Salesforce Platform and OutSystems compete in the enterprise application development category. Salesforce Platform seems to have the upper hand with overall feature satisfaction, whereas OutSystems stands out in low-code capabilities.
Features: Salesforce Platform users enjoy its comprehensive CRM capabilities, extensive integration options, and powerful automation tools. OutSystems users value rapid development, easy deployment, and visual development interface.
Room for Improvement: Salesforce Platform users desire better analytics, enhanced customization options, and reduced complexity. OutSystems users seek improved mobile app performance, more integration options, and expanded enterprise-level features.
Ease of Deployment and Customer Service: Salesforce Platform deployment is reliable but can be complex, with responsive yet occasionally slow customer service. OutSystems provides a straightforward deployment process and timely customer support.
Pricing and ROI: Salesforce Platform has high initial setup costs but delivers long-term benefits and ROI. OutSystems offers lower initial costs and a faster ROI due to efficient development.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
Salesforce's scalability was not a problem.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
We have never had any problems with it.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Sometimes the system is stuck when many users are using it.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
What I would like to see is more servicing business analysts in the next release of OutSystems.
Using AI extensively to make the platform easier to use would also be beneficial.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
Salesforce Platform may be on the expensive side.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
I have recommended it in situations where very rigid enterprise structures are blocking them from being agile.
OutSystems officially supports various integrations and also includes an API discovery tool for consuming and exposing services, providing a lot of information about incoming URLs, similar to how we use Postman.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
It serves as a central repository, and it's an automation tool for our sales team.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
| Product | Market Share (%) |
|---|---|
| OutSystems | 17.5% |
| Salesforce Platform | 7.8% |
| Other | 74.7% |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 7 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 26 |
| Large Enterprise | 38 |
OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:
OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.
The product stands out from its competitors as it offers:
It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.
OutSystems Features
OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:
OutSystems Benefits
The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:
Reviews from Real Users
Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.
An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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