IBM Resilient is renowned for its ease of use, flexibility, and stability, seamlessly integrating with IBM QRadar to support comprehensive incident response.
| Product | Mindshare (%) |
|---|---|
| IBM Resilient | 6.9% |
| VMware Carbon Black Cloud | 8.6% |
| ServiceNow Security Operations | 8.5% |
| Other | 76.0% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Security Incident Response | Apr 29, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Apr 29, 2026 | Download |
| Comparison | IBM Resilient vs ServiceNow Security Operations | Apr 29, 2026 | Download |
| Comparison | IBM Resilient vs Trellix Helix Connect | Apr 29, 2026 | Download |
| Comparison | IBM Resilient vs Proofpoint Threat Response | Apr 29, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| IBM Security QRadar | 4.0 | N/A | 90% | 217 interviewsAdd to research |
| Microsoft Sentinel | 4.1 | N/A | 93% | 109 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 25 |
| Large Enterprise | 88 |
IBM Resilient excels in facilitating dynamic playbook creation and managing security threats effectively with a mature, scalable architecture. Its integration capabilities and complete stack make it pivotal for incident response automation and orchestration. However, it requires enhanced integration with third-party applications, improved technical support, and better pricing strategies. Users have noted complexities in setup, necessitating more detailed documentation and customization efforts.
What are IBM Resilient's most important features?IBM Resilient is deployed across sectors like finance and governance, aiding in incident response automation. It supports security services management, integrates with IBM QRadar, and leverages the MITRE ATT&CK tactics. Benefiting from its flexibility, it's ideal for case management, research, and integrating with other security controls, allowing organizations to handle incidents effectively.
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| Author info | Rating | Review Summary |
|---|---|---|
| Technical Seller at Alawtad group | 4.5 | I find IBM Resilient to be a versatile cybersecurity solution suitable for various sectors due to its customizable playbooks and extensive incident response capabilities. Despite needing improvements in data handling, it surpasses competitors like Palo Alto in flexibility and ease of customization. |
| Team Lead at MindTree | 4.0 | We use IBM Resilient for SOC analysis, finding it effective for incident response and SOAR automation. However, it lacks integration with some market tools and trails behind competitors like Palo Alto in support and security features. |
| Manager at a financial services firm with 5,001-10,000 employees | 3.5 | In my company, we use IBM Resilient SOAR, though it's quite expensive. Improvements are needed in pricing and technical support. While I've used Palo Alto and find it superior in functionalities, I need more experience with IBM Resilient to fully compare. |
| Security Operations Center Analyst (L2 at Thales | 5.0 | I use IBM Resilient for incident orchestration and management due to its overall functionality. However, it needs improvements in incident analysis, integration, and email anticipation. I’ve experienced ROI but seek AI and machine learning integration in the future. |
| Senior ArcSight and IBM resileint (SOAR) administrator at a comms service provider with 1,001-5,000 employees | 3.5 | I found IBM Resilient to be a good tool for container capabilities, however, it is complex and requires significant infrastructure work. We encountered internal issues and are considering switching to Fortinet FortiSOAR due to its simplicity and better support. |
| Senior Officer Security Operations Center at a financial services firm with 10,001+ employees | 3.0 | We primarily used IBM Resilient for communication and incident logging, finding it reliable. However, integration with other applications was challenging, requiring separate purchases. Automation was lacking, and technical complexity often led to delays in implementation. |
| Integration Dept. Manager at Nssc | 4.0 | I use IBM Resilient in my company for automation and integration with security controls while managing ticketing and cases. Although configuration is challenging initially, it saves 80% of our time, offering excellent ROI. Support response time needs improvement. |
| Cybersecurity incident response team lead at Information Technology Solutions- ITS | 3.5 | I use IBM Resilient to automate incident response workflows due to its easy-to-navigate interface. However, it lacks integration capabilities, especially with Azure, requiring additional servers and improved compatibility with vendors, along with essential updates and security enhancements. |