We performed a comparison between Bizagi and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product allowed users to connect with flow chart elements with ease."
"Very user friendly and a professional solution."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"The initial setup is super simple."
"This solution is easy to use and it is a good tool for process modeling."
"This is a free solution that allows us to create quality visualizations for our company."
"Great mapping feature that's easy to use."
"It's very flexible and offers tremendous features for customers."
"It is a great platform. It's definitely an improvement from the GCP application that we were using previously."
"The solution provides a preferred method of backing up data."
"The entire solution is very customizable and you are able to add many functionalities."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"The solution is easy to use."
"The stability has been great."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"In terms of what needs improvement, the costs can be lowered."
"There could be more documentation."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"I would like to see the automation process included in the next release."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"The solution was very limited."
"The interface could be more user-friendly and offer more customization."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"I think the interface should be enhanced and more user-friendly."
"I don't have any notes for improvement. It serves us well."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"An expensive solution requiring a lot of configuration."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
Bizagi is ranked 13th in Rapid Application Development Software with 78 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 80 reviews. Bizagi is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Bizagi vs. Salesforce Platform report.
See our list of best Rapid Application Development Software vendors, best Low-Code Development Platforms vendors, and best No-Code Development Platforms vendors.
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