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OutSystems vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
OutSystems typically offers high ROI through fast development and cost savings, though initial expenses and developer skills impact outcomes.
Sentiment score
6.9
Salesforce Platform enhances efficiency, increases revenue, reduces time on data management, and improves sales effectiveness for companies.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Software Developer Advisor at NTT DATA Services
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Independent Business Consultant at Freelance
 

Customer Service

Sentiment score
7.0
OutSystems' service is generally proactive and responsive, but advanced help varies by SLA, location, and contract tier.
Sentiment score
6.7
Salesforce Platform customer service is generally satisfactory, though response time and quality vary among users, with some relying on external support.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
Software Developer Advisor at NTT DATA Services
 

Scalability Issues

Sentiment score
7.5
OutSystems offers scalable, adaptable solutions for enterprises, with seamless cloud expansion and efficient management, despite pricing concerns.
Sentiment score
7.7
Salesforce Platform scales effectively for varying user counts and business needs, supporting customization with manageable challenges.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
Software Developer Advisor at NTT DATA Services
Salesforce's scalability was not a problem.
Independent Business Consultant at Freelance
We are using it globally in thirty countries.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
Salesforce Platform is absolutely scalable for us.
Director at GenRocket
 

Stability Issues

Sentiment score
7.8
OutSystems is praised for stability and reliability, handling large systems well, with minor issues on high data loads.
Sentiment score
8.0
Salesforce Platform is stable and reliable, with occasional slowness, minimal issues, and excellent communication for maintenance downtime.
We have never had any problems with it.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Independent Business Consultant at Freelance
Sometimes the system is stuck when many users are using it.
Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

OutSystems faces performance and integration issues, high licensing costs, and needs improvements in support, automation, UI, and documentation.
Salesforce Platform requires improvements in reporting, integration, user interface, pricing, and smoother transition between Classic and Lightning.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
Software Developer Advisor at NTT DATA Services
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
RPA Engineer at a computer software company with 10,001+ employees
What I would like to see is more servicing business analysts in the next release of OutSystems.
Senior ITO Consultant at CBI - Centre for the Promotion of Imports from developing countries
Using AI extensively to make the platform easier to use would also be beneficial.
Director at GenRocket
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Account Manager at Red Hat
AI should pick up and send us a reminder from the notes.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
 

Setup Cost

OutSystems is costly, suited for larger enterprises, with yearly fees varying by usage, covering licenses and infrastructure.
Salesforce Platform is costly for smaller clients but offers value through comprehensive features, yet alternatives may provide better ROI.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
Software Developer Advisor at NTT DATA Services
Salesforce Platform may be on the expensive side.
Director at GenRocket
 

Valuable Features

OutSystems streamlines development with low-code tools, offering rapid deployment, easy integration, and enhanced productivity through reusable components.
Salesforce Platform provides customizable, scalable CRM solutions with robust integrations, automation, reporting, and a user-friendly interface for efficient data management.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
RPA Engineer at a computer software company with 10,001+ employees
I have recommended it in situations where very rigid enterprise structures are blocking them from being agile.
Senior ITO Consultant at CBI - Centre for the Promotion of Imports from developing countries
OutSystems officially supports various integrations and also includes an API discovery tool for consuming and exposing services, providing a lot of information about incoming URLs, similar to how we use Postman.
Software Developer Advisor at NTT DATA Services
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees
It serves as a central repository, and it's an automation tool for our sales team.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
Director at GenRocket
 

Categories and Ranking

OutSystems
Ranking in Mobile Development Platforms
1st
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
2nd
Ranking in Business Orchestration and Automation Technologies
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
53
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Mobile Development Platforms
3rd
Ranking in Rapid Application Development Software
6th
Ranking in Low-Code Development Platforms
6th
Ranking in Business Orchestration and Automation Technologies
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
96
Ranking in other categories
PaaS Clouds (9th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of December 2025, in the Mobile Development Platforms category, the mindshare of OutSystems is 13.0%, down from 21.2% compared to the previous year. The mindshare of Salesforce Platform is 7.0%, down from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Development Platforms Market Share Distribution
ProductMarket Share (%)
OutSystems13.0%
Salesforce Platform7.0%
Other80.0%
Mobile Development Platforms
 

Featured Reviews

MA
Software Developer Advisor at NTT DATA Services
OutSystems facilitates rapid application development and effective project management
What I find valuable about OutSystems is that it has a very good learning curve for developers. Within two weeks, we can gain knowledge in OutSystems, and it is very easy to learn. With my background being .NET, OutSystems is straightforward to learn, which is beneficial. Developing applications in OutSystems is good, and the flexibility allowed by OutSystems for application development is excellent compared to my experiences with other low-code technologies, where I've faced some challenges. The clean separation of concerns in the architecture provided by OutSystems is a key benefit compared to other platforms. OutSystems integrates with our existing tech infrastructure and provides flexible integration. If we want to integrate with third-party services, OutSystems has SOAP and RESTful services that allow us to consume external services, integrate with external databases such as SQL or Oracle, and includes integration studio for writing custom .NET code. After developing a .NET component, we can reference it in service studio, creating a reference file that makes integration easy. OutSystems officially supports various integrations and also includes an API discovery tool for consuming and exposing services, providing a lot of information about incoming URLs, similar to how we use Postman.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise29
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise38
 

Questions from the Community

Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
ADP
Find out what your peers are saying about OutSystems vs. Salesforce Platform and other solutions. Updated: November 2025.
876,419 professionals have used our research since 2012.