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OutSystems vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Organizations using OutSystems see increased ROI through faster development, lower costs, and efficient in-house app development with skilled developers.
Sentiment score
7.0
Salesforce Platform improves efficiency and revenue, reduces silos, and boosts productivity, with ROI evident through increased revenue and time savings.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Software Developer Advisor at NTT DATA Services
Time efficiency. Your team can be deployed to work on different modules parallelly and you can really save time up to an enormous level.
Senior Technical Lead at a pharma/biotech company with 1,001-5,000 employees
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Independent Business Consultant at Freelance
In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.
Solution Architect And Senior Consultant at Keysight Technologies
 

Customer Service

Sentiment score
7.0
OutSystems' customer service is responsive with mixed feedback, praising speed but suggesting technical expertise and faster response improvements.
Sentiment score
6.8
Salesforce support is praised for responsiveness and collaboration but mixed ratings exist due to some preferring internal resources.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
Software Developer Advisor at NTT DATA Services
They do have the customer support ticketing system where you can raise the ticket, decide the priority, and depending upon your priority and urgency, they are going to resolve your problem.
Senior Technical Lead at a pharma/biotech company with 1,001-5,000 employees
There have been no issues with support,
Project Manager at Centre for Content Creation
 

Scalability Issues

Sentiment score
7.3
OutSystems is scalable and adaptable, excelling in cloud integration with enterprise suitability, though pricing may be a concern.
Sentiment score
7.7
Salesforce Platform offers scalable solutions for all company sizes, although customization is key to managing its feature-rich environment.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
Software Developer Advisor at NTT DATA Services
Salesforce's scalability was not a problem.
Independent Business Consultant at Freelance
Salesforce Platform is absolutely scalable for us.
Director at GenRocket
We are using it globally in thirty countries.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
OutSystems is stable, reliable, and efficient, with minor issues resolved quickly, supporting enterprise-scale applications with high user ratings.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minimal issues, maintaining high performance and receiving strong user ratings for stability.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Independent Business Consultant at Freelance
We have never had any problems with it.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
It is definitely very stable.
Solution Architect And Senior Consultant at Keysight Technologies
 

Room For Improvement

OutSystems struggles with performance, high costs, limited resources, and lacks robust features, customization, and flexible licensing options.
Salesforce faces integration, cost, and customization challenges with inadequate reporting, UI issues, costly storage, and limited search functionality.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
Software Developer Advisor at NTT DATA Services
You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced.
Senior Technical Lead at a pharma/biotech company with 1,001-5,000 employees
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
RPA Engineer at a computer software company with 10,001+ employees
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Account Manager at Red Hat
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Independent Business Consultant at Freelance
Using AI extensively to make the platform easier to use would also be beneficial.
Director at GenRocket
 

Setup Cost

OutSystems is expensive, with pricing based on users, starting at $4,000, suitable for larger enterprises but challenging for small companies.
Salesforce Platform is costly but valued for features; pricing varies, necessitating careful evaluation to manage expenses effectively.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
Software Developer Advisor at NTT DATA Services
Salesforce Platform may be on the expensive side.
Director at GenRocket
It is on the expensive side, unfortunately.
Solution Architect And Senior Consultant at Keysight Technologies
 

Valuable Features

OutSystems enables rapid app development with low-code, visual modeling, seamless API integration, and efficient deployment, enhancing user experience.
Salesforce Platform excels in scalability, customization, integration, analytics, and low-code development, enhancing productivity with automation and real-time insights.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
RPA Engineer at a computer software company with 10,001+ employees
We use integration extensively in OutSystems, which allows us to connect our own internal systems to our newly created system applications.
Project Manager at Centre for Content Creation
OutSystems has a very good learning curve for developers.
Software Developer Advisor at NTT DATA Services
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees
The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.
Solution Architect And Senior Consultant at Keysight Technologies
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
Account Manager at Red Hat
 

Categories and Ranking

OutSystems
Ranking in Mobile Development Platforms
1st
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
2nd
Ranking in Business Orchestration and Automation Technologies
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Mobile Development Platforms
3rd
Ranking in Rapid Application Development Software
6th
Ranking in Low-Code Development Platforms
6th
Ranking in Business Orchestration and Automation Technologies
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (9th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of OutSystems is 3.9%, down from 6.8% compared to the previous year. The mindshare of Salesforce Platform is 3.4%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Market Share Distribution
ProductMarket Share (%)
OutSystems3.9%
Salesforce Platform3.4%
Other92.7%
Business Orchestration and Automation Technologies
 

Featured Reviews

MA
Software Developer Advisor at NTT DATA Services
OutSystems facilitates rapid application development and effective project management
What I find valuable about OutSystems is that it has a very good learning curve for developers. Within two weeks, we can gain knowledge in OutSystems, and it is very easy to learn. With my background being .NET, OutSystems is straightforward to learn, which is beneficial. Developing applications in OutSystems is good, and the flexibility allowed by OutSystems for application development is excellent compared to my experiences with other low-code technologies, where I've faced some challenges. The clean separation of concerns in the architecture provided by OutSystems is a key benefit compared to other platforms. OutSystems integrates with our existing tech infrastructure and provides flexible integration. If we want to integrate with third-party services, OutSystems has SOAP and RESTful services that allow us to consume external services, integrate with external databases such as SQL or Oracle, and includes integration studio for writing custom .NET code. After developing a .NET component, we can reference it in service studio, creating a reference file that makes integration easy. OutSystems officially supports various integrations and also includes an API discovery tool for consuming and exposing services, providing a lot of information about incoming URLs, similar to how we use Postman.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.
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880,745 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise31
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise39
 

Questions from the Community

Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
ADP
Find out what your peers are saying about OutSystems vs. Salesforce Platform and other solutions. Updated: January 2026.
880,745 professionals have used our research since 2012.