In terms of automation, Rubrik has improved data management processes. It allows for automated backups without configuring the VMware server directly, using scripts to rotate backups to the VPN source automatically.
Senior Manager (Backup & Restore) at Pnb housing
A easy-to-deploy solution with masterless architecture and good SaaS support
Pros and Cons
- "I think the best feature is its masterless architecture."
- "One improvement I would suggest for Rubrik is to have an inbuilt media layer facility for direct backups to tape."
How has it helped my organization?
What is most valuable?
I think the best feature is its masterless architecture. Unlike other backup tools that require a controller server and media server setup, Rubrik eliminates the need to purchase additional hardware, making deployment more straightforward with a single console. Rubrik's SaaS support allows for easy deployment of on-premises and cloud backups. Compared to other backup solutions, Rubrik has a more console-based approach, which means Rubrik's backend team supports significant issues. I also find that Rubrik offers cost savings compared to other vendors due to its bundled license, allowing you to do everything with one license.
What needs improvement?
One improvement I would suggest for Rubrik is to have an inbuilt media layer facility for direct backups to tape. Currently, this requires involving a third-party partner like QSR for backup integration. Additionally, Rubrik could improve security measures for Oracle database backups by enhancing Oracle database-level capabilities. It also offers limited capabilities for backup administrators to explore and analyze backup failures. I haven't had direct experience with it yet, but I believe Rubrik is working on incorporating AI into its data management capabilities. It's gaining traction in the market, especially in India, over the last few years. I can only provide more feedback once we assess its effectiveness in data security and overall performance compared to other tools like NetBackup and Commvault.
For how long have I used the solution?
I have two years of experience using Rubrik.
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What do I think about the stability of the solution?
I would rate stability around eight out of ten. Stability is uncertain because Rubrik is a relatively new product, having only been around for four years. So, I can't definitively say how stable it is. However, based on my experience, I haven't encountered any significant stability issues. Compared to other backup solutions like IBM Tivoli, which was known for its stability in the market, Rubrik is still establishing itself in terms of stability.
What do I think about the scalability of the solution?
Rubrik is a scalable solution, rated around nine out of ten for scalability.
How are customer service and support?
We submit a support request and promptly receive an email from the annual support team. Overall, I find the support satisfactory.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I've worked with multiple backup technologies, including NetBackup, EMC Avamar, Networker, and Commvault.
How was the initial setup?
Rubrik's setup is relatively straightforward, rating around eight out of ten. The deployment method can be chosen based on your needs, supporting both on-premises and cloud deployments.Typically, the initial setup takes about two to four hours. In contrast, the entire backup setup duration varies depending on the organization's size and requirements, ranging from one week to a month.
What's my experience with pricing, setup cost, and licensing?
Rubrik is fairly priced.
What other advice do I have?
I can recommend Rubrik, but it depends on each user's specific needs and environment. Assessing your company's requirements and infrastructure is crucial before deciding on any product. Overall, I would rate Rubrik a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
Easy to do backup, easy to deploy and scalable
Pros and Cons
- "It is easy to deploy."
- "I would rate the stability a seven out of ten. There is always room for improvement."
What is our primary use case?
We are working now on proof of concept to do backups to virtual environments. So, we deployed the solution to three customers in Spain and one or two in Mexico.
How has it helped my organization?
We wish to increase the automation to improve the data management tasks with Rubrik. We see the possibility to improve with AI and other types of technologies to be more flexible and productive in operations.
What is most valuable?
The flexibility and ease of use to do the backup. They don't use classic backup modes.
What needs improvement?
There is room for improvement in stability.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten. There is always room for improvement.
What do I think about the scalability of the solution?
We work with big customers. My company works with any type of customer, but I work with various customers. It's just banks and insurance companies. So, this solution has to have scalability and resiliency.
We have three to four customers.
Which solution did I use previously and why did I switch?
I have experience with different solutions like Oracle, Veeam, andCommvault Cloud.
Right now, we are testing a solution for Kubernetes. We are trying to replace it, so we just don't know yet. I don't really know if Rubrik is a good solution for this. We are testing Velero (Open Source) or Kasten K10, and I don't know Rubrik's view for this type of technology.
How was the initial setup?
It is easy to deploy. We have the infrastructure in the cloud and a data center on the premises. In all locations, we take a hybrid approach.
What was our ROI?
The return on investment depends. In our operations, we can see a 30% to 40% improvement. In the first two to three years, it's remarkable. However, monitoring at the case level can be challenging. In my experience, the combination of these benefits is really impactful.
What's my experience with pricing, setup cost, and licensing?
In many cases, the customers I speak with want to have a one or three-year license. Because it's for backup, they need the ability to increase or replace the solution as they need. They want to have a monthly price to go with the use of the solution.
What other advice do I have?
Overall, I would rate the solution a nine out of ten. I recommend using it to other users.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Senior Manager at a manufacturing company with 10,001+ employees
Extremely scalable, reliable, and efficient
Pros and Cons
- "The most valuable feature of Rubrik for me is its user-friendliness and efficiency."
- "Rubrik could improve in customization options for dashboards."
What is our primary use case?
I use Rubrik daily for streamlined data management. It simplifies monitoring, administration, and security tasks. With easy backup job setups and automation, it simplifies routine operations.
How has it helped my organization?
I appreciate Rubrik because it stands out compared to other products. One key advantage is its native security features, eliminating the need for third-party tools. This means we don't have to constantly rely on external support for security posture, scanning, or capacity management. With everything built-in, we avoid potential vulnerabilities from third-party patches, making our solution more secure and self-contained.
What is most valuable?
The most valuable feature of Rubrik for me is its user-friendliness and efficiency. While other products may have similar security and scanning features, Rubrik's dashboard simplifies access and retrieval of information. Unlike some alternatives, it allows me to quickly find what I need, saving time and making my workflow more focused and manageable.
What needs improvement?
Rubrik could improve in customization options for dashboards. The current lack of flexibility forces a standardized approach, which may not suit every environment. Unlike some competitors, like Commvault, Rubrik's dashboards are not easily customizable. Additionally, more detailed logs and reports would be beneficial, as well as a streamlined support process to reduce the dependency on opening multiple tickets for various issues. One feature I'd like to see added to Rubrik is the ability to manage multiple resources for databases more efficiently. Currently, it is a manual process, going one by one. Also, enhancing the management of SLA domains, especially when dealing with multiple domains, would be beneficial. It is challenging to run group-specific reports, and improvements in this area would enhance usability.
For how long have I used the solution?
I have been working with Rubrik for over a year.
What do I think about the stability of the solution?
I would rate the stability of Rubrik as a seven out of ten. In my experience, the stability is solid, and the fact that it is hyper-converged, and integrated with hardware, gives it an edge. However, like many products, it does depend on specific use cases and configurations.
What do I think about the scalability of the solution?
While I haven't personally added more nodes yet, based on documentation and feedback from others, the scalability seems virtually unlimited. Adding more storage is seamless and non-destructive.
How are customer service and support?
The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on support for every issue. As a backup engineer, I prefer having more autonomy in problem-solving without needing support for every case.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
My advice to others is that for smaller environments, Rubrik is a good choice, but for larger enterprises, thorough evaluation is essential. It may lack some management capabilities for extensive setups. Additionally, check compatibility with legacy servers, as Rubrik may not support them, unlike some other products that do. Overall, I would rate Rubrik as a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager - IT Infrastructure / Security at The Himalaya Drug Company
An easy and automatic solution that needs no manual intervention and can be used for enterprise backup
Pros and Cons
- "Rubrik is an easy and automatic solution that needs no manual intervention."
- "We have some challenges with the solution's reporting because historical reports have some limitations."
What is our primary use case?
We are using Rubrik for most of our enterprise backup solutions.
Our development team was taking a long time with our earlier backup solution to restore the previous versions whenever there was some change in version. With Rubrik, we have a Live Mount where we can go back at any time and do the Live Mount, which saves us a lot of time from the development point of view. It helps the development team test all the scenarios with the earlier version and compare them with the new versions.
What is most valuable?
Rubrik is an easy and automatic solution that needs no manual intervention. With its air gap protection and multi-factor authentication, Rubrik is safe for us. The Live Mount feature of Rubrik is the most beneficial feature for us.
What needs improvement?
We have some challenges with the solution's reporting because historical reports have some limitations. We have raised those concerns with Rubrik, and they are working on it.
For how long have I used the solution?
I have been using Rubrik for three to four years.
What do I think about the stability of the solution?
Rubrik is a stable solution.
What do I think about the scalability of the solution?
Rubrik is a scalable solution. We have to do the sizing properly during the initial purchase so that there is no immediate requirement for expansion. We are using the solution in our data center. Only the admin has access to the solution, whereas all our enterprise server backups are on Rubrik. We have around 200 servers.
Based on strategies, we decide on future growth and monitor the dashboard to know if we are supposed to have additional nodes or expansions.
Which solution did I use previously and why did I switch?
We switched from a different solution to Rubrik because of better performance during the restoration. With our previous solution, backup was quick, but restoration took time. Since we experienced the Live Mount in Rubrik, we decided to go with it.
How was the initial setup?
The solution's initial setup was not so complex and not straightforward. Since we had a different solution, understanding this concept was a bit time-consuming. Otherwise, it was smooth and straight.
What about the implementation team?
We did a POC before implementing Rubrik. We had a POC appliance in place, and we tested it for some days before deciding to move to Rubrik. We had a thorough testing on our premises with the test product and then decided on the final purchase. The solution was deployed by a team of two to three people in approximately two weeks.
What was our ROI?
We have seen a return on investment with Rubrik.
What's my experience with pricing, setup cost, and licensing?
Rubrik is a little bit expensive, but it's worth the price.
What other advice do I have?
We are using Rubrik for most of our enterprise backup solutions. We have expanded it to our other data centers also. It has been performing very well for us for some time now. We don't have any issues with the solution.
Rubrik provides a lot of time-saving and a minimal amount of administrator involvement. With Rubrik, we have saved a lot of time in restoration, and no additional storage space is required for restoration. We can do the live recovery or Live Mount to test and verify.
It's not difficult to maintain the solution because everything is monitored and supported remotely. Users need to have an initial understanding of sizing before implementing Rubrik to have a fair idea of their required capacity.
Overall, I rate Rubrik a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Principal Analyst at Pima Community College
Provided us with peace of mind by offering immutable snapshots and backups, reducing concerns about data encryption
Pros and Cons
- "Rubrik's immutability feature ensures the security of our backups by preventing unauthorized alterations. The most effective feature for simplifying our data backup processes is the ability to perform on-demand or scheduled backups and restores, which greatly enhances manageability. The security and compliance features have had a positive impact on our data management practices. We utilize Rubrik not only for virtual machine backups but also for backing up approximately twenty terabytes of unstructured data, including file shares and documents. This allows users to easily restore deleted documents using the Soft Delete feature, depending on the backup frequency."
- "The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments."
What is our primary use case?
We conducted a thorough evaluation of various vendors through an RFP process, comparing Rubrik with other solutions like Commvault. Ultimately, we chose Rubrik due to its cost-effectiveness and its strong capabilities in backing up our predominantly virtualized environment, particularly within VMware.
Integrating Rubrik into our existing data protection strategy was straightforward. We deployed the Rubrik cluster and connected it to vCenter. We set up local service accounts for Rubrik to initiate snapshots and used VMware tags to align backup schedules and retention policies with Rubrik's SLAs. Different tags were used for production, dev/test, and database servers, triggering specific backup processes accordingly.
How has it helped my organization?
Rubrik has provided us with peace of mind by offering immutable snapshots and backups, reducing concerns about data encryption. We've successfully restored various systems without issues, even older versions. It allows us to temporarily restore systems in parallel with production, facilitating interaction or file transfer between them, which is particularly useful for setting up test environments.
Regarding disaster recovery, Rubrik, coupled with cloud storage from Wasabi, enhances our capabilities by enabling us to restore to another data center in a different state. While Rubrik may not be ideal for immediate environment restoration, we leverage other technologies like VMware and Nutanix AHV for faster recovery with minimal data loss, ensuring critical systems are up and running within minutes.
What is most valuable?
Rubrik's immutability feature ensures the security of our backups by preventing unauthorized alterations. The most effective feature for simplifying our data backup processes is the ability to perform on-demand or scheduled backups and restores, which greatly enhances manageability.
The security and compliance features have had a positive impact on our data management practices. We utilize Rubrik not only for virtual machine backups but also for backing up approximately twenty terabytes of unstructured data, including file shares and documents. This allows users to easily restore deleted documents using the Soft Delete feature, depending on the backup frequency.
What needs improvement?
The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments.
For how long have I used the solution?
I have been using Rubrik for the past five years.
How was the initial setup?
Rubrik's initial deployment was straightforward.
What's my experience with pricing, setup cost, and licensing?
Rubrik's competitive pricing and strong return on investment make it a compelling choice, especially compared to alternatives like Data Domain and Avamar. Commvault was considered but deemed too expensive.
What other advice do I have?
I highly recommend requesting an on-site demo to fully evaluate Rubrik's capabilities before making a decision. Overall, I rate Rubrik as a ten for its effectiveness as a backup solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at Australian Payments Plus
Provides a single plane of glass interface and protects data against ransomware
Pros and Cons
- "The product's protection against ransomware is a significant benefit."
- "Initially, we encountered compatibility challenges with some of our technologies."
What is our primary use case?
The main purpose of utilizing the product is to maintain immutable backups, protecting our primary data from ransomware attacks. Additionally, it facilitates meeting our restore point objectives (RPO) and restore time objectives (RTO) by centralizing all restore activities through a single tool. This unified approach eliminates the need for disparate backups stored in various locations for different products.
What is most valuable?
Two of the product's most valuable features are its single-pane-of-glass interface for managing all backup and restore operations. It effectively enables us to meet our RPO and RTO objectives. Additionally, Rubrik's immutable backups ensure the safety of our data from corruption caused by ransomware attacks.
What needs improvement?
Initially, we encountered compatibility challenges with some of our technologies, such as the inability to directly back up Snowflake databases. Additionally, they could improve the pricing.
For how long have I used the solution?
I've been using Rubrik for approximately a year.
How are customer service and support?
My experience with customer service and support was very good. They were available to help with both deployment and training.
How would you rate customer service and support?
Positive
How was the initial setup?
Due to Rubrik's flexible deployment options, the initial setup was straightforward. It offers several deployment choices, including deploying it as a service or utilizing a dedicated appliance locally. Additionally, customizable deployment methods are available.
What about the implementation team?
The technical team provided considerable support during implementation, greatly facilitating the process. We required approximately three competent individuals to manage both the deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
While backup solutions tend to be expensive, Rubrik's pricing is even more expensive. However, there is room for improvement in pricing to make it more competitive.
The initial setup cost includes support and maintenance costs, followed by a monthly fee.
What other advice do I have?
The product's protection against ransomware is a significant benefit.
I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at YASH Technologies
Offers an initial setup phase which is very admin-friendly
Pros and Cons
- "It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
- "With Windows, it is difficult to configure Oracle Database."
What is our primary use case?
I use the solution in my company, and we use it to protect our on-prem managed servers from Oracle. My company is trying to back up VMware and VMs, which is the reason why we use Rubrik.
What is most valuable?
The most valuable area I noticed in Rubrik is in the area with the configuring of SQL backup. When we are adding SQL host to Rubrik, it is easy and reliable to configure SQL backups on Rubrik as well as to deal with VMware vCenter. The only thing I noticed in Rubrik is that configuring Oracle Database backup is difficult. When Oracle Database backup is hosted on Windows, configuring Windows on Rubrik is kind of a difficult or tough task.
What needs improvement?
When it comes to Oracle Database or Linux-based machines, it is easy to configure Oracle Database when we are using Linux. With Windows, it is difficult to configure Oracle Database. If the ease of configuration of Oracle Database while using Linux can be made possible with Windows, it will be a great help to the administrators.
For how long have I used the solution?
I have experience with Rubrik.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
From what I heard, most of my company's customers are migrating from different backup tools to Rubrik. My organization deals with around ten clients who use the product.
How are customer service and support?
The solution's technical support is really great and good support.
How was the initial setup?
The product's initial setup phase is very admin-friendly.
The setup phase and upgrades issues and configuring Rubrik Edge using vCenter, VMware, or hypervisor. My company has good documentation from Rubrik. By going through the documentation, my company easily sets up a Rubrik-based environment. My company was involved in the deployment process of several Rubrik Edge servers for our customers. I have deployed Rubrik Edge servers using VMware and hypervisors. I have set up new physical Rubrik appliances, after which our company migrated the complete Rubrik to a different site, and we deployed it there.
The solution is deployed on an on-premises model.
I integrated Azure Cloud with Rubrik for archival purposes. When we face a disaster, by using the cloud, we can simply connect as a reader on the different Rubrik brik, and we can make it a plug-and-play kind of stuff, which is a great feature introduced by Rubrik.
What other advice do I have?
I recommend the product to others.
Whenever I work with different customers who use different backup products, I suggest to them how they need to consider migrating to Rubrik. I recommend Rubrik to my company's customers who use legacy backup tools. The product is stable and reliable.
Speaking about the benefits offered by the product, I can say that my company's Rubrik license expired in May 2023. Rubrik's team gave my company a buffer time of two months to upgrade and renew our licenses, and such support was one of the great things I noticed about Rubrik.
I rate the tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead Storage and Backup Engineer at a computer software company with 501-1,000 employees
Reduced recovery time, improved productivity, and features excellent technical support
Pros and Cons
- "The Live Mount feature is excellent; it's useful for the backup administrator and end user."
- "I want to see more features regarding filtering in the Snapshot Window, as I need to be able to set a filter for specific dates and times. If I want to check an old backup, I must scroll through one or two years of backups to find what I'm looking for."
What is our primary use case?
Our primary use case is to back up our physical and virtual environments. The solution is deployed both on-prem and in the cloud.
We use Rubrik to protect virtual, physical, and cloud-native environments.
The types of systems and applications protected by the solution include VMs, SQL, NOS servers, and Office 365.
How has it helped my organization?
The solution reduced the time we spend on recovery testing, and the Live Mount feature greatly helps with that. We can instantly restore required files without needing a traditional recovery, and depending on the type of file, we can have time savings of 50-70%.
The solution reduced our recovery time by 20-30%; we noticed a gradual difference compared to other tools.
In terms of overall productivity, we have fewer people working on backup, which significantly improves productivity.
The backups with Office 365 happen seamlessly, and I can manage all the native Microsoft solutions in a single pane.
What is most valuable?
The Live Mount feature is excellent; it's useful for the backup administrator and end user.
The SLA-based policy automation is very effective in cloud archiving, as we have archives in the cloud.
Regarding the solution's archival functionality, there is a Hot and Cold Tier concept, a handy feature we can implement within Rubrik.
We used the solution's Polaris, SaaS-based framework for extracting metadata, and the compliance and governance are excellent, especially during audits.
What needs improvement?
I want to see more features regarding filtering in the Snapshot Window, as I need to be able to set a filter for specific dates and times. If I want to check an old backup, I must scroll through one or two years of backups to find what I'm looking for.
The reporting is another area with room for improvement; it needs to be more detailed and have more options for customization. Nowadays, reporting is primarily automated, so I'd like to see the same from Rubrik.
For how long have I used the solution?
I've been using Rubrik for three years.
What do I think about the stability of the solution?
Native Rubrik is stable, but we have struggled a lot with stability in our recently installed cloud-based instance of the solution.
What do I think about the scalability of the solution?
The solution is scalable, and it's straightforward to scale. We have around ten users, including database and server administrators, plus security staff. Most users have read-only access, and a few have write access too.
How are customer service and support?
The technical support in India is excellent; they are quick to respond and resolve issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Commvault and EMC NetWorker. We switched because Rubrik is more affordable and user-friendly.
How was the initial setup?
The initial setup was straightforward, and it took approximately one hour to get up and running. There are many background steps to take regarding network configuration. I carried out the deployment and perform the maintenance for the solution by myself.
What was our ROI?
With this kind of product, we get an ROI when a problem occurs, but we haven't faced any outages or ransomware. The recovery and backups are there, but thankfully, we haven't encountered a situation where we needed them.
What's my experience with pricing, setup cost, and licensing?
We use Rubrik Go, the provider's evergreen subscription purchasing program, and it's affordable.
There are additional costs for add-ons, and they recently upgraded a new cluster, which also carries a price.
Which other solutions did I evaluate?
We evaluated Veeam and are considering looking at it again, as the virtualization is better, and Rubrik has some issues with Azure.
What other advice do I have?
I rate Rubrik nine out of ten.
I highly recommend the solution as it's very user-friendly and easy to work with out-of-the-box; there's nothing complex about it.
We have yet to integrate Rubrik with other solutions, but we plan to integrate it with vCenter.
The solution didn't save us time on managing backups as such, but the UI is very user friendly.
We do not use the solution's ransomware recovery.
I have yet to learn if Rubrik reduces downtime because we haven't faced that issue. Whenever I did a test restore, it happened so quickly that we didn't really have downtime.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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Updated: May 2025
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