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Cisco Catalyst Center vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Catalyst Center
Ranking in Network Management Applications
3rd
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ahmad Attal - PeerSpot reviewer
Delivers strong analytics and integration capabilities but requires regular updates and training
My customers often complain about numerous software bugs requiring frequent software patches and updates to resolve these issues. Furthermore, the complexity of the solution can be challenging for some customers as they often require extensive training to fully understand and utilize the product. They have concerns about the high number of software bugs and the need for regular updates to address these bugs.
Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is a lot of documentation for the platform, which is an advantage."
"Cisco's technical support is excellent."
"Cisco Catalyst Center was flexible in terms of scalability, offering advanced security features and reliable performance."
"I find Cisco Catalyst Center to be a great solution because their hardware is strong, and the platform is reliable."
"Cisco Catalyst Center has greatly enhanced the user-friendliness of configuring Catalyst switches."
"The analytics feature is quite good, and the hardware is very performant."
"Cisco tech support is one of the best in the industry, which is a strong feature available across their products."
"Cisco Catalyst switches are reliable and stable."
"Anything is possible with Tivoli. It's quite a robust system."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"It's very easy to use."
"The tool had many built-in automation capabilities."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"It's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
 

Cons

"The retention period of data could be improved from seven days to 30 days."
"Regarding the cons of Catalyst, it is a little more expensive. With other vendors, you have one license for all features. In the case of Catalyst, there are many licensing options."
"Advanced hardware replacement services have seen a degradation in quality, with delays in replacement parts."
"My customers often complain about numerous software bugs requiring frequent software patches and updates to resolve these issues."
"The only limitation is when integrating with other products due to Cisco's proprietary protocols."
"Some features in terms of security should be there, especially in threat detection. Cisco Catalyst Center lacked intelligence in this area and required reliance on third-party appliances like firewalls or threat protection devices."
"The price to get in the door is quite high."
"There is room for improvement in introducing auto-heal AI capabilities. In the current setup, incidents are always reactionary, and it would be beneficial if Cisco Catalyst Center could proactively handle issues such as bandwidth crunches and packet drops."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The solution is not user-friendly."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"UI is outdated, very old legacy."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
 

Pricing and Cost Advice

Information not available
"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
"Licensing fees are paid on a yearly basis."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Government
11%
Energy/Utilities Company
9%
Healthcare Company
7%
Computer Software Company
30%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Catalyst Center?
The cost is relative and depends on the market and one's budget provision. While Cisco provides a good return on investment, they are also facing competitive pricing challenges from Huawei.
What needs improvement with Cisco Catalyst Center?
If they can add a layer of portable hotspots with some licensing flexibility for 20 to 50 users, it would be a great feature.
What is your primary use case for Cisco Catalyst Center?
We use Cisco Catalyst Center ( /products/cisco-catalyst-center-reviews ) for managing switches in our IT infrastructure. Our primary focus has been on utilizing Catalyst ( /products/cisco-catalyst-...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
 

Also Known As

No data available
Tivoli NetCool
 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco Catalyst Center vs. IBM Tivoli NetCool and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.