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IBM Engineering Workflow Management Reviews

Vendor: IBM
3.4 out of 5
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What is IBM Engineering Workflow Management?

IBM Engineering Workflow Management manages plans, tasks, the project status and acts as the critical link between required and delivered work. It provides flexibility to adapt to any process, which enables companies to adopt faster release cycles and manage dependencies across both small and complex development projects. This solution offers no-charge server software and flexible pricing models. It becomes a complete IBM Engineering Lifecycle Management solution—when purchased as a set of seamlessly integrated tools: IBM Engineering Workflow Management, IBM Engineering Test Management, and IBM Engineering Requirements Management DOORS Next.

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IBM Engineering Workflow Management is the #4 ranked solution in top Software Configuration Management solutions and #9 ranked solution in top Enterprise Agile Planning Tools. PeerSpot users give IBM Engineering Workflow Management an average rating of 6.8 out of 10. IBM Engineering Workflow Management is most commonly compared to GitLab: IBM Engineering Workflow Management vs GitLab. IBM Engineering Workflow Management is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 17% of all views.
Buyer's Guide
IBM Engineering Workflow Management
March 2026
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IBM Engineering Workflow Management mindshare

Product category:
Enterprise Agile Planning Tools
As of March 2026, the mindshare of IBM Engineering Workflow Management in the Enterprise Agile Planning Tools category stands at 2.1%, up from 1.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
IBM Engineering Workflow Management2.1%
Microsoft Azure DevOps37.4%
GitLab31.5%
Other29.0%
Enterprise Agile Planning Tools

PeerResearch reports based on IBM Engineering Workflow Management reviews

TypeTitleDate
CategoryEnterprise Agile Planning ToolsMar 28, 2026Download
ProductReviews, tips, and advice from real usersMar 28, 2026Download
ComparisonIBM Engineering Workflow Management vs Microsoft Azure DevOpsMar 28, 2026Download
ComparisonIBM Engineering Workflow Management vs GitLabMar 28, 2026Download
ComparisonIBM Engineering Workflow Management vs ServiceNow Strategic Portfolio ManagementMar 28, 2026Download
Suggested products
TitleRatingMindshareRecommending
GitLab4.231.5%97%91 interviewsAdd to research
Microsoft Azure DevOps4.137.4%95%137 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

IBM Engineering Workflow Management's most valuable features include effective backlog and task management, robust traceability, and integration capabilities. Customizable reports and dashboards enhance management visibility and compliance. Agile templates and resource-oriented planning aid teams in maintaining methodology consistency. Seamless change management integration supports various development processes. Traceability connects requirements to test cases and change requests, essential for linking features and testing outcomes. Flexibility in workflow management and collaboration tools further strengthen its utility.
  • "Overall, Workflow allows us to manage our stories, sprints, hydration and releases."
  • "There is a value in certain things like traceability, from high level requirements to low level requirements, to a test case, to a test plan, to a work item, to a change request, which is very essential to have for any OEM trying to not just create data, but also enable tracing."
  • "All of the features work together to provide a powerful holistic solution - from the dashboard all the way through to security."

Room for Improvement

IBM Engineering Workflow Management requires improvements in integration with SVN and customization of interface elements. The application's speed and search functionality need enhancement. Users find the project planning component lacking in features like portfolio management. The client interface is complex. Administrative tasks are challenging, and reliance on IBM for updates is significant. There is a steep learning curve, and UI improvements are necessary to compete with tools like Atlassian Jira. Pricing structure also needs attention.
  • "The scalability is not great, a lot of our reports just do not run because there's too much data."
  • "Unfortunately, the solution is very heavily vendor dependent."
  • "Some administrative tasks are difficult to perform. These could be simplified."

ROI

IBM Engineering Workflow Management accelerated project realization and improved productivity by 30%. Teams benefitted from efficient methodologies, with comprehensive tracking features simplifying engineering tasks. ROI is achievable over five years. Observational data highlighted significant efficiencies in scrum teams and provided insightful leadership progress. While exact calculations were not mentioned, the system greatly facilitated operational improvements.

Pricing

IBM Engineering Workflow Management's pricing and licensing are complex, often requiring expert consultation. While not inexpensive, users consider it cost-effective with a promising ROI. Various licensing models, including a token-based option, offer flexibility. Users report prices ranging from $115-$120 per token annually, with total costs reaching substantial figures due to added maintenance. Despite its higher cost compared to competitors, users appreciate the included standard support, viewing the investment as valuable for their enterprise needs.
  • "I've heard IBM Engineering Workflow Management is more expensive than other tools."
  • "It is not a free tool. We use a token-based licensing model, which is specific to IBM. The cost per token is around $115-$120."
  • "It's an expensive investment to make, so the decision should be driven on individual requirements."

Popular Use Cases

IBM Engineering Workflow Management is utilized primarily for executing Agile methodologies, including Scrum. Teams use it for project planning, resource engagement, and work distribution. It facilitates agile project management, development tracking, source control, and defect tracking. Users employ it to manage stories, tasks, and defects with end-to-end traceability. Data planning and sprint planning are supported, along with custom processes and requirements. The system handles complex GRC structures and is version-controlled.

Service and Support

IBM Engineering Workflow Management customer service is described as good but not excellent, with varied opinions about technical support. Some find it very good and valuable, while others rate it lower. Some rely on local vendors or internal teams for assistance. A specific forum used for support is considered adequate but lacks a large, active community. Formal support receives mixed ratings, with some users assigning a high score and others finding it average.

Deployment

Many users found IBM Engineering Workflow Management's initial setup straightforward, although some experienced challenges due to high complexity and a learning curve. Installing and configuring WebSphere, creating databases, and setting environment variables proved intricate. While standard process templates eased the start, transitioning to custom templates posed difficulties. Documentation provided necessary guidance, yet user adoption required training. Larger data sets caused performance issues, prompting feedback to IBM for resolution.

Scalability

IBM Engineering Workflow Management is highly scalable, suitable for both small and complex projects. Users find it scalable with various options, though some reporting performance issues exist. Organization admins successfully resolve occasional challenges. The system has limitations in containerization and reporting capability; however, a future version aims to enhance these areas. It's utilized by teams of varying sizes, with a user base ranging from 20 to over 5,000, across diverse roles.

Stability

IBM Engineering Workflow Management exhibits general stability, though some users report occasional performance issues and system slowdowns. They suggest stability may vary based on deployment architecture and customization, such as workflows and plugins. Monitoring tools like AppDynamics and Dynatrace are often used to maintain performance. Stability ratings range from moderate to high, with some experiencing server-related challenges. Despite these concerns, many users highlight its effective and stable nature.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our IBM Engineering Workflow Management Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise8
By reviewers
By visitors reading reviews
Company SizeCount
Small Business45
Midsize Enterprise28
Large Enterprise122
By visitors reading reviews

Top industries

By visitors reading reviews
Government
17%
Manufacturing Company
15%
Financial Services Firm
5%
Computer Software Company
5%
Comms Service Provider
5%
Healthcare Company
5%
Insurance Company
5%
Transportation Company
5%
University
4%
Performing Arts
4%
Real Estate/Law Firm
4%
Pharma/Biotech Company
4%
Recreational Facilities/Services Company
3%
Aerospace/Defense Firm
3%
Wholesaler/Distributor
2%
Construction Company
2%
Energy/Utilities Company
2%
Marketing Services Firm
2%
Educational Organization
2%
Retailer
2%
Legal Firm
1%
Logistics Company
1%
Non Profit
1%
Renewables & Environment Company
1%
Hospitality Company
1%
Wellness & Fitness Company
1%
Consumer Goods Company
1%
Museum Or Institution
1%
Non Tech Company
1%
Media Company
1%
Recruiting/Hr Firm
1%

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Learn more about IBM Engineering Workflow Management

IBM Engineering Workflow Management was previously known as IBM Rational Team Concert (IBM ALM), IBM RTC.

IBM Engineering Workflow Management customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT

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Product Categories

Product Categories
Enterprise Agile Planning Tools
Software Configuration Management

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IBM Engineering Workflow Management Reviews Summary
Author infoRatingReview Summary
Technical Lead at Microgenesis Techsoft Private limited5.0I've found IBM Engineering Workflow Management to be a flexible, user-friendly solution with strong task and change management features, though its pricing could improve. Setup was easy, and technical support has been reliable throughout my experience.
Sr. Project Scheduler at a government with 10,001+ employees3.5I use IBM Engineering Workflow Management for agile development of stories and test cases, valuing its traceability and reporting features which enhance scrum efficiency and leadership insight. However, improved metrics graphics and SharePoint connectivity would be beneficial.
Manager, Digital Engineering at Harman International3.5I find IBM Engineering Workflow Management's most valuable features to be traceability and reporting, although its UI needs improvement compared to competitors like Jira. It's complex, requiring substantial training, but once understood, it's highly effective for managing intricate processes.
ALM tools engineer at a computer software company with 201-500 employees3.5I use IBM Engineering Workflow Management primarily as a task tracker, appreciating its customizable reports and management visibility. While it boosts productivity by 30%, slow performance and report loading on multi-project servers need improvement. We switched from Jira for better customization.
DevOps Tech Lead at a computer software company with 11-50 employees2.0I use IBM Engineering Workflow Management for source control, defect tracking, and project management. It was invaluable when starting software development in 2010 but has become less relevant as we shift to modern, cloud-based systems like GitHub.
Vice President Delivery - Enterprise Solutions and Infrastructure Services at a financial services firm with 10,001+ employees2.0I use Workflow for agile project management and find it good for stories and sprints. However, I'm frustrated by its lack of customization, and reports are often slow and don't scale well. I rate it 4/10.
Manager, Digital Engineering at Harman International3.5I appreciate this solution's robust traceability and reporting, crucial for regulated industries. But it's heavily vendor-dependent, not intuitive, and its multiple tools on one platform can be inefficient. Better, nimbler options exist.
Quality Assurance at Varroc Lighting System3.0I find this solution good for project planning and work distribution, offering stability and scalability. However, resource management features, like contributor lists and clear availability dashboards, need significant improvement, and it's quite expensive, requiring careful consideration before investment.