Rubrik Reviews

We are working now on proof of concept to do backups to virtual environments. So, we deployed the solution to three customers in Spain and one or two in Mexico.

We wish to increase the automation to improve the data management tasks with Rubrik. We see the possibility to improve with AI and other types of technologies to be more flexible and productive in operations.  

The flexibility and ease of use to do the backup. They don't use classic backup modes.  

There is room for improvement in stability. 

I would rate the stability a seven out of ten. There is always room for improvement. 

We work with big customers. My company works with any type of customer, but I work with various customers. It's just banks and insurance companies. So, this solution has to have scalability and resiliency.

We have three to four customers. 

I have experience with different solutions like Oracle, Veeam, andCommvault Cloud. 

Right now, we are testing a solution for Kubernetes. We are trying to replace it, so we just don't know yet. I don't really know if Rubrik is a good solution for this. We are testing Velero (Open Source) or Kasten K10, and I don't know Rubrik's view for this type of technology.

It is easy to deploy. We have the infrastructure in the cloud and a data center on the premises. In all locations, we take a hybrid approach. 

The return on investment depends.  In our operations, we can see a 30% to 40% improvement. In the first two to three years, it's remarkable. However, monitoring at the case level can be challenging. In my experience, the combination of these benefits is really impactful.

In many cases, the customers I speak with want to have a one or three-year license. Because it's for backup, they need the ability to increase or replace the solution as they need. They want to have a monthly price to go with the use of the solution.

Overall, I would rate the solution a nine out of ten. I recommend using it to other users. 

I use Rubrik daily for streamlined data management. It simplifies monitoring, administration, and security tasks. With easy backup job setups and automation, it simplifies routine operations.

I appreciate Rubrik because it stands out compared to other products. One key advantage is its native security features, eliminating the need for third-party tools. This means we don't have to constantly rely on external support for security posture, scanning, or capacity management. With everything built-in, we avoid potential vulnerabilities from third-party patches, making our solution more secure and self-contained.

The most valuable feature of Rubrik for me is its user-friendliness and efficiency. While other products may have similar security and scanning features, Rubrik's dashboard simplifies access and retrieval of information. Unlike some alternatives, it allows me to quickly find what I need, saving time and making my workflow more focused and manageable.

Rubrik could improve in customization options for dashboards. The current lack of flexibility forces a standardized approach, which may not suit every environment. Unlike some competitors, like Commvault, Rubrik's dashboards are not easily customizable. Additionally, more detailed logs and reports would be beneficial, as well as a streamlined support process to reduce the dependency on opening multiple tickets for various issues. One feature I'd like to see added to Rubrik is the ability to manage multiple resources for databases more efficiently. Currently, it is a manual process, going one by one. Also, enhancing the management of SLA domains, especially when dealing with multiple domains, would be beneficial. It is challenging to run group-specific reports, and improvements in this area would enhance usability.

I have been working with Rubrik for over a year.

I would rate the stability of Rubrik as a seven out of ten. In my experience, the stability is solid, and the fact that it is hyper-converged, and integrated with hardware, gives it an edge. However, like many products, it does depend on specific use cases and configurations.

While I haven't personally added more nodes yet, based on documentation and feedback from others, the scalability seems virtually unlimited. Adding more storage is seamless and non-destructive.

The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on support for every issue. As a backup engineer, I prefer having more autonomy in problem-solving without needing support for every case.

The initial setup is straightforward.

My advice to others is that for smaller environments, Rubrik is a good choice, but for larger enterprises, thorough evaluation is essential. It may lack some management capabilities for extensive setups. Additionally, check compatibility with legacy servers, as Rubrik may not support them, unlike some other products that do. Overall, I would rate Rubrik as a seven out of ten.

We conducted a thorough evaluation of various vendors through an RFP process, comparing Rubrik with other solutions like Commvault. Ultimately, we chose Rubrik due to its cost-effectiveness and its strong capabilities in backing up our predominantly virtualized environment, particularly within VMware. 

Integrating Rubrik into our existing data protection strategy was straightforward. We deployed the Rubrik cluster and connected it to vCenter. We set up local service accounts for Rubrik to initiate snapshots and used VMware tags to align backup schedules and retention policies with Rubrik's SLAs. Different tags were used for production, dev/test, and database servers, triggering specific backup processes accordingly.

Rubrik has provided us with peace of mind by offering immutable snapshots and backups, reducing concerns about data encryption. We've successfully restored various systems without issues, even older versions. It allows us to temporarily restore systems in parallel with production, facilitating interaction or file transfer between them, which is particularly useful for setting up test environments.

Regarding disaster recovery, Rubrik, coupled with cloud storage from Wasabi, enhances our capabilities by enabling us to restore to another data center in a different state. While Rubrik may not be ideal for immediate environment restoration, we leverage other technologies like VMware and Nutanix AHV for faster recovery with minimal data loss, ensuring critical systems are up and running within minutes.

Rubrik's immutability feature ensures the security of our backups by preventing unauthorized alterations. The most effective feature for simplifying our data backup processes is the ability to perform on-demand or scheduled backups and restores, which greatly enhances manageability.

The security and compliance features have had a positive impact on our data management practices. We utilize Rubrik not only for virtual machine backups but also for backing up approximately twenty terabytes of unstructured data, including file shares and documents. This allows users to easily restore deleted documents using the Soft Delete feature, depending on the backup frequency.

The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments. 

I have been using Rubrik for the past five years.

Rubrik's initial deployment was straightforward.

Rubrik's competitive pricing and strong return on investment make it a compelling choice, especially compared to alternatives like Data Domain and Avamar. Commvault was considered but deemed too expensive.

I highly recommend requesting an on-site demo to fully evaluate Rubrik's capabilities before making a decision. Overall, I rate Rubrik as a ten for its effectiveness as a backup solution.

We are using Rubrik for most of our enterprise backup solutions.

Our development team was taking a long time with our earlier backup solution to restore the previous versions whenever there was some change in version. With Rubrik, we have a Live Mount where we can go back at any time and do the Live Mount, which saves us a lot of time from the development point of view. It helps the development team test all the scenarios with the earlier version and compare them with the new versions.

Rubrik is an easy and automatic solution that needs no manual intervention. With its air gap protection and multi-factor authentication, Rubrik is safe for us. The Live Mount feature of Rubrik is the most beneficial feature for us.

We have some challenges with the solution's reporting because historical reports have some limitations. We have raised those concerns with Rubrik, and they are working on it.

I have been using Rubrik for three to four years.

Rubrik is a stable solution.

Rubrik is a scalable solution. We have to do the sizing properly during the initial purchase so that there is no immediate requirement for expansion. We are using the solution in our data center. Only the admin has access to the solution, whereas all our enterprise server backups are on Rubrik. We have around 200 servers.

Based on strategies, we decide on future growth and monitor the dashboard to know if we are supposed to have additional nodes or expansions.

We switched from a different solution to Rubrik because of better performance during the restoration. With our previous solution, backup was quick, but restoration took time. Since we experienced the Live Mount in Rubrik, we decided to go with it.

The solution's initial setup was not so complex and not straightforward. Since we had a different solution, understanding this concept was a bit time-consuming. Otherwise, it was smooth and straight.

We did a POC before implementing Rubrik. We had a POC appliance in place, and we tested it for some days before deciding to move to Rubrik. We had a thorough testing on our premises with the test product and then decided on the final purchase. The solution was deployed by a team of two to three people in approximately two weeks.

We have seen a return on investment with Rubrik.

Rubrik is a little bit expensive, but it's worth the price.

We are using Rubrik for most of our enterprise backup solutions. We have expanded it to our other data centers also. It has been performing very well for us for some time now. We don't have any issues with the solution.

Rubrik provides a lot of time-saving and a minimal amount of administrator involvement. With Rubrik, we have saved a lot of time in restoration, and no additional storage space is required for restoration. We can do the live recovery or Live Mount to test and verify.

It's not difficult to maintain the solution because everything is monitored and supported remotely. Users need to have an initial understanding of sizing before implementing Rubrik to have a fair idea of their required capacity.

Overall, I rate Rubrik a nine out of ten.

My customers use Rubrik for both backup software and hardware solutions. Unlike many backup solutions that only provide software, Rubrik offers an integrated platform, including hardware and software.

Rubrik's instant recovery capability has significantly boosted operational efficiency for our customers. It stands out as the only solution that allows us to seamlessly start up around two hundred virtual machines directly from the backup without encountering any issues.

In a bank implementation, we started with ten nodes and easily expanded to 30 as the organization grew. This shows Rubrik's scalability in supporting the organization's increasing needs.

What I like the most about Rubrik is its user-friendly interface.

While Rubrik is consistently innovative, I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns.

I have been working with Rubrik for three years.

We have not had any stability issues with Rubrik.

Rubrik is highly scalable, and the process is straightforward. Adding nodes is easy, even during network changes, with no downtime required.

Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it well. I would rate them as a nine out of ten.

Positive

The initial setup process for Rubrik is very straightforward and it primarily involves networking configurations.

Deploying Rubrik was simple for us. We check and ensure correct IP configurations and VLANs. Network issues are usually the only hiccups. The implementation is smooth, needing minimal resources. On average, without upgrades, it takes about an hour for installation and setup.

Maintaining Rubrik is straightforward. With its four-node architecture, upgrades, and maintenance are easy as it handles updates by rebooting nodes individually.

I recommend Rubrik as a good solution, but it is crucial to work with knowledgeable partners for effective implementation. Understanding how to use it is key. Overall, I would rate Rubrik as an eight out of ten.

Using Rubrik for data backup and recovery management in our organization has been a seamless experience. It is a new and user-friendly product. It significantly reduces the learning curve and allows us to quickly grasp its functionalities.  

We used Rubrik for business continuity in a bank. In a demo, we started up a hundred virtual machines in just 12 minutes, highlighting its quick and reliable performance for uninterrupted business operations.

Rubrik stands out for simplifying data management with an all-in-one solution, serving as both software and backup targets. Unlike Data Domain, which is mainly a storage box, Rubrik is user-friendly and continually improves, making it more adaptable and user-focused. It goes beyond just storage, offering options for data management and recovery.

Our primary use case is to back up our physical and virtual environments. The solution is deployed both on-prem and in the cloud. 

We use Rubrik to protect virtual, physical, and cloud-native environments.

The types of systems and applications protected by the solution include VMs, SQL, NOS servers, and Office 365. 

The solution reduced the time we spend on recovery testing, and the Live Mount feature greatly helps with that. We can instantly restore required files without needing a traditional recovery, and depending on the type of file, we can have time savings of 50-70%.   

The solution reduced our recovery time by 20-30%; we noticed a gradual difference compared to other tools. 

In terms of overall productivity, we have fewer people working on backup, which significantly improves productivity. 

The backups with Office 365 happen seamlessly, and I can manage all the native Microsoft solutions in a single pane. 

The Live Mount feature is excellent; it's useful for the backup administrator and end user.

The SLA-based policy automation is very effective in cloud archiving, as we have archives in the cloud.

Regarding the solution's archival functionality, there is a Hot and Cold Tier concept, a handy feature we can implement within Rubrik. 

We used the solution's Polaris, SaaS-based framework for extracting metadata, and the compliance and governance are excellent, especially during audits.  

I want to see more features regarding filtering in the Snapshot Window, as I need to be able to set a filter for specific dates and times. If I want to check an old backup, I must scroll through one or two years of backups to find what I'm looking for.

The reporting is another area with room for improvement; it needs to be more detailed and have more options for customization. Nowadays, reporting is primarily automated, so I'd like to see the same from Rubrik.

I've been using Rubrik for three years. 

Native Rubrik is stable, but we have struggled a lot with stability in our recently installed cloud-based instance of the solution.

The solution is scalable, and it's straightforward to scale. We have around ten users, including database and server administrators, plus security staff. Most users have read-only access, and a few have write access too.

The technical support in India is excellent; they are quick to respond and resolve issues.

Positive

I previously used Commvault and EMC NetWorker. We switched because Rubrik is more affordable and user-friendly.

The initial setup was straightforward, and it took approximately one hour to get up and running. There are many background steps to take regarding network configuration. I carried out the deployment and perform the maintenance for the solution by myself. 

With this kind of product, we get an ROI when a problem occurs, but we haven't faced any outages or ransomware. The recovery and backups are there, but thankfully, we haven't encountered a situation where we needed them. 

We use Rubrik Go, the provider's evergreen subscription purchasing program, and it's affordable. 

There are additional costs for add-ons, and they recently upgraded a new cluster, which also carries a price.

We evaluated Veeam and are considering looking at it again, as the virtualization is better, and Rubrik has some issues with Azure.

I rate Rubrik nine out of ten. 

I highly recommend the solution as it's very user-friendly and easy to work with out-of-the-box; there's nothing complex about it.

We have yet to integrate Rubrik with other solutions, but we plan to integrate it with vCenter.

The solution didn't save us time on managing backups as such, but the UI is very user friendly.

We do not use the solution's ransomware recovery. 

I have yet to learn if Rubrik reduces downtime because we haven't faced that issue. Whenever I did a test restore, it happened so quickly that we didn't really have downtime.

My clients primarily use it for for backing up enterprise workloads like VMs, databases, and other enterprise products.

I work for an IT service company. I design solutions for our customers and use many Rubrik services, including Rubrik Cloud Vault, Office 365 protection, and data center protection. So, I design and implement, and my team supports the solutions.

Rubrik is an important tool for data recovery in case of a ransomware attack. It's a crucial part of their overall venture, as data recovery would be difficult without it.

The guarantee of data restoration in a crisis is the main benefit.

It's a combination of all features that offer value, like ransomware remediation and sensitive data discovery, that are better than other solutions.

Rubrik is emerging with its AI capabilities. Rubrik's AI companion is called Ruby which is very useful. 

For data security, anomaly detection, site monitoring, and threat hunting are very important features that help customers.

Rubrik offers extensive automation capabilities. Usage varies depending on the customer. We create automation for testing, recovery scenarios, and other testing scenarios.

The only disadvantage is the price due to the extensive features.

I'd like to see a cloud backup service for smaller customer environments that may not support a physical or virtual appliance.

I have been working with Rubrik for three years.

It's very stable.

It's incredibly scalable. The size of the environment varies greatly depending on the customer. Some have two or three people, while others have thirty to forty peple.

The customer service and support are good.

Positive

The initial setup is very easy and not complex at all.

Deployment process:

We plan, design, and track everything. If it's in a data center, racking and cabling are done. Then, we integrate with VMware, the application manager, and deploy the VMs. 

If it's a public cloud, it's a similar process, but we have to submit changes to the organization.

Deployment time:

It depends, but in a data center, we can be up and running in one to four weeks.

We have multiple customers, so we work with different versions. 

For deployment resources, we usually need two people with minimal support from the data center for facilities, network, and security.

We haven't calculated the exact ROI, but it is a bit higher. Sometimes, customers hesitate initially due to the cost.

It is expensive.

I would recommend using it. 

Identify your specific feature requirements, compare different Rubrik versions (Foundation, Business, Enterprise), and carefully consider sizing to avoid overbuying.

Overall, I would rate the solution a nine out of ten.

The main purpose of utilizing the product is to maintain immutable backups, protecting our primary data from ransomware attacks. Additionally, it facilitates meeting our restore point objectives (RPO) and restore time objectives (RTO) by centralizing all restore activities through a single tool. This unified approach eliminates the need for disparate backups stored in various locations for different products.

Two of the product's most valuable features are its single-pane-of-glass interface for managing all backup and restore operations. It effectively enables us to meet our RPO and RTO objectives. Additionally, Rubrik's immutable backups ensure the safety of our data from corruption caused by ransomware attacks.

Initially, we encountered compatibility challenges with some of our technologies, such as the inability to directly back up Snowflake databases. Additionally, they could improve the pricing.

I've been using Rubrik for approximately a year.

My experience with customer service and support was very good. They were available to help with both deployment and training.

Positive

Due to Rubrik's flexible deployment options, the initial setup was straightforward. It offers several deployment choices, including deploying it as a service or utilizing a dedicated appliance locally. Additionally, customizable deployment methods are available.

The technical team provided considerable support during implementation, greatly facilitating the process. We required approximately three competent individuals to manage both the deployment and maintenance.

While backup solutions tend to be expensive, Rubrik's pricing is even more expensive. However, there is room for improvement in pricing to make it more competitive.

The initial setup cost includes support and maintenance costs, followed by a monthly fee.

The product's protection against ransomware is a significant benefit. 

I rate it an eight out of ten.

We use the solution for backups. We transitioned from Veeam to Rubrik, and we currently have on-premises backups for production and disaster recovery purposes. These backups are clustered between both sites, with 60 appliances used for backup operations.

Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data. 

We have set up all the alerts for sensitive data. It's not exactly data governance fully, but it does help us to identify those data. The tool helps us to avoid vulnerabilities and any cyber protection issues. For example, if any antivirus or other security measures are on the system, Rubrik flags it immediately, indicating that a backup and an air gap are required. This ensures that no other backups would be impacted if there's an issue with one backup. Additionally, Rubrik comes with live monitoring capabilities, allowing its support team to identify and address any issues immediately. 

The tool's most valuable features are the management of sensitive data, the air gap backup functionality, and the real-time monitoring capabilities. Additionally, the speed and reliability of the platform are also highly beneficial.

Instant recovery with Rubrik has significantly improved our RTOs. The process is much quicker than traditional backups, allowing us to restore backups with minimal downtime.

I hope to see enhancements in areas like data governance and the incorporation of new features in future updates.

On a scale of one to ten, I would rate the stability of Rubrik as a ten. It meets our requirements and has become our primary backup solution.

The solution is scalable. 

We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was excellent and assisted in the deployment process. Even after deployment, their responsiveness to tickets was impressive, addressing any issues promptly.

Positive

I rate the product's deployment an eight out of ten. 

I rate the tool's pricing a six out of ten. 

We found that Rubrik offered a comprehensive solution with a single appliance that met all our needs without requiring additional services or infrastructure. Other solutions often involved purchasing separate storage, servers, and proxy servers, which could be costly. In terms of cost, while Rubrik initially seemed more expensive, the overall cost was more favorable compared to the multiple components required by other solutions. 

I rate the overall product a nine out of ten. 

We're using the solution for backing up email to file servers and for Oracle backups.

The solution's technical support team is very responsive and proactive.

I don't like Rubrik's user interface because it's not intuitive, and I find it hard to get the information I need. Rubrik is an expensive solution, and its pricing could be improved. There are issues with the compatibility between Oracle and Rubrik.

I have been using Rubrik for one year.

I rate Rubrik an eight out of ten for stability.

Since we're using Rubrik for backups, we don't have users logged into it. The solution is used by our IT support team, which has six to seven users.

I rate the solution an eight or nine out of ten for scalability.

The solution's technical support team is very responsive and proactive.

Positive

We previously used Tivoli Storage Manager (TSM).

The solution's initial setup is easy enough, and we paid for a Rubrik expert to install it for us. It was easy in most systems, but there were ongoing issues with the Oracle backups.

The solution's deployment could take a week or so. However, the deployment took a few months for us because of the compatibility issues between Oracle and Rubrik.

Rubrik is an expensive solution.

Rubrik is deployed on-premises in our organization. We're also doing a total backup to the cloud. It's backed up to our main data center, where we have a Rubrik cluster. That Rubrik cluster is replicated to the Rubrik cluster in our DR center. From there, we do a total backup to an archive out to the cloud. So, we have a mixture of everything going on.

If users are buying Rubrik to back up their Oracle database, I suggest they speak to a customer who has implemented Rubrik with Oracle. They should investigate and ensure they understand what they're buying before proceeding.

Overall, I rate Rubrik a five out of ten.