Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
| Product | Market Share (%) |
|---|---|
| Salesforce Platform | 2.6% |
| Microsoft Azure | 18.8% |
| Amazon AWS | 12.7% |
| Other | 65.9% |
| Type | Title | Date | |
|---|---|---|---|
| Category | PaaS Clouds | Aug 25, 2025 | Download |
| Product | Reviews, tips, and advice from real users | Aug 25, 2025 | Download |
| Comparison | Salesforce Platform vs Microsoft Azure | Aug 25, 2025 | Download |
| Comparison | Salesforce Platform vs Amazon AWS | Aug 25, 2025 | Download |
| Comparison | Salesforce Platform vs Red Hat OpenShift | Aug 25, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| ServiceNow | 4.2 | N/A | 91% | 223 interviewsAdd to research |
| Microsoft Azure | 4.2 | 18.8% | 96% | 316 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 23 |
| Large Enterprise | 34 |
| Company Size | Count |
|---|---|
| Small Business | 243 |
| Midsize Enterprise | 120 |
| Large Enterprise | 642 |
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
Salesforce Platform was previously known as Salesforce1, Force.com, Salesforce App Cloud.
ADP
| Author info | Rating | Review Summary |
|---|---|---|
| Independent Business Consultant at Freelance | 4.0 | I used Salesforce Platform extensively for sales management, appreciating its customization and integration capabilities. While it improved efficiency, implementing it took too long. I transitioned away due to a job change and used alternatives like Microsoft Teams and Zoom. |
| Director at GenRocket | 4.5 | We use Salesforce Platform primarily as a CRM for sales, valuing its lead management and automation features that boost our sales operations. While effective, it could benefit from more customization and AI for enhanced usability. |
| Sr. Vice President and Business Head at a computer software company with 10,001+ employees | 4.5 | As the sales head, I rely on Salesforce Platform for tracking leads and managing our pipeline. It offers comprehensive features like dashboards and automation. While user-friendly compared to HubSpot, integrating AI reminders would enhance its functionality. |
| Delivery Director at Slalom | 4.0 | As an implementation partner, I find Salesforce Platform's low-code approach valuable, allowing for efficient solution building. However, frequent rebranding causes confusion. Transitioning from Microsoft technologies, I appreciate Salesforce's low-code benefits, though app consolidation could enhance usability. |
| Client-Partner at a computer software company with 1,001-5,000 employees | 3.5 | As an account director using Salesforce for opportunity management, I value its customization options, integration features, and reporting capabilities. However, I wish it could recommend related opportunities and act as a comprehensive knowledge repository. |
| Account Manager at Red Hat | 4.5 | I utilize Salesforce mainly for tracking opportunities and sales activities, benefiting from high-level dashboards. While it effectively manages these tasks, enhancing the dashboard with more fields for filters and control would be advantageous. I haven't used other solutions. |
| Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees | 4.5 | I use Salesforce Platform to manage customers, cases, and projects with a focus on collaboration. The integration with Tableau provides a comprehensive view. However, the UI could be more intuitive, as it requires too many clicks to obtain information. |
| Senior Associate at PwC Acceleration Centers | 4.0 | I use Salesforce Platform primarily for managing sales and customer support, focusing on Salesforce CPQ and other tools. It improves efficiency in lead conversion, despite some performance issues with lightning components. Switching from Excel boosted our revenue significantly. |
