

Trend Vision One Endpoint Security and KACE Systems Management Appliance (SMA) both operate in the realm of IT security and management. Trend Vision One holds an edge with its advanced threat protection and virtual patching, making it suitable for security-focused environments, whereas KACE SMA excels in endpoint management and asset control, providing significant value for organizations with extensive device inventories.
Features: Trend Vision One Endpoint Security is noted for its behavior monitoring, virtual patching, and ease of installation. The management console is user-friendly, offering robust threat protection that includes antivirus and real-time scanning. KACE SMA stands out with its asset management, software deployment, and patch management capabilities. It provides a centralized approach for managing multiple devices, aiding in quick distributions and updates across various endpoints.
Room for Improvement: Trend Vision One could improve its technical support responsiveness and simplify solution setup. Enhancing AI features and overall management capabilities can be beneficial. KACE SMA faces challenges in scalability and patch management complexity. Users would benefit from simpler interfaces and better integration options, with enhanced tools for automation and management.
Ease of Deployment and Customer Service: Both Trend Vision One and KACE SMA offer flexible deployment options, including cloud and on-premises setups. However, Trend Vision One provides hybrid cloud solutions, adding to its flexibility. Users of Trend Vision One and KACE SMA both express a need for quicker response times and better issue resolutions from technical support, despite finding the support offerings essential.
Pricing and ROI: Trend Vision One is perceived as a premium product, with costs justified by its security capabilities. Reduced malware incidents contribute to its strong ROI. KACE SMA offers competitive pricing, especially valuable in large deployments or educational institutions, enhancing operations and cutting manual intervention costs. Each solution provides cost-effectiveness, though their pricing approaches vary according to the focus on security versus management.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
We have certainly seen the return on investment with Trend Vision One Endpoint Security given that endpoints are largely focused in terms of cyber attacks.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
Their technical support deserves a rating of nine out of ten.
We have a really good sales team to manage that and they have been really helpful in giving the proposal as well as the setup and fine-tuning cost every year over year, so that is taken care.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
We have outgrown the size of one KACE appliance and are now running two.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
KACE Systems Management Appliance (SMA) is stable and secure;
Currently, we have to go into each org to deploy applications when we need them all across the university.
The dashboard could be more interactive; for example, it should provide alerts if an endpoint is vulnerable to viruses.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
We have seen that there are multiple ways in which an application could be blocked but at the same time, it does not show what application is installed on which machine and that is a gap for us.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine.
The pricing is very high, despite the solution’s capabilities.
Regarding the price, there was a tender, and Trend Micro won; the price was good.
Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
The vulnerability protection module helps to identify which threat group is active and is using which specific vulnerability and also it helps to detect if those vulnerabilities exist within our environment and shows which machine is affected.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
| Product | Mindshare (%) |
|---|---|
| TrendAI Vision One – Endpoint Security | 12.9% |
| KACE Systems Management Appliance (SMA) | 7.6% |
| Other | 79.5% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 20 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 36 |
| Large Enterprise | 60 |
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
Trend Vision One Endpoint Security provides robust threat protection through features like a web console and real-time updates. It integrates seamlessly for comprehensive endpoint coverage.
Trend Vision One Endpoint Security delivers advanced threat detection and centralized management. It features machine learning and virtual patching to safeguard against both known and unknown threats. Users highlight its ability to secure multiple environments with ransomware protection and data loss prevention. Despite its strengths, improved Linux support and EDR features are needed. Connectivity issues with the firewall and a need for refined reporting are noted, alongside demands for better performance during updates.
What are the key features of Trend Vision One Endpoint Security?Companies leverage Trend Vision One Endpoint Security in industries requiring strong data protection, such as healthcare and finance. It is deployed both on-premises and as a SaaS, integrating effortlessly with extensive networks for improved threat detection and device control. Its machine learning capabilities are particularly valued for handling diverse threat vectors efficiently.
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