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Cisco Catalyst Center vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Catalyst Center
Ranking in Network Management Applications
3rd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Network Management Applications category, the mindshare of Cisco Catalyst Center is 9.0%, up from 0.0% compared to the previous year. The mindshare of IBM Tivoli NetCool is 2.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Featured Reviews

Ahmad Attal - PeerSpot reviewer
Delivers strong analytics and integration capabilities but requires regular updates and training
My customers often complain about numerous software bugs requiring frequent software patches and updates to resolve these issues. Furthermore, the complexity of the solution can be challenging for some customers as they often require extensive training to fully understand and utilize the product. They have concerns about the high number of software bugs and the need for regular updates to address these bugs.
Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Catalyst Center allows me to manage all the fabric SD Access from one location."
"The most valuable feature of Cisco Catalyst Center is automation."
"The customer service is very good. They are excellent and efficient."
"The best feature of Cisco is its industry-standard nature."
"The best feature is its availability, easy deployment, and the good support for the solution."
"Cisco performs well in the network space, especially in areas like switching, DNA Center, and wireless, where it is known for its stability."
"Cisco Catalyst Center was flexible in terms of scalability, offering advanced security features and reliable performance."
"Cisco's technical support is excellent."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"It's very easy to use."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The tool had many built-in automation capabilities."
"It's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The solution has very good integration capabilities."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
 

Cons

"My customers often complain about numerous software bugs requiring frequent software patches and updates to resolve these issues."
"There is room for improvement in introducing auto-heal AI capabilities. In the current setup, incidents are always reactionary, and it would be beneficial if Cisco Catalyst Center could proactively handle issues such as bandwidth crunches and packet drops."
"The initial setup of Cisco Catalyst Center is complex."
"The retention period of data could be improved from seven days to 30 days."
"The main drawback of Cisco Catalyst Center is that it can only manage and monitor Cisco devices with a DNA license, specifically the Catalyst 9000 series."
"For someone new, the documentation is not very clear."
"There should be tighter cohesion between the web-based GUI and the command line configuration."
"The only limitation is when integrating with other products due to Cisco's proprietary protocols."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The installation could be simplified, and technical support could be faster."
"The solution is not user-friendly."
"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The solution does not have any AI capabilities."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
 

Pricing and Cost Advice

Information not available
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Customers are required to pay a licensing fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Government
10%
Energy/Utilities Company
8%
Outsourcing Company
6%
Computer Software Company
32%
Manufacturing Company
8%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Catalyst Center?
The cost is relative and depends on the market and one's budget provision. While Cisco provides a good return on investment, they are also facing competitive pricing challenges from Huawei.
What needs improvement with Cisco Catalyst Center?
The area for improvement in Cisco Catalyst Center is the spectrum analyzer, as I find it difficult to identify which type of device is causing a problem. Additionally, the accuracy of reports can b...
What is your primary use case for Cisco Catalyst Center?
We are primarily using Cisco Catalyst Center for two purposes: LAN automation, which we deployed for two sites, and wireless assurance for all 17 sites.
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
 

Also Known As

No data available
Tivoli NetCool
 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco Catalyst Center vs. IBM Tivoli NetCool and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.