MetricStream vs NAVEX One comparison

MetricStream and NAVEX are both solutions in the GRC category. MetricStream is ranked #2 with an average rating of 6.7, while NAVEX is ranked #25. MetricStream holds a 3.2% mindshare in G, compared to NAVEX’s 1.5% mindshare. Additionally, 76% of MetricStream users are willing to recommend the solution, compared to 100% of NAVEX users who would recommend it.

MetricStream

Read 12 MetricStream reviews

3,847 Views
3,308 Comparison Views

76% willing to recommend

NAVEX One

Read 1 NAVEX One review

2,323 Views
1,533 Comparison Views

100% willing to recommend

MetricStream

NAVEX One

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between MetricStream and NAVEX One based on real PeerSpot user reviews.

Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC.

To learn more, read our detailed GRC Report (Updated: August 2026).

Buyer's Guide

GRC

August 2026

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Helped 910,350 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MetricStream

Ranking in GRC

2nd

Ranking in IT Governance

2nd

Ranking in IT Vendor Risk Management

4th

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Continuous Controls Monitoring (2nd)

NAVEX One

Ranking in GRC

25th

Ranking in IT Governance

14th

Ranking in IT Vendor Risk Management

12th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the GRC category, the mindshare of MetricStream is 3.2%, down from 5.3% compared to the previous year. The mindshare of NAVEX One is 1.5%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Mindshare Distribution
Product	Mindshare (%)
MetricStream	3.2%
NAVEX One	1.5%
Other	95.3%

GRC

Featured Reviews

Chaitanyap Chaitanyap

Senior GRC Analyst at a tech services company with 11-50 employees

Automated workflows have reduced manual follow-ups and improve third-party risk oversight

MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.

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Eric Vollman

Information Security Business Enablement Mgr. at a insurance company with 5,001-10,000 employees

Useful for risk assessment and has customization capability

The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options. The solution has impacted our operations by helping us manage and prioritize environmental risks. It also assists in establishing ownership of risks and enables us to mitigate or mediate existing risks. Additionally, it facilitates tracking risks throughout their entire lifecycle.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."

"The interface is mobile-friendly and it is getting a good response from our customers."

"It has good features and good functionality, and our customers feel there is a lot of merit in that."

"MetricStream positively impacts our organization significantly by saving costs and enhancing our risk and compliance maturity."

"MetricStream was truly beneficial, easing the lives of everyone, including auditors and auditees, reinforcing its overall usefulness."

"MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort, and it delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing."

"MetricStream has impacted my organization positively as it helps implement the main QMS modules through this platform only: change control, deviation, and CAPA implementation, as I explained earlier."

"Centralizing those processes has reduced errors and made audits faster while improving collaboration, as reviewers can log in at any point to see pending actions and who is responsible for them without the confusion of shared Excel sheets."

More MetricStream pros

"The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options."

Cons

"The support part is terrible, rating about one out of ten."

"The implementation speed is not up to the mark."

"I would like to see out-of-the-box integration with more security, it would be helpful."

"MetricStream is stable, but it is not 100% stable. It is a good product, yet I experience more data losses and flow control issues as data volume increases."

"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."

"MetricStream is a very costly application; we cannot save money."

"I think we were a bit skeptical about pricing and setup costs, as it required a significant upfront investment, but it is ultimately worth it since we see positive results from the investment, despite having to extend our budget to accommodate it."

"Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI."

More MetricStream cons

"We think there's room for improvement, especially with customizing NAVEX One. Their development on the roadmap can be slow."

Pricing and Cost Advice

"They are flexible in terms of customers' needs."

"NAVEX One's pricing comes in the middle range when compared to other products."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Outsourcing Company

10%

Real Estate/Law Firm

Healthcare Company

Financial Services Firm

15%

Construction Company

10%

Outsourcing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	7

No data available

Questions from the Community

What needs improvement with MetricStream?

I find MetricStream not user-friendly because while using it, it is very critical. It is not designed as a user-friendly app. We cannot understand the Indian English also. MetricStream needs to be ...

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What is your primary use case for MetricStream?

My main use case for MetricStream involves the change control module, deviation module, and investigation modules. In the pharmaceutical organization I work in, for any change in procedure, we can ...

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What advice do you have for others considering MetricStream?

My advice to others looking into using MetricStream is that it is not a user-friendly application. I would rate MetricStream a three out of ten because it was not troubleshooting the issue. Due to ...

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Compared 23% of the time

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Compared 11% of the time

Optiv GRC vs NAVEX One

Compared 8% of the time

Convercent vs NAVEX One

Compared 8% of the time

Qualifyze vs NAVEX One

Compared 7% of the time

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Product Reports

Buyer's Guide

MetricStream

August 2026

Download MetricStream product report

Buyer's Guide

GRC

August 2026

Download NAVEX One product report

Also Known As

No data available

Lockpath Keylight

Overview

MetricStream is a cloud-based platform providing robust audit, compliance, and risk management tools. Users enjoy features like mobile interfaces and centralized risk libraries, though some report interface flow issues and technical support challenges.

MetricStream stands out for its audit, risk, and compliance capabilities, delivering customizable and standardized risk management across departments. Its comprehensive dashboards and reporting tools streamline compliance processes, reducing planning time and breaking down silos. Though described as a pricier option, it efficiently integrates risk elements and supports users with mobile interfaces and cloud availability. Areas for improvement include enhancing security integration, improving interface flow, and boosting support services, particularly from India.

What features does MetricStream offer?

Mobile-Friendly Interfaces: Provides easy access to risk and compliance tools on mobile devices.
Cloud Availability: Ensures scalability and data accessibility across regions.
Comprehensive Dashboards: Offers detailed insights for compliance and audit processes.
Centralized Risk Libraries: Facilitates standardized risk management across departments.
Robust Reporting Tools: Enhances governance with detailed reports and analytics.

What benefits can users find in MetricStream reviews?

Reduces Silos: Streamlines processes and improves communication across departments.
Saves Planning Time: Offers efficient audit process management and compliance adherence.
Efficient Integration: Combines risk elements effectively for comprehensive governance.

System integrators utilize MetricStream in audit and risk management, focusing on template preparation and UI testing. They assemble components like Lego pieces, but face challenges with larger solutions requiring developer participation for code alterations. Initial implementation is often delayed by India-based technical support, impacting operations. Enterprise and Operations Risk Management are commonly employed with MetricStream, highlighting its industry relevance.

MetricStream

NAVEX One is a comprehensive compliance management platform designed to address corporate governance, risk management, and compliance (GRC) needs efficiently.

It provides a centralized environment for organizations to streamline processes, mitigate risks, and maintain regulatory compliance. With tools that simplify workflows, NAVEX One enhances transparency and eases the burden of compliance management. Its versatility makes it suitable for a wide range of industries, enabling businesses to optimize their GRC strategies effectively.

What are the key features of NAVEX One?

Policy Management: Streamline the creation, distribution, and management of company policies.
Incident Management: Track and address compliance issues with efficient incident reporting and investigation tools.
Risk Management: Identify, assess, and mitigate risks using advanced analytics and reporting.
Training & Awareness: Conduct employee training for compliance awareness and ensure regulatory readiness.
Third-Party Risk Management: Monitor and evaluate third-party relationships to reduce associated risks.

What benefits and ROI can you expect from NAVEX One?

Improved Compliance: Enhanced compliance posture through a centralized platform.
Risk Reduction: Proactively identify and manage risks, reducing potential liabilities.
Operational Efficiency: Streamline processes, leading to reduced administrative overheads.
Cost Savings: Mitigate fines and avoid costly regulatory penalties.
Enhanced Reporting: Gain insights through comprehensive reporting tools, leading to data-driven decisions.

Industries such as finance, healthcare, and manufacturing have successfully implemented NAVEX One to cater to sector-specific compliance needs. Its adaptable framework allows for tailored deployment strategies, ensuring that each industry can leverage its full potential in addressing their GRC requirements.

NAVEX

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank

Claims Recovery Financial Services (CRFS), Surescript, The University of Chicago

Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC. Updated: August 2026.

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