ManageEngine IT360 and KACE Asset Management Appliance compete in the IT asset management space. While customers favor the pricing and support of ManageEngine IT360, KACE Asset Management Appliance is preferred for its robust feature set.
Features: ManageEngine IT360 offers integrated IT management capabilities, network, server, and application monitoring, and its alerting capability provides good email notifications. KACE Asset Management Appliance stands out with software licensing management, automated compliance reporting, and streamlined inventory management.
Room for Improvement: ManageEngine IT360 could enhance deployment speed and usability in performance reporting. Improvements in detailed monitoring without training and better integration with nodes are needed. KACE Asset Management Appliance might benefit from more intuitive interfaces, increased asset management options, and enhanced remote control for system management.
Ease of Deployment and Customer Service: KACE Asset Management Appliance simplifies deployment and minimizes downtime. Its customer service quickly resolves issues. ManageEngine IT360, although reliable, may require longer deployment times, making it less efficient for immediate operation needs.
Pricing and ROI: ManageEngine IT360 offers competitive pricing and effective ROI for diverse environments. KACE Asset Management Appliance has a higher initial cost but delivers reduced operational expenses and extensive asset capabilities, translating into a higher long-term return.
| Product | Market Share (%) |
|---|---|
| KACE Asset Management Appliance | 1.7% |
| ManageEngine IT360 | 1.0% |
| Other | 97.3% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Large Enterprise | 3 |
KACE Asset Management Appliance enhances asset usability with popular package management and inventory features, ideal for companies that lack systems. The tool provides seamless Windows upgrades, remote control, and deployment, making it essential for businesses managing multiple devices.
KACE Asset Management Appliance provides streamlined asset management, featuring prominent package management and inventory functionalities that support seamless Windows upgrades and remote control for bug fixing. Users greatly value its capabilities for remote printer work and automated compliance reporting. Suggested improvements include enhanced remote desktop integration, more precise inventory accuracy, and effective service desk features. Simplifying these elements, integrating AI for better image management and operating system deployment would enhance its effectiveness. Updated documentation, user-friendly features, and enhanced training are needed to overcome learning challenges and certification requirements.
What are the most important features of KACE Asset Management Appliance?This appliance is frequently implemented by companies for deploying Windows and non-Windows patches, managing IT service desks and assets, and facilitating software installations. Common within private cloud environments, it supports businesses managing over fifty employees, numerous clients, and a distributed workforce who need consolidated data management for effective IT operations.
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
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