We performed a comparison between CyberArk Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The setup, via cloud, is simple."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The initial setup is straightforward. It takes me up to an hour and a half."
"I found the solution to be stable."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"You can quickly deploy the entire product with a basic config within couple of hours."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"The single sign-on is the solution's most valuable feature"
"SAML is the best thing we're using right now because there is no need for creating an external account."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"We almost never have outages nor see slowdowns."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The OpenID features could improve in CyberArk Identity."
"The user interface could be improved."
"They could improve their UI and make everything more user-friendly."
"I'm not sure what needs improvement. It is a good platform."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"We are finding some compatibility issues. We're still working with CA on them."
Earn 20 points
CyberArk Identity is ranked 8th in Access Management with 17 reviews while Symantec Siteminder is ranked 17th in Access Management with 69 reviews. CyberArk Identity is rated 8.2, while Symantec Siteminder is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity and PingID.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
