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Oracle Exadata Cloud at Customer vs Oracle Exadata Express Cloud Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Exadata Cloud at Cus...
Ranking in Database as a Service (DBaaS)
8th
Average Rating
7.8
Reviews Sentiment
4.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Oracle Exadata Express Clou...
Ranking in Database as a Service (DBaaS)
10th
Average Rating
8.0
Reviews Sentiment
6.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Database as a Service (DBaaS) category, the mindshare of Oracle Exadata Cloud at Customer is 4.1%, up from 3.3% compared to the previous year. The mindshare of Oracle Exadata Express Cloud Service is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Database as a Service (DBaaS)
 

Featured Reviews

RODRIGOPETERSON - PeerSpot reviewer
Leverages cloud capabilities and offers minimal latency with operation model
Customers have less operational burden and more responsibility regarding the management of hardware. Increasing the scale of Oracle Exadata Cloud provides more capacity, higher performance, and expanded storage, CPU, and memory resources. If you need to scale Oracle's capacity up or down, the appliance can be adjusted on-premise. When you purchase Oracle Exadata Cloud, you must acquire either a half or full rack. If you need to increase capacity, you can scale up by adding more hardware. This hardware commitment lasts four to five years, meaning you must maintain this infrastructure and continue payments for that period. While you can scale up to meet increased demands, scaling down is more challenging. I recommend the solution when the customer desires to transition to a cloud-native solution but needs to retain their data in OpenEdge due to compatibility issues or the requirement to interact with on-premise systems to minimize latency. This solution offers minimal latency and modernizes Oracle capabilities through a gateway. Overall, I rate the solution a ten out of ten.
Shrikant Navelkar - PeerSpot reviewer
Have achieved excellent performance and seamless integration with effective cost control in cloud solutions
When customers are migrating from Oracle Exadata Express Cloud Service and need to remove some of their test and development environment, what happens in normal virtualization is that they can just switch it off, but in ExaCS, they need to terminate the entire thing. Most of the customers are not aware of this, so they keep spending money even if they want to shut down their UAT environment or development environment, so Oracle needs to make it simpler in terms of reducing the bill on ExaCS when customers want to shut down certain environments. Today, you have to terminate the entire VM, and only then your billing will stop. The only functionality I would expect from Oracle Exadata Express Cloud Service is that if Oracle is able to support Oracle MySQL Enterprise also on Exadata, that will solve a lot of problems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The operation model is the most valuable feature."
"I like that Oracle Exadata Cloud at Customer is a stable, well-positioned product in the market today, and it's very scalable."
"Exporting and importing is easy because of its cleanliness, making the process easier. However, setting up the Data Guard was more difficult. Despite this, the client experienced lower downtime."
"Performance has significantly improved."
"I am particularly fond of the intelligent capabilities that enhance the backend, utilizing technology to analyze SQL queries."
"The most valuable feature is that it is based on Exadata infrastructure, which is Oracle 's leading engineered system that is trusted, fault-tolerant, and has unique performance features."
"I would rate Oracle Exadata Express Cloud Service ten out of ten for its overall solution."
"The performance of the tool is valuable."
"I highly recommend Oracle Exadata Express Cloud Service as a very good solution if you can afford it."
"One of the most valuable parts of the solution is the high availability within the system and the performance enhancement without making any changes or fine-tuning the databases."
"I like that Oracle Exadata Express Cloud Service is easier to use and is a cost-saving solution because you won't need to hire people to run and maintain it."
"The solution is very stable and offers great performance."
"Having the prediction happen in the modular format allows you to start with a lower version of Exadata and then you can keep on upgrading it as per your requirement."
"It is a scalable product."
 

Cons

"Scalability is not straightforward."
"We had some problems in the developer's environment. We had some problems with the initial installation environment."
"Oracle Exadata Cloud at Customer is stable, but the only problem occurs during OS patching. If you encounter issues, the VMC (virtual machine cluster) becomes unusable."
"For the data migration, we used ZDM. It was not integrated with the databases, and the documentation lacks clarity."
"The solution is expensive."
"A room for improvement in Oracle Exadata Cloud at Customer is that they need to train more partners to gain more knowledge because currently, they are keeping a lot to themselves. For example, they are still keeping a lot of information on their campus, so information sharing is limited."
"As a customer, you can't see the boot messages of your virtualized guest machines."
"The customer's default choice is the on-premise version of this solution. Only when Oracle or the partners like us, can explain to customers the cloud value proposition, and if the compliance authorities allow, they can look into this cloud solution. It will take some time for Oracle to change its perception of customers' de-facto standards. Exadata used to be treated as a black box, which is not the case now. The customer is aware of what is happening inside, how the configurations have been made, and what patching has been applied. Oracle needs to market the cloud version better."
"The product's installation process needs improvement. It could be more accessible."
"The solution's pricing could be improved."
"Scaling Oracle Exadata Express Cloud Service can be done, but the process is a little tedious, which could be an area for improvement in the solution."
"I feel there is a need for better integration with Google Maps and Google Earth. This is crucial for me in the geographical facilities of the environment."
"The only downside is the difficulty in monitoring, and that's why I would like to implement MySQL database."
"We use artificial intelligence for deep learning, and it would be a huge benefit to implement this in Oracle Exadata."
"The support must be faster."
 

Pricing and Cost Advice

"The machine and the cloud model itself already have licensing advantages."
"The price is too much."
"I think Oracle pricing is usually above average market price."
"The tool is not cheap, but it is not really expensive."
"The price of this solution is very comparative to others on the market. There is no direct comparison between this solution and with something else because I do not see any other similar product."
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Manufacturing Company
11%
Computer Software Company
10%
Insurance Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle Exadata Cloud at Customer?
Exporting and importing is easy because of its cleanliness, making the process easier. However, setting up the Data Guard was more difficult. Despite this, the client experienced lower downtime.
What is your experience regarding pricing and costs for Oracle Exadata Cloud at Customer?
The pricing is reasonable due to a universal agreement, which often positions Oracle solutions better against others. I would rate the pricing an eight out of ten.
What needs improvement with Oracle Exadata Cloud at Customer?
In future updates for Oracle Exadata Cloud at Customer, I would like to see another feature for the different costs for the non-CDB models, because if you are not using the non-CDB models, you have...
What is your experience regarding pricing and costs for Oracle Exadata Express Cloud Service?
Oracle is quite expensive here in Brazil. Pricing is the primary challenge we face with Oracle.
What needs improvement with Oracle Exadata Express Cloud Service?
I feel there is a need for better integration with Google Maps and Google Earth. This is crucial for me in the geographical facilities of the environment.
 

Overview

 

Sample Customers

IBVI, illycaffe, Scottish Water, trueblue, AirAsia, droptank
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Find out what your peers are saying about Oracle Exadata Cloud at Customer vs. Oracle Exadata Express Cloud Service and other solutions. Updated: July 2025.
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