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IBM Resilient vs Tines comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
13th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (3rd)
Tines
Ranking in Security Orchestration Automation and Response (SOAR)
11th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Threat Intelligence Platforms (18th)
 

Mindshare comparison

As of May 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 2.0%, down from 2.7% compared to the previous year. The mindshare of Tines is 6.4%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
VikramSingh8 - PeerSpot reviewer
Automation simplifies workflows with no code and excellent support
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's really simple and has a flexible interface."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"The solution is reliable in our usage."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The product is very good at incident response."
"As a whole, the product is stable...Technical support is very good."
"The solution is very easy to use."
"Its flexibility is the most valuable."
"The best thing is that it's no code, so it doesn't require coding knowledge."
"The tool was vendor-neutral."
"One of the most valuable features is that it’s a low-code solution."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
 

Cons

"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The response time of the support is an area of concern where improvements are required."
"The integration could be improved so that it is easy to integrate with other solutions."
"The initial setup is complex."
"The tool needs to improve its documentation on license scripts."
"IBM Resilient could integrate better with my tools."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The product must provide more integration with other tools."
"Reporting and dashboards could be more advanced for deeper analysis."
"Tines was a little bit more expensive than Torq."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
"They started implementing some AI, and their AI is isolated."
 

Pricing and Cost Advice

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"The cost of the product is quite high."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"Pricing for the solution is good, in my opinion."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"It is very expensive."
"There is a license you need to pay for in order to use this product."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What needs improvement with Tines?
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have ta...
What is your primary use case for Tines?
I am Vikram Singh, I work for top service based multinational brand and I am responsible for delivering Tines services. Essentially, I am working on it, and I am leading one of the source services ...
What advice do you have for others considering Tines?
When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications when they become your partner. Overall, I would rate Tines a nine out of ten.
 

Comparisons

 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
Information Not Available
Find out what your peers are saying about IBM Resilient vs. Tines and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.