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NetApp Data Infrastructure Insights pros and cons

Vendor: NetApp
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

NetApp Data Infrastructure Insights provides valuable queries and reporting to track resource utilization and performance across business units.
It excels in quickly inventorying resources, identifying interdependencies, and assembling an environmental topology.
Cloud Secure offers real-time alerting for potential ransomware and file security review, enhancing data protection.
NetApp Cloud Insights significantly reduces problem resolution time by up to 50%, increasing operational efficiency and productivity.
The ability to take snapshots offers an extra security layer, effectively protecting data.

CONS

NetApp technical support, particularly first-level, needs improvements and can result in delays.
Creating, managing, and modifying reports are difficult and require knowledge beyond the storage itself.
Pricing model needs improvement.
Cloud Insights could offer more detail when drilling down into the Azure environment.
Navigation requires considerable hands-on experience, indicating a need for a more user-friendly console.
 

NetApp Data Infrastructure Insights Pros review quotes

reviewer1380831 - PeerSpot reviewer
Storage Engineer at a media company with 5,001-10,000 employees
Aug 19, 2020
It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue.
EA
Senior Systems Administrator at a computer software company with 10,001+ employees
Aug 19, 2020
Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc.
AT
Information Technology Consultant at TELUS Corporation
Oct 11, 2020
Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.
Learn what your peers think about NetApp Data Infrastructure Insights. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer1439058 - PeerSpot reviewer
Director of IT at a logistics company with 501-1,000 employees
Oct 20, 2020
Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late.
Yaswanth Yathaluru - PeerSpot reviewer
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Oct 17, 2022
The visibility and assistance with security vulnerabilities are valuable.
FA
Virtualization/Storage Specialist at a energy/utilities company with 201-500 employees
Jan 11, 2023
Cloud Insights' best features are visibility and the connector to move the workloads.
reviewer1512921 - PeerSpot reviewer
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Apr 6, 2023
The solution is 98 percent stable.
WW
Engineer Manager at FTSC
Apr 7, 2023
The solution is easy to deploy.
reviewer2304648 - PeerSpot reviewer
Storage Engineer at a legal firm with 501-1,000 employees
Nov 2, 2023
One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively.
Scott Lauters - PeerSpot reviewer
Associate IT Director at a tech vendor with 10,001+ employees
Nov 2, 2023
All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters.
 

NetApp Data Infrastructure Insights Cons review quotes

reviewer1380831 - PeerSpot reviewer
Storage Engineer at a media company with 5,001-10,000 employees
Aug 19, 2020
When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.
EA
Senior Systems Administrator at a computer software company with 10,001+ employees
Aug 19, 2020
There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way.
AT
Information Technology Consultant at TELUS Corporation
Oct 11, 2020
Their pricing model needs improvement.
Learn what your peers think about NetApp Data Infrastructure Insights. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer1439058 - PeerSpot reviewer
Director of IT at a logistics company with 501-1,000 employees
Oct 20, 2020
In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial.
Yaswanth Yathaluru - PeerSpot reviewer
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Oct 17, 2022
The visualization needs some improvement because there are occasional delays while the system queries information.
FA
Virtualization/Storage Specialist at a energy/utilities company with 201-500 employees
Jan 11, 2023
The first level of NetApp's technical support could be improved.
reviewer1512921 - PeerSpot reviewer
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Apr 6, 2023
The IP-based monitoring could be added in a future release.
WW
Engineer Manager at FTSC
Apr 7, 2023
The support is not very quick.
reviewer2304648 - PeerSpot reviewer
Storage Engineer at a legal firm with 501-1,000 employees
Nov 2, 2023
Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays.
Scott Lauters - PeerSpot reviewer
Associate IT Director at a tech vendor with 10,001+ employees
Nov 2, 2023
Cloud Insights could offer more detail when we drill down into the Azure environment.