CyberArk Identity vs Symantec Siteminder comparison

CyberArk and Broadcom are both solutions in the Access Management category. CyberArk is ranked #6 with an average rating of 8.1, while Broadcom is ranked #11 with an average rating of 6.8. CyberArk holds a 3.7% mindshare in AM, compared to Broadcom’s 2.9% mindshare. Additionally, 96% of CyberArk users are willing to recommend the solution, compared to 91% of Broadcom users who would recommend it.

CyberArk Identity

Read 29 CyberArk Identity reviews

2,974 Views
922 Comparison Views

96% willing to recommend

Symantec Siteminder

Read 75 Symantec Siteminder reviews

1,548 Views
1,223 Comparison Views

91% willing to recommend

CyberArk Identity

Symantec Siteminder

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Symantec Siteminder and CyberArk Identity both offer robust identity management solutions. CyberArk Identity appears to have the upper hand, especially in deployment ease and customer service.

Features: Users value Symantec Siteminder for its comprehensive access management capabilities, scalability, and extensive functionality. CyberArk Identity is recognized for its seamless integration with various systems, advanced security features, and innovative capabilities, making it easier to integrate into existing infrastructures.

Room for Improvement: Symantec Siteminder could enhance its performance and support for modern protocols, and user reviews suggest updates in protocol support. CyberArk Identity users desire improvements in reporting and analytics tools and enhancements in analytics.

Ease of Deployment and Customer Service: Symantec Siteminder's deployment model receives mixed reviews, with some users finding it complex and time-consuming. CyberArk Identity is distinguished by its straightforward deployment and efficient customer service, with users noting strong support during the deployment process.

Pricing and ROI: Symantec Siteminder users feel that setup costs are high, and the time to achieve ROI is longer. CyberArk Identity is perceived as more cost-effective, with quicker ROI, leading to better overall satisfaction in terms of pricing and ROI.

To learn more, read our detailed CyberArk Identity vs. Symantec Siteminder Report (Updated: September 2025).

Buyer's Guide

CyberArk Identity vs. Symantec Siteminder

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Access Management

6th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Authentication Systems (10th), Identity Management (IM) (8th), Authorization Software (3rd), Enterprise Password Managers (6th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)

Symantec Siteminder

Ranking in Access Management

11th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (12th), Web Access Management (1st)

Mindshare comparison

As of November 2025, in the Access Management category, the mindshare of CyberArk Identity is 3.7%, up from 2.4% compared to the previous year. The mindshare of Symantec Siteminder is 2.9%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Access Management Market Share Distribution
Product	Market Share (%)
CyberArk Identity	3.7%
Symantec Siteminder	2.9%
Other	93.4%

Access Management

Featured Reviews

Hariharan Thangasamy

Cybersecurity Delivery Analyst at Accenture

Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation

On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.

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Muzi Lubisi

Senior technical Consultant at CA Africa

Improved user experience with seamless integration and easy installation

The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment."

"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."

"The straight-through approach of CyberArk Identity is very easy to start with; after you start with it, you can very easily onboard your privileged accounts, and from there on, you can advance further and make it more and more secure."

"The most valuable feature of CyberArk Identity is the adaptive interface."

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."

"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."

"CyberArk Identity is at the top."

"The support of CyberArk Identity is really good."

More CyberArk Identity pros

"All of our applications get a point, click, and you are in, while we increase security at the same time."

"It is reliable."

"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."

"The solution is easy to use for our managers."

"It's quite scalable."

"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."

"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."

"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."

More Symantec Siteminder pros

Cons

"The solution could be easier to use and I found it to be very complex involving many steps."

"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."

"The reporting functionality is somewhat complicated."

"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."

"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."

"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team."

More CyberArk Identity cons

"Some of the new protocols, like OAuth 2.0, could be improved."

"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."

"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."

"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."

"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."

"Better documentation. I went through some sessions on single sign-on for version 12.7."

"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."

"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."

More Symantec Siteminder cons

Pricing and Cost Advice

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"CyberArk Identity is an expensive solution."

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."

"The solution is cheap and I rate its pricing an eight out of ten."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

More CyberArk Identity pricing and cost advice

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"The solution's pricing is competitive."

"The pricing is reasonable."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"I recommend conducting a PoC on every available product before choose one."

"CA solutions are generally expensive but for the customer the ROI is big."

"The price is quite comparable to the other enterprise-level solutions in that market."

"The licensing is fair for this solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

30%

Insurance Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	69

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...

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What needs improvement with CyberArk Identity?

We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...

See all answers

What do you like most about Symantec Siteminder?

It's agent-based. It's convenient to deploy and integrate.

See all answers

What is your experience regarding pricing and costs for Symantec Siteminder?

My experience with pricing is that it is all good.

See all answers

What needs improvement with Symantec Siteminder?

Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...

See all answers

Comparisons

Microsoft Entra ID vs CyberArk Identity

Compared 16% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 8% of the time

CyberArk Privileged Access Manager vs CyberArk Identity

Compared 6% of the time

Ping Identity Platform vs CyberArk Identity

Compared 6% of the time

Microsoft Intune vs CyberArk Identity

Compared 6% of the time

More CyberArk Identity Competitors

Ping Identity Platform vs Symantec Siteminder

Compared 40% of the time

ForgeRock vs Symantec Siteminder

Compared 24% of the time

Okta Workforce Identity vs Symantec Siteminder

Compared 19% of the time

Microsoft Entra ID vs Symantec Siteminder

Compared 17% of the time

More Symantec Siteminder Competitors

Product Reports

Buyer's Guide

CyberArk Identity

October 2025

Download CyberArk Identity product report

Buyer's Guide

Symantec Siteminder

October 2025

Download Symantec Siteminder product report

Also Known As

Idaptive

SiteMinder, CA SSO, Layer7 SiteMinder

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Broadcom

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

Buyer's Guide

CyberArk Identity vs. Symantec Siteminder

September 2025

Free Report: CyberArk Identity vs. Symantec Siteminder

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