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Lucidworks OverviewUNIXBusinessApplication

Lucidworks is #5 ranked solution in top Indexing and Search tools. PeerSpot users give Lucidworks an average rating of 9.0 out of 10. Lucidworks is most commonly compared to Coveo: Lucidworks vs Coveo. Lucidworks is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.
What is Lucidworks?

Lucidworks builds AI-powered search and discovery applications for some of the world's largest brands. Fusion, Lucidworks' advanced development platform, provides the enterprise-grade capabilities needed to design, develop and deploy intelligent search apps at any scale.

Lucidworks Customers

Wells Fargo, Cisco, Nike, Target, Verizon, Hortonworks

Lucidworks Pricing Advice

What users are saying about Lucidworks pricing:
"The price of the solution is a little high and the downside is there is not a perpetual license available. I have to renew it annually. The price of Lucidworks can be difficult for some of my clients to afford."

Lucidworks Reviews

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Department Manager at a tech vendor with 51-200 employees
Real User
Multiple connectors available, simple to manage, and easy to use for all users
Pros and Cons
  • "The valuable features are automation and multiple connectors available out of the box. It is simple to manage and easier to use for all users."
  • "The solution could improve by adding more AI and natural language processing."

What is most valuable?

The valuable features are automation and multiple connectors available out of the box. It is simple to manage and easier to use for all users.

What needs improvement?

The solution could improve by adding more AI and natural language processing.

For how long have I used the solution?

I have been using Lucidworks for approximately five years.

What do I think about the stability of the solution?

Lucidworks is stable. We had one or two strange issues, but other than that everything works well.

What do I think about the scalability of the solution?

The solution is best suited for mid to large-range companies.

How are customer service and support?

The Lucidworks technical support service level depends on who will be assigned to the ticket created. Many of the support agents are knowledgeable and fast to respond to the tickets.

Which solution did I use previously and why did I switch?

We are using some IBM solutions alongside Lucidworks.

How was the initial setup?

The installation is very easy.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is a little high and the downside is there is not a perpetual license available. I have to renew it annually. The price of Lucidworks can be difficult for some of my clients to afford.

What other advice do I have?

I would recommend Lucidworks to anyone looking for an enterprise and search solution.

I rate Lucidworks a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user