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NetApp Cloud Insights pros and cons

Vendor: NetApp

4.3 out of 5

13 reviews
100% willing to recommend

Pros & Cons summary

NetApp Cloud Insights provides an overview of systems, tracks long-term trends, and assists in root cause analysis. It offers resource utilization reporting and enhances system security with Cloud Secure. While it boosts efficiency by reducing problem resolution time, challenges include support delays, complex report management, and excessive data from collectors. The pricing model and detailed Azure insights need improvement, impacting the experience for tech buyers.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

NetApp Cloud Insights provides an overview of systems and tracks long-term trends, which aids in root cause analysis.

It offers valuable features for queries and reporting, enabling resource utilization analysis and business unit reporting.

Cloud Secure offers real-time alerting on ransomware, aiding in file security and anomaly detection.

The tool aids in login monitoring and reduces problem resolution time by up to 50%, enhancing efficiency and productivity.

NetApp Cloud Insights facilitates resource inventory and topology assembly, highlighting interdependencies within the environment.

CONS

NetApp technical support requires improvement, with issues at the initial support levels causing delays.

Report creation and management are difficult and require knowledge beyond storage, with a need for more intuitive functionality.

Pricing model needs improvement, with current structure proving inadequate for some users.

Challenges exist in handling excessive data noise, and categorizing data efficiently is not straightforward.

IP-based monitoring capability could be a valuable addition in future releases.

NetApp Cloud Insights Pros review quotes

JL

Sr. storage Administrator at Nationwide Children's Hospital

Nov 2, 2023

NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job.

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reviewer1439058

Director of IT at a logistics company with 501-1,000 employees

Oct 20, 2020

Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late.

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EA

Senior Systems Administrator at Red Hat

Aug 19, 2020

Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc.

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NetApp Cloud Insights

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AT

Information Technology Consultant at TELUS Corporation

Oct 11, 2020

Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.

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PW

Technical Specialist at a outsourcing company with 501-1,000 employees

May 27, 2025

NetApp Cloud Insights helps reduce the time spent on problem resolution by up to 50% for my customers, making their operations significantly more efficient and productive, which is a perfect outcome.

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reviewer1380831

Storage Engineer at a media company with 5,001-10,000 employees

Aug 19, 2020

It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue.

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reviewer1512921

Product Manager - Netapp at a computer software company with 1,001-5,000 employees

Apr 6, 2023

The solution is 98 percent stable.

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Associate IT Director at Wolters Kluwer

Nov 2, 2023

All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters.

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reviewer2304648

Storage Engineer at a legal firm with 501-1,000 employees

Nov 2, 2023

One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively.

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WW

Engineer Manager at FTSC

Apr 7, 2023

The solution is easy to deploy.

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NetApp Cloud Insights Cons review quotes

JL

Sr. storage Administrator at Nationwide Children's Hospital

Nov 2, 2023

Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome.

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reviewer1439058

Director of IT at a logistics company with 501-1,000 employees

Oct 20, 2020

In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial.

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EA

Senior Systems Administrator at Red Hat

Aug 19, 2020

There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way.

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NetApp Cloud Insights

Free Report: NetApp Cloud Insights Reviews and More

Learn what your peers think about NetApp Cloud Insights. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.

856,873 professionals have used our research since 2012.

AT

Information Technology Consultant at TELUS Corporation

Oct 11, 2020

Their pricing model needs improvement.

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PW

Technical Specialist at a outsourcing company with 501-1,000 employees

May 27, 2025

In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex.

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reviewer1380831

Storage Engineer at a media company with 5,001-10,000 employees

Aug 19, 2020

When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.

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reviewer1512921

Product Manager - Netapp at a computer software company with 1,001-5,000 employees

Apr 6, 2023

The IP-based monitoring could be added in a future release.

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Associate IT Director at Wolters Kluwer

Nov 2, 2023

Cloud Insights could offer more detail when we drill down into the Azure environment.

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reviewer2304648

Storage Engineer at a legal firm with 501-1,000 employees

Nov 2, 2023

Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays.

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WW

Engineer Manager at FTSC

Apr 7, 2023

The support is not very quick.

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Show 2 more reviews (out of 12)

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Product Categories

Product Categories

Cloud Migration

IT Infrastructure Monitoring

Cloud Monitoring Software

Popular Comparisons

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Datadog vs NetApp Cloud Insights

Zabbix vs NetApp Cloud Insights

SolarWinds NPM vs NetApp Cloud Insights

IBM Turbonomic vs NetApp Cloud Insights

ServiceNow IT Operations Management vs NetApp Cloud Insights

LogicMonitor vs NetApp Cloud Insights

NetApp Cloud Volumes ONTAP vs NetApp Cloud Insights

Amazon CloudWatch vs NetApp Cloud Insights

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