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ARIS Risk and Compliance Manager vs MetricStream comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Risk and Compliance Ma...
Ranking in GRC
26th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
MetricStream
Ranking in GRC
2nd
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Continuous Controls Monitoring (2nd), IT Governance (2nd), IT Vendor Risk Management (4th)
 

Mindshare comparison

As of August 2026, in the GRC category, the mindshare of ARIS Risk and Compliance Manager is 1.4%, up from 0.9% compared to the previous year. The mindshare of MetricStream is 3.2%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.2%
ARIS Risk and Compliance Manager1.4%
Other95.4%
GRC
 

Featured Reviews

BPMexp67 - PeerSpot reviewer
BPM Expert at a consultancy with 1-10 employees
Covers the entire risk management cycle, from identification and evaluation to control, mitigation, and monitoring
The most effective features are the basic ones to evaluate and control risk. We have many specific small models inside of ARIS Risk and Compliance Manager, like issue management. These are smaller add-ons depending on the needs. You are including specific models as well. The basic ones do exactly what is required for risk management: identification, evaluation, control, mitigation, and modification. And, we have dashboards with the possibility to configure compliance policies and risk limits based on which we can create alarms. If there are maximum limits, we create alarms attached to the responsible people. Normally, there is someone that identifies the risk, and then you have the risk owner. These people [normal users] can send notifications to the risk owner, who will evaluate the risk and decide whether it's important to control it or not. I remember a project where the customer wanted to control all risks and assigned many people to identify them. They started identifying risks everywhere. After a few years, the customer realized that it didn't make sense to control all of them. So, they created limits—levels of risk the company was willing to accept because it was more expensive to implement controls than to manage the risk. So, regarding ARIS Risk and Compliance Manager, you can implement all the risks and policies you can imagine because it's very customizable. You can customize a lot of things.
CP
Senior GRC Analyst at a tech services company with 11-50 employees
Automated workflows have reduced manual follow-ups and improve third-party risk oversight
MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can set it so that for a specific risk, or for all risks if we want, people will receive automatic notifications to do the evaluation and implement or test the control at a set interval, like every six months or every year."
"The most valuable feature is the risk testing, where you can attach your processes to the risk, and automatically generate all of the tests."
"MetricStream was truly beneficial, easing the lives of everyone, including auditors and auditees, reinforcing its overall usefulness."
"For our client, MetricStream made the audits incredibly efficient, and in real time, I could provide the status of the audit to stakeholders, indicating which controls had deviations, which control was pending, and who it was pending on."
"MetricStream definitely impacts my organization positively because it is very useful and offers low-code utilities to configure all components, allowing team members to complete tasks quickly."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Centralizing those processes has reduced errors and made audits faster while improving collaboration, as reviewers can log in at any point to see pending actions and who is responsible for them without the confusion of shared Excel sheets."
"MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort, and it delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing."
"The interface is mobile-friendly and it is getting a good response from our customers."
"MetricStream positively impacts our organization significantly by saving costs and enhancing our risk and compliance maturity."
 

Cons

"I would like to see the modeling less strict so that connectors can be more flexible."
"In future releases, I would like to see more features around AI (artificial intelligence)."
"MetricStream is stable, but it is not 100% stable. It is a good product, yet I experience more data losses and flow control issues as data volume increases."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"The support part is terrible, rating about one out of ten."
"Currently, I believe MetricStream has sufficient functionality, but for the Indian banking sector, the UI and overall complexity could be improved, as many Indian banks require a simplified UI."
"The implementation speed is not up to the mark."
"From my standpoint, MetricStream is a bit costly. We spend a significant amount of money for the product, and I cannot disclose specifics due to confidentiality."
"MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
 

Pricing and Cost Advice

Information not available
"They are flexible in terms of customers' needs."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Outsourcing Company
10%
Healthcare Company
9%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What is your primary use case for ARIS Risk and Compliance Manager?
I recommend it to my customers. Sometimes, we follow the normal cycle: risk identification, then evaluation, then mitigation, and lastly, monitoring. In other processes, we use the software to anal...
What advice do you have for others considering ARIS Risk and Compliance Manager?
At this moment, I would recommend this tool. This is the tool I know more than the others. I know a little bit about BWise and other tools like Spark. But ARIS is the one I know best because I've b...
What needs improvement with MetricStream?
I find MetricStream not user-friendly because while using it, it is very critical. It is not designed as a user-friendly app. We cannot understand the Indian English also. MetricStream needs to be ...
What is your primary use case for MetricStream?
My main use case for MetricStream involves the change control module, deviation module, and investigation modules. In the pharmaceutical organization I work in, for any change in procedure, we can ...
What advice do you have for others considering MetricStream?
My advice to others looking into using MetricStream is that it is not a user-friendly application. I would rate MetricStream a three out of ten because it was not troubleshooting the issue. Due to ...
 

Overview

 

Sample Customers

Alicorp, Tesco, Dubai Municipality, Emirates NBD, Suva - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being in the market of business process management for more than 30 years, serving users worldwide, from 1 user companies to the Fortune 500.
Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Find out what your peers are saying about ARIS Risk and Compliance Manager vs. MetricStream and other solutions. Updated: August 2026.
910,479 professionals have used our research since 2012.