IT Central Station is now PeerSpot: Here's why

MetricStream OverviewUNIXBusinessApplication

MetricStream is #2 ranked solution in top IT Governance tools, #5 ranked solution in top IT Vendor Risk Management tools, and #6 ranked solution in top GRC tools. PeerSpot users give MetricStream an average rating of 8 out of 10. MetricStream is most commonly compared to RSA Archer: MetricStream vs RSA Archer. MetricStream is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 28% of all views.
Buyer's Guide

Download the GRC Buyer's Guide including reviews and more. Updated: June 2022

What is MetricStream?
Provides advanced capabilities such as risk calculators and risk heat maps for risk analysis and monitoring.
MetricStream Customers
Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
MetricStream Video

Archived MetricStream Reviews (more than two years old)

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
it_user870456 - PeerSpot reviewer
CEO & President at a tech services company with 1-10 employees
Real User
Centralizes our information and provides executive level real-time indicators
Pros and Cons
  • "Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
  • "We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."

What is our primary use case?

Where we are using it is for enterprise risk management and operations risk management.

How has it helped my organization?

It allows us to have all the information in a single place and provide real-time indicators and information for our executives.

What is most valuable?

Usability  Ease of configuration

What needs improvement?

We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful.
Buyer's Guide
GRC
June 2022
Find out what your peers are saying about MetricStream, RSA, IBM and others in GRC. Updated: June 2022.
610,190 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is very stable. Performance is very good.

What do I think about the scalability of the solution?

It scales very well. We are working very well with the solution.

How are customer service and support?

The technical support is very good but sometimes we need to have local or Spanish language support. That is something that will be a challenge for them.

Which solution did I use previously and why did I switch?

We were using some other solutions and the reason we switched was the scalability and performance of the solution and, in some cases, the ease of use. The most important thing when selecting a vendor is that the product perform and work for the specific needs that we have. Being able to configure and to customize a solution to our needs is a very important factor. In addition, we look for support from the vendor or a local partner for doing the implementation. Finally, the price.

How was the initial setup?

The initial setup was complex in terms of understanding the velocity of the solution and the platform. After that, the initial configuration was very well done, it was not so complicated.

What other advice do I have?

I would rate it a nine out of 10 because it's a very good and scalable solution that can be configured to our needs. The only issue is in terms of support within the local language. Evaluate it, do a proforma proof of concept before deciding. In this proof of concept be sure to test your use cases and evaluate how easy it is to configure a solution to handle your use cases.
Disclosure: I am a real user, and this review is based on my own experience and opinions.