhan - PeerSpot reviewer
May 13, 2024
It is a very stable solution.
Find out what your peers are saying about Trellix, Microsoft, Forcepoint and others in Data Loss Prevention (DLP). Updated: June 2025.
856,873 professionals have used our research since 2012.
EO
Feb 24, 2025
The most effective aspect of Trellix DLP is that it does what it's supposed to do. It is fairly simple to use compared to Proofpoint.
KM
May 13, 2025
The support from both the vendor and Trellix is excellent.
IS
Oct 11, 2023
It prevents enterprises from installing external software and devices and can block specific network pathways.
PK
May 13, 2025
I am satisfied with stability as there are not any latencies.
RJ
Mar 19, 2025
Trellix's technical support deserves a perfect rating, and I would rate it ten out of ten compared to other solutions.
Dinesh Kaarthik - PeerSpot reviewer
Dec 20, 2023
Scalability is feasible since it's on-premises. It's easy to scale there.
SK
Mar 29, 2024
Trellix can transfer the data through the cloud. The storage device control is an important feature.
 

Trellix DLP Cons review quotes

GANESAN K - PeerSpot reviewer
May 29, 2025
When cases are raised, partners perform initial L1 or L2 troubleshooting. However, ticket resolution times are often too long, with new engineers sometimes requesting the same logs repeatedly.
RiaanDu Preez - PeerSpot reviewer
Jan 24, 2025
Having someone within a region who understands the countries and how they approach data and information security is sometimes where the problem lies.
Nishant Singh Chauhan - PeerSpot reviewer
May 13, 2024
The support team's response time during the night is an area of concern where improvements are required.
Find out what your peers are saying about Trellix, Microsoft, Forcepoint and others in Data Loss Prevention (DLP). Updated: June 2025.
856,873 professionals have used our research since 2012.
EO
Feb 24, 2025
Coverage for Mac OS is lacking as features like clipboard and print protection don't function as expected.
KM
May 13, 2025
The main challenge we face is with our on-premises Trellix DLP implementation. While we can push the agent, we cannot apply the policy on Azure systems.
IS
Oct 11, 2023
The whole UI of the server console installed on the standalone computers is hefty.
PK
May 13, 2025
The main issue I have currently is with technical support.
RJ
Mar 19, 2025
Trellix DLP can improve by addressing the lack of features such as deep drive DLP and email notifications present in other solutions like Forcepoint.
Dinesh Kaarthik - PeerSpot reviewer
Dec 20, 2023
In future releases, I would like to see like to see encryption available on the cloud-based version.
SK
Mar 29, 2024
Trellix is incompatible with Linux, and its DLP part is incompatible with Mac. Sometimes, it does not work on Windows, either.