Oracle Exadata Cloud at Customer Reviews

Name: Oracle Exadata Cloud at Customer
Brand: Oracle
Rating: 3.9 (7 reviews)

3.9 out of 5

7 reviews
100% willing to recommend

What is Oracle Exadata Cloud at Customer?

Oracle Cloud@Customer brings Oracle’s complete portfolio of public cloud infrastructure, fully managed cloud services, and Oracle Fusion SaaS applications into your data center. It enables you to run applications faster and lower your costs using the same high-performance capabilities, autonomous operations, and low-cost subscription pricing in Oracle Cloud Infrastructure (OCI). You get all this while maintaining complete control of your data so you can address data residency, security, and connectivity concerns.

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Oracle Exadata Cloud at Customer is the #10 ranked solution in top Database as a Service vendors. PeerSpot users give Oracle Exadata Cloud at Customer an average rating of 7.8 out of 10. Oracle Exadata Cloud at Customer is most commonly compared to Amazon RDS: Oracle Exadata Cloud at Customer vs Amazon RDS. Oracle Exadata Cloud at Customer is popular among the large enterprise segment, accounting for 78% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 35% of all views.

Buyer's Guide

Oracle Exadata Cloud at Customer

June 2025

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Featured Oracle Exadata Cloud at Customer reviews

Wilfredo Silva Huaman

Senior Project Manager at Santander Bank, N.A.

Overall, I would rate the solution a seven out of ten. However, there are a few things to note. It's not just about being alert with Exadata, but also understanding the OCI console. For instance, companies need to create user group policies to protect against unauthorized access. If you are referencing a compromised system, there's no issue there, because the operating system is Linux. There's no problem when it comes to the basic operations of the database, such as creating, querying, and updating tables. However, we've adopted a new configuration where we're using Docker containers to deploy our applications. This is a new setup for us.

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RODRIGOPETERSON

Senior Architect at Capgemini

Customers have less operational burden and more responsibility regarding the management of hardware. Increasing the scale of Oracle Exadata Cloud provides more capacity, higher performance, and expanded storage, CPU, and memory resources. If you need to scale Oracle's capacity up or down, the appliance can be adjusted on-premise. When you purchase Oracle Exadata Cloud, you must acquire either a half or full rack. If you need to increase capacity, you can scale up by adding more hardware. This hardware commitment lasts four to five years, meaning you must maintain this infrastructure and continue payments for that period. While you can scale up to meet increased demands, scaling down is more challenging. I recommend the solution when the customer desires to transition to a cloud-native solution but needs to retain their data in OpenEdge due to compatibility issues or the requirement to interact with on-premise systems to minimize latency. This solution offers minimal latency and modernizes Oracle capabilities through a gateway. Overall, I rate the solution a ten out of ten.

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Andre-Rocha

Senior Database Specialist at Deverg

It wasn't clear whether installing third-party software on Oracle Exadata was possible. Even Oracle's software wasn't permitted to be installed easily, which created confusion. Applications such as coding gate or other on-premises data software couldn't be directly installed on Exadata, adding to the lack of clarity. Additionally, upgrading the operating system was prohibited, and this restriction remains unclear. These tasks, typically routine on common machines, present a distinct challenge when transitioning from on-premises to Exadata. The process differs significantly, requiring a learning curve for upgrades and product installations. Documentation addressing the disparities between on-premises and cloud upgrades is essential. Support individuals were learning along with me and provided incorrect information initially.

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Oracle Exadata Cloud at Customer mindshare

As of July 2025, the mindshare of Oracle Exadata Cloud at Customer in the Database as a Service (DBaaS) category stands at 4.2%, up from 3.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Database as a Service (DBaaS)

PeerResearch reports based on Oracle Exadata Cloud at Customer reviews

Type	Title	Date
Category	Database as a Service (DBaaS)	Jul 14, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 14, 2025	Download
Comparison	Oracle Exadata Cloud at Customer vs Amazon RDS	Jul 14, 2025	Download
Comparison	Oracle Exadata Cloud at Customer vs Microsoft Azure SQL Database	Jul 14, 2025	Download
Comparison	Oracle Exadata Cloud at Customer vs MongoDB Atlas	Jul 14, 2025	Download

Title	Rating	Mindshare	Recommending
Amazon RDS	4.2	23.4%	98%	56 interviews Add to research
MongoDB Atlas	4.2	13.3%	96%	49 interviews Add to research

Valuable Features

Oracle Exadata Cloud at Customer offers enhanced performance with Exadata infrastructure, fault-tolerance, and seamless virtualization managed by Oracle. Users benefit from hassle-free patching, zero downtime, and extensive licensing advantages. Scalability and intelligent backend capabilities enhance SQL query analysis. Its simplicity eases exporting/importing, though setup of Data Guard can be challenging. Observability features enable performance monitoring and API implementations. Dynamic scaling supports compliance, though encryption with external keys is currently unavailable.

"Performance has significantly improved."
"The operation model is the most valuable feature."
"Exporting and importing is easy because of its cleanliness, making the process easier. However, setting up the Data Guard was more difficult. Despite this, the client experienced lower downtime."

Room for Improvement

Oracle Exadata Cloud at Customer could enhance boot visibility for virtual machines and align release schedules closely with Exadata on-premises. Increasing partner training and information sharing is needed. Improving auction processes and enhancing monitoring stability would help. Data migration tools require better integration and clearer documentation. Scalability could be more flexible, allowing for scaling down as well as up. Clearer cost structures for non-CDB models and performance testing panels would also be beneficial.

"Oracle Exadata Cloud at Customer is stable, but the only problem occurs during OS patching. If you encounter issues, the VMC (virtual machine cluster) becomes unusable."
"Scalability is not straightforward."
"The solution is expensive."

ROI

Users of Oracle Exadata Cloud at Customer report significant return on investment through enhanced performance, reduced operational costs, and improved scalability. They mention faster processing speeds and lower latency significantly boosted efficiency. Users also highlight the ease of integration and the reduction in maintenance efforts, contributing to cost savings. Enhanced data management capabilities and the ability to handle large workloads effectively were key factors in achieving substantial ROI.

Pricing

Oracle Exadata Cloud at Customer pricing is perceived as high but justified by its value. Users appreciate the licensing advantages, such as using most database options without additional fees. They value the capacity-on-demand and CPU bursting features that allow scaling based on needs. However, the overall cost remains significant, with ratings typically between eight and nine out of ten. Pricing can be reasonable due to a universal agreement that enhances Oracle's competitiveness.

"The price is too much."
"The machine and the cloud model itself already have licensing advantages."

Popular Use Cases

Organizations primarily use Oracle Exadata Cloud at Customer to migrate mission-critical Oracle Databases, ensuring high performance, security, and control over infrastructure. They transition from platforms like IBM and AIX to Oracle and Linux. The system aids in maintaining on-premises data while leveraging cloud capabilities, benefiting banking clients with large databases. Their preference stems from reduced downtime during migration and improved infrastructure control, essential for performance and security purposes. Oracle operates within their data centers, enhancing trust.

Service and Support

Oracle support experiences vary widely among users. Some find satisfaction with global and local support, while others report significant dissatisfaction, citing complexity and inefficiency. Ratings range from three out of five to negative ten, highlighting inconsistencies. Issues with third-party software installation, operational restrictions, and a steep learning curve are reported. Support quality also fluctuates based on the team's location, with better interactions noted from CloudOps teams in America and the UK compared to India's teams.

Deployment

Oracle manages the initial setup, which is typically straightforward. Some companies experienced challenges with network configuration, needing proxy connections and adjustments for Oracle Cloud Infrastructure access. Initial deployment often takes two to three weeks, but subsequent installations can be faster. Steps include defining configuration files, deploying to appliances, setting up environments, and user connections. On-premise setup involves data center assessments and certified partner assistance, making it complex for some.

Scalability

Oracle Exadata Cloud at Customer is recognized for strong scalability due to its scale-out architecture, which allows easy upgrades and resource increases. However, it's less flexible compared to other clouds needing multi-year commitments without pay-as-you-go options. Users appreciate the ease of scaling up but find scaling down challenging. Enterprise customers benefit, yet some feel scalability isn't ideal, rating it lower compared to other cloud services.

Stability

Oracle Exadata Cloud at Customer is stable and fault-tolerant, relying on Exadata infrastructure and Oracle's management expertise. It provides strong continuity and recoverability, with configurations optimized and supported by Oracle. Some users encountered issues during OS patching and initial installation, requiring CloudOps intervention, affecting stability. Support for high availability is available through Oracle RAC and VM clusters. Users rate stability highly, with some points subtracted for challenges with changes and expansion.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Oracle Exadata Cloud at Customer Buyer's Guide for additional reliable information.