IBM Resilient vs Tines comparison

IBM and Tines are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #15 with an average rating of 7.0, while Tines is ranked #10 with an average rating of 9.0. IBM holds a 1.9% mindshare in SOAR, compared to Tines’s 7.3% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 100% of Tines users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,228 Views
1,081 Comparison Views

75% willing to recommend

Tines

Read 4 Tines reviews

2,306 Views
2,006 Comparison Views

100% willing to recommend

IBM Resilient

Tines

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 6, 2025

IBM Resilient and Tines are competing products in the cybersecurity automation and response space. IBM Resilient seems to have an upper hand with its robust incident response capabilities, whereas Tines leads with its automation features.

Features: IBM Resilient provides advanced incident management tools, detailed analysis capabilities, and comprehensive support for incident response. Tines offers powerful automation features that streamline security operations, seamless integration capabilities, and customizable workflows.

Ease of Deployment and Customer Service: IBM Resilient offers thorough deployment support and detailed setup guidance, which can be time-intensive. Tines presents a more accessible deployment model and faster integration process, making it ideal for organizations wanting quick results. IBM's support is extensive, whereas Tines emphasizes rapid and simplified processes.

Pricing and ROI: IBM Resilient involves a high initial setup cost, justified by its long-term value perception in incident response. Tines offers a lower entry cost with scalable pricing models, providing a quick ROI, which is attractive for budget-conscious firms.

To learn more, read our detailed IBM Resilient vs. Tines Report (Updated: September 2025).

Buyer's Guide

IBM Resilient vs. Tines

September 2025

Download the complete report

Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Orchestration Automation and Response (SOAR)

15th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

Tines

Ranking in Security Orchestration Automation and Response (SOAR)

10th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Threat Intelligence Platforms (TIP) (17th), AI-Powered Security Automation (1st)

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 1.9%, down from 2.5% compared to the previous year. The mindshare of Tines is 7.3%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Market Share Distribution
Product	Market Share (%)
Tines	7.3%
IBM Resilient	1.9%
Other	90.8%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

Read full review

VikramSingh8

Security Delivery Manager at Accenture

Automation simplifies workflows with no code and excellent support

Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."

"It's really simple and has a flexible interface."

"It is a stable solution...It is a scalable solution."

"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."

"The product is very good at incident response."

"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."

"As a whole, the product is stable...Technical support is very good."

"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."

More IBM Resilient pros

"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."

"The tool was vendor-neutral."

"The best thing is that it's no code, so it doesn't require coding knowledge."

"One of the most valuable features is that it’s a low-code solution."

Cons

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."

"The integration could be improved so that it is easy to integrate with other solutions."

"IBM Resilient is quite complex, including its configuration."

"The response time of the support is an area of concern where improvements are required."

"IBM Resilient could integrate better with my tools."

"The tool needs to improve its documentation on license scripts."

"The product must provide more integration with other tools."

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

More IBM Resilient cons

"Reporting and dashboards could be more advanced for deeper analysis."

"Tines was a little bit more expensive than Torq."

"They started implementing some AI, and their AI is isolated."

"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."

Pricing and Cost Advice

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"We could create unlimited users using the license we had purchased."

"Pricing for the solution is good, in my opinion."

"There is a license you need to pay for in order to use this product."

"It is very expensive."

More IBM Resilient pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.

See recommendations

869,566 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

35%

Computer Software Company

Comms Service Provider

Manufacturing Company

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

No data available

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What needs improvement with Tines?

See all answers

What is your primary use case for Tines?

I am Vikram Singh, I work for top service based multinational brand and I am responsible for delivering Tines services. Essentially, I am working on it, and I am leading one of the source services ...

See all answers

What advice do you have for others considering Tines?

When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications when they become your partner. Overall, I would rate Tines a nine out of ten.

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 24% of the time

Splunk SOAR vs IBM Resilient

Compared 18% of the time

IBM Security QRadar vs IBM Resilient

Compared 13% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 9% of the time

Proofpoint Threat Response vs IBM Resilient

Compared 9% of the time

More IBM Resilient Competitors

Torq vs Tines

Compared 47% of the time

Splunk SOAR vs Tines

Compared 11% of the time

Blink Ops vs Tines

Compared 10% of the time

Swimlane vs Tines

Compared 10% of the time

Palo Alto Networks Cortex XSOAR vs Tines

Compared 9% of the time

More Tines Competitors

Product Reports

Buyer's Guide

IBM Resilient

September 2025

Download IBM Resilient product report

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2025

Download Tines product report

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

Tines offers no-code and low-code automation for users to automate tasks without coding expertise, integrating seamlessly with APIs to enhance incident management and security operations.

Known for a vendor-neutral approach, Tines provides detailed documentation and live chat support, allowing for effective integration with other tools, scheduling capabilities, and streamlined processes that save time and effort. Users find it intuitive for efficient task handling, making manual intervention unnecessary. Challenges include the need for more comprehensive documentation and instructional videos, as well as improvements in AI integration and reporting aesthetics. Pricing is also noted as higher compared to alternatives.

What are the most important features of Tines?

No-code and low-code automation: Enables task automation without coding knowledge.
API integration: Facilitates enhanced automation for security operations.
Vendor-neutral approach: Promotes unbiased integration across various tools.
Detailed documentation: Provides users with comprehensive guides and support.
Scheduling capabilities: Allows users to automate workflows efficiently.

What benefits and ROI can users expect from Tines?

Time savings: Automates tasks to reduce manual processes.
Improved efficiency: Streamlines security operations, enhancing productivity.
Comprehensive task handling: Offers intuitive tools for managing complex tasks easily.

Tines primarily serves organizations in the security sector, automating security operations such as alert detection and managed detection and response. It's utilized extensively in security operation centers for tasks like phishing email processing, ticket creation, IOC investigations, and ticket assignments within enterprise security frameworks, with multiple teams delivering Tines services to enhance task handling efficiency.

Tines

Sample Customers

Golden Living, Health Equity, USA Funds

Information Not Available

Buyer's Guide

IBM Resilient vs. Tines

September 2025

Free Report: IBM Resilient vs. Tines

Find out what your peers are saying about IBM Resilient vs. Tines and other solutions. Updated: September 2025.

DOWNLOAD NOW

869,566 professionals have used our research since 2012.

See our IBM Resilient vs. Tines report.

See our list of best Security Orchestration Automation and Response (SOAR) vendors.

We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.