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IBM Resilient vs Microsoft Sentinel comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
19th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th)
Microsoft Sentinel
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
108
Ranking in other categories
Security Information and Event Management (SIEM) (4th), Microsoft Security Suite (6th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of August 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.6%, down from 5.7% compared to the previous year. The mindshare of IBM Resilient is 2.3%, up from 1.9% compared to the previous year. The mindshare of Microsoft Sentinel is 9.3%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Microsoft Sentinel9.3%
Torq3.6%
IBM Resilient2.3%
Other84.8%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at HR Software Solution
Centralized monitoring has improved threat response but cost control still needs refinement
Based on real operations used in our corporate IT environment, the key features include log correlation and incident view. Microsoft Sentinel's biggest strength is how it correlates multiple related alerts into a single incident. This significantly reduces alert noise and helps the SOC focus on real threats instead of isolated events. Another valuable feature is KQL-based threat hunting with Kusto Query Language. The flexibility of this language allows us to build custom hunting queries based on our environment's behavior. This is extremely useful for detecting low and slow threats or hidden threats that default rules may miss. Cloud-native scalability and stability is another important feature. Being cloud-native, Microsoft Sentinel scales well for medium to large corporate environments without infrastructure management. Stability has been solid in day-to-day production. SOAR automation using playbooks is a feature we highly recommend. Microsoft Sentinel's SOAR functionality helps automate repetitive SOC tasks like alert enrichment and notification. This saves analyst time and improves response consistency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq offers the best feature through integration with AI."
"Torq has helped a lot regarding SOC analyst efficiency."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"According to positive outcomes, Torq reduced manual work and made incident response more efficient."
"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"Torq has definitely changed the day-to-day experience for our security analysts, as they feel more excited and feel that Torq interface and workflow allow them to build things themselves."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The product is very good at incident response."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"It's really simple and has a flexible interface."
"The solution is very easy to use."
"The solution is easy to use."
"The interlinking of the offenses is the most valuable aspect of the solution for us."
"The main benefit is the ease of integration."
"Sentinel provides a single pane of glass for reviewing logs from disparate sources, making it quicker to get to the critical items and resolve any problem."
"For us, at least, the price point is justified, and we have not had any issues."
"For those who want to adopt Sentinel, I'd advise that it's a really one-stop solution for all the security needs."
"Microsoft Sentinel flags when admin credentials log in from an unusual location, automatically alerting the security team so they can investigate."
"A lot of the automation inside Sentinel comes with inside actually rolling out brand new Sentinel environments. We utilize that a lot and it might go beyond just Sentinel, for example, utilizing templates in Azure and templates elsewhere to actually deploy out."
"Microsoft Sentinel has helped by streamlining our security. We have a nine-member network team, with three members managing security for the city, and Sentinel allows us to operate an unofficial SOC."
"The most valuable features in my experience are the UEBA, LDAP, the threat scheduler, and integration with third-party straight perform like the MISP."
 

Cons

"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"The initial deployment of Torq was not easy."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"The initial setup is not straightforward or simple. It's quite complex."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The response time of the support is an area of concern where improvements are required."
"IBM Resilient could integrate better with my tools."
"The implementation could be a bit simpler."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"It would be good to have some connectors for third-party SIEM solutions. Many customers are struggling with the integration of Azure Sentinel with their on-premise SIEM. Microsoft is changing the log structure many times a year, which can corrupt a custom integration. It would be good to have some connectors developed by Microsoft or supply vendors, but they are not providing such functionality or tools."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"I would like to see more AI used in processes."
"Its implementation could be simpler. It is not really simple or straightforward. It is in the middle. Sometimes, connectors are a little bit complex."
"I can't think of anything other than just getting the name out there. I think a lot of customers don't fully understand the full capabilities of Azure Sentinel yet. It is kind of like when they're first starting to use Azure, it might not be something they first think about. So, they should just kind of get to the point where it is more widely used."
"Microsoft Sentinel can be improved in terms of automation or connecting with security products so that it is easier to use for general IT admins."
"The solution could improve the playbooks."
"Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field."
 

Pricing and Cost Advice

Information not available
"The cost of the product is quite high."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"It is very expensive."
"Pricing for the solution is good, in my opinion."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"There is a license you need to pay for in order to use this product."
"We could create unlimited users using the license we had purchased."
"It's costly to maintain and renew."
"The combination of the ease of accessibility and the free cost of the service is great. But we buy storage based on our events per second and on how many sources are integrated into the solution."
"The pricing is based on how much you ingest, so it's pretty straightforward. There are no tiers, and you pay for what you use unlike with other types of SIEM solutions that are usually based on tiers."
"The solution is expensive and there is a daily usage fee."
"Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
"We must have saved some money with this product. It is a cloud-native product, and the ingestion is per GB. Every GB costs a certain amount of money. That is how the license of Microsoft Sentinel works."
"We only pay for the amount of data we bring in, which is fair."
"From a cost perspective, Microsoft Sentinel is quite costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
25%
Construction Company
9%
Outsourcing Company
9%
Government
7%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise46
 

Questions from the Community

What needs improvement with Torq?
The only thing is more out-of-the-box integrations. Torq already has a lot of supported integrations and adding new o...
What is your primary use case for Torq?
For Torq, first of all, it's a hyperautomation and AI assistant usage. Our EDR SentinelOne is integrated in Torq and ...
What advice do you have for others considering Torq?
I think I have told everything about Torq that I can share at this stage, but I am still in the process of learning t...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel an...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingest...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
 

Also Known As

No data available
No data available
Azure Sentinel
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about IBM Resilient vs. Microsoft Sentinel and other solutions. Updated: June 2026.
908,877 professionals have used our research since 2012.