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KACE Systems Management Appliance (SMA) vs TrendAI Vision One – Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
KACE Appliance boosts productivity and reduces costs by streamlining system management, cutting labor needs, and simplifying processes.
Sentiment score
7.1
Users report positive ROI from Trend Vision One due to cost savings, improved security, and enhanced operational efficiency.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
Avocat at Star Boxes India Pvt Ltd
We have certainly seen the return on investment with Trend Vision One Endpoint Security given that endpoints are largely focused in terms of cyber attacks.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Customer Service

Sentiment score
6.6
KACE Systems Management Appliance users praise the responsive, professional support and ITNinja for high satisfaction despite mixed experiences.
Sentiment score
6.6
Trend Vision One Endpoint Security's support is generally good but experiences delayed responses, language barriers, and inconsistent satisfaction.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
Server Administrator III at a university with 1,001-5,000 employees
The customer service is very good, providing quick customer support in Spanish.
Avocat at Star Boxes India Pvt Ltd
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
Head of security of digital systems, electronic databases and networks at Ukreximbank
Their technical support deserves a rating of nine out of ten.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
We have a really good sales team to manage that and they have been really helpful in giving the proposal as well as the setup and fine-tuning cost every year over year, so that is taken care.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.1
KACE SMA efficiently manages endpoints, easily scales, integrates well with virtual environments, and accommodates growth with minimal setbacks.
Sentiment score
7.8
Trend Vision One Endpoint Security is lauded for scalability, adaptability, and ease of expansion across various organization sizes.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
Avocat at Star Boxes India Pvt Ltd
We have outgrown the size of one KACE appliance and are now running two.
Server Administrator III at a university with 1,001-5,000 employees
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
 

Stability Issues

Sentiment score
8.1
KACE SMA is stable and reliable, with quick support for issues and minimal downtime, appreciated for its resilience.
Sentiment score
8.1
Trend Vision One Endpoint Security is stable and reliable, rated highly for performance by both enterprises and small companies.
 

Room For Improvement

KACE SMA users seek enhanced scalability, reporting, UI design, easier remote management, and better integration with reduced resource consumption.
Trend Vision One Endpoint Security struggles with performance, integration, dashboard, reporting, false positives, policy complexity, and support efficiency.
Currently, we have to go into each org to deploy applications when we need them all across the university.
Server Administrator III at a university with 1,001-5,000 employees
The dashboard could be more interactive; for example, it should provide alerts if an endpoint is vulnerable to viruses.
Security Administrator at EbixCash
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
Avocat at Star Boxes India Pvt Ltd
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
Security Solutions Architect at Systems Engineering of Egypt
We have seen that there are multiple ways in which an application could be blocked but at the same time, it does not show what application is installed on which machine and that is a gap for us.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
Cyber Security Engineer at Amazure Technologies Private Limited
 

Setup Cost

KACE SMA's per-device licensing offers cost-effective scalability and comprehensive management, providing value across various organization sizes.
Trend Vision One Endpoint Security offers mid-level pricing with annual costs based on users and requested features, deemed reasonable.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
Server Administrator III at a university with 1,001-5,000 employees
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
Avocat at Star Boxes India Pvt Ltd
In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine.
Security Administrator at EbixCash
The pricing is very high, despite the solution’s capabilities.
Security Solutions Architect at Systems Engineering of Egypt
Regarding the price, there was a tender, and Trend Micro won; the price was good.
Head of security of digital systems, electronic databases and networks at Ukreximbank
 

Valuable Features

KACE SMA enhances productivity with off-hours deployment, automation, and streamlined asset and license management through a single interface.
Trend Vision One Endpoint Security excels in deployment, threat detection, management, and integration, offering comprehensive protection and efficiency.
Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off.
Security Administrator at EbixCash
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
Server Administrator III at a university with 1,001-5,000 employees
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
Avocat at Star Boxes India Pvt Ltd
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
Cyber Security Engineer at Amazure Technologies Private Limited
The vulnerability protection module helps to identify which threat group is active and is using which specific vulnerability and also it helps to detect if those vulnerabilities exist within our environment and shows which machine is affected.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
 

Categories and Ranking

KACE Systems Management App...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Client Desktop Management (3rd), Remote Monitoring and Management (RMM) (12th), Patch Management (9th), Unified Endpoint Management (UEM) (10th)
TrendAI Vision One – Endpoi...
Ranking in Endpoint Compliance
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
134
Ranking in other categories
Endpoint Protection Platform (EPP) (8th), Endpoint Detection and Response (EDR) (9th)
 

Mindshare comparison

As of March 2026, in the Endpoint Compliance category, the mindshare of KACE Systems Management Appliance (SMA) is 7.6%, up from 3.8% compared to the previous year. The mindshare of TrendAI Vision One – Endpoint Security is 12.9%, down from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance Mindshare Distribution
ProductMindshare (%)
TrendAI Vision One – Endpoint Security12.9%
KACE Systems Management Appliance (SMA)7.6%
Other79.5%
Endpoint Compliance
 

Featured Reviews

AdityaJain - PeerSpot reviewer
Security Administrator at EbixCash
Centralized software deployment has simplified endpoint control but needs stronger security alerts
What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.
Oleksii Pavlyk - PeerSpot reviewer
Head of security of digital systems, electronic databases and networks at Ukreximbank
Centralized console has improved visibility while setup remains quick on diverse environments
I don't know why I find it valuable; my colleague administrated it, but I was the chief of a team of six people, and one of them administered this product, which worked well for defending our servers. I don't know what the best features of Trend Vision One Endpoint Security are; it performs well compared to other products, and I am curious about it, but I cannot think of specific features. Perhaps my colleagues could provide that information, but I do not have that knowledge. The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features. Trend Vision One Endpoint Security positively impacts our organization as it is very simple to install on Windows and Linux servers; it is not very difficult to install.
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Top Industries

By visitors reading reviews
University
12%
Non Profit
9%
Government
8%
Financial Services Firm
7%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise36
Large Enterprise60
 

Questions from the Community

What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
Regarding the price, there was a tender, and Trend Micro won; the price was good.
 

Also Known As

Dell KACE Systems Management
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about KACE Systems Management Appliance (SMA) vs. TrendAI Vision One – Endpoint Security and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.