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Bizagi vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi users report a 20%-30% ROI, citing enhanced automation, cost savings, and increased efficiency, prompting upgrades.
Sentiment score
7.5
Salesforce Platform enhances efficiency, reduces information silos, boosts revenue growth, and cuts client data management time by up to 50%.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
7.1
Bizagi offers responsive customer support, though response speed varies, with premium plans mitigating delays; online resources aid accessibility.
Sentiment score
6.7
Salesforce Platform generally provides solid support, but response times vary, with users appreciating community resources and premium service benefits.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
 

Scalability Issues

Sentiment score
6.6
Bizagi scales well with Azure cloud support, though price and server resources affect performance in large expansions.
Sentiment score
7.8
Salesforce Platform's scalability is highly rated for handling large user bases and offers flexibility in expansion and customization.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Salesforce Platform is absolutely scalable for us.
We are using it globally in thirty countries.
Salesforce's scalability was not a problem.
 

Stability Issues

Sentiment score
7.0
Bizagi is generally reliable but experiences occasional freezes, slow loading, and performance issues, especially with large processes or updates.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minor issues and performance hitches being exceptions, ensuring high user satisfaction.
We have never had any problems with it.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Sometimes the system is stuck when many users are using it.
 

Room For Improvement

Bizagi struggles with performance, licensing complexity, and inadequate integrations, hindering workflow efficiency, collaboration, and user experience.
Salesforce Platform needs improvements in pricing, reporting, integration, UI, automation, scalability, and support for better user experience.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
Using AI extensively to make the platform easier to use would also be beneficial.
 

Setup Cost

Bizagi provides a free modeling version, pricier enterprise features, and cloud options; smaller organizations find it valuable.
Salesforce is costly but offers extensive features, flexibility, and benefits, making it worthwhile for large enterprises despite additional costs.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Salesforce Platform may be on the expensive side.
 

Valuable Features

Bizagi offers an intuitive interface, robust automation, strong integration, and low-code environment, enhancing process management and visualization.
Salesforce Platform offers customizable, scalable features with intuitive UI, aiding agile development and efficient automation for enhanced data management.
It is open source.
The user interface is very good, making it easy for business people to understand.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
The most valuable features of Salesforce are its level of customization and integration.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
 

Categories and Ranking

Bizagi
Ranking in Rapid Application Development Software
15th
Ranking in Low-Code Development Platforms
11th
Ranking in No-Code Development Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
81
Ranking in other categories
Business Process Design (6th), Business Process Management (BPM) (6th), Process Automation (8th), Process Mining (5th)
Salesforce Platform
Ranking in Rapid Application Development Software
7th
Ranking in Low-Code Development Platforms
5th
Ranking in No-Code Development Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd)
 

Mindshare comparison

As of May 2025, in the Rapid Application Development Software category, the mindshare of Bizagi is 2.1%, up from 1.6% compared to the previous year. The mindshare of Salesforce Platform is 5.9%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
849,686 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Comparisons

 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
ADP
Find out what your peers are saying about Bizagi vs. Salesforce Platform and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.