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CTO at a financial services firm with 5,001-10,000 employees
Real User
Top 10
Good support, straightforward to deploy, and good storage performance

What is our primary use case?

We use this product as our SAN solution. It hosts non-critical applications and related data.

How has it helped my organization?

This product has improved the speed of our on-premises storage. The IO is now very fast.

What is most valuable?

The performance is very good.

What needs improvement?

We cannot use this storage for critical applications and data.

For how long have I used the solution?

We have been using HPE Primera for several months.

What do I think about the stability of the solution?

The warranty guarantees 100% stability.

What do I think about the scalability of the solution?

We have space for perhaps 15 administrators, who manage between 600 and 800 end-users.

How are customer service and technical support?

The HPE…

What is our primary use case?

We use this product as our SAN solution. It hosts non-critical applications and related data.

How has it helped my organization?

This product has improved the speed of our on-premises storage. The IO is now very fast.

What is most valuable?

The performance is very good.

What needs improvement?

We cannot use this storage for critical applications and data.

For how long have I used the solution?

We have been using HPE Primera for several months.

What do I think about the stability of the solution?

The warranty guarantees 100% stability.

What do I think about the scalability of the solution?

We have space for perhaps 15 administrators, who manage between 600 and 800 end-users.

How are customer service and technical support?

The HPE GreenLake support is great.

Which solution did I use previously and why did I switch?

We only use HPE products.

How was the initial setup?

The initial setup was straightforward.

The deployment process was easy and it took between three and four months to complete.

What about the implementation team?

We implemented this product in-house.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are billed on a yearly basis and the cost of GreenLake service is included. I don't mind these fees because the service is good.

What other advice do I have?

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Account Manager at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
High performance, excellent scalability, and responsive technical support

What is our primary use case?

One of our customers is using a Telco system and they are using Primera for storage. There are customers who ask for cloud infrastructure which they are providing.

What is most valuable?

The performance of the solution is good.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable and the performance is good.

What do I think about the scalability of the solution?

HPE Primera is highly scalable. We have one customer for this solution.

How are customer service and technical support?

HPE Primera's technical support has been responsive.

How was the initial setup?

HPE does the installation for us and it took…

What is our primary use case?

One of our customers is using a Telco system and they are using Primera for storage. There are customers who ask for cloud infrastructure which they are providing.

What is most valuable?

The performance of the solution is good.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable and the performance is good.

What do I think about the scalability of the solution?

HPE Primera is highly scalable.

We have one customer for this solution.

How are customer service and technical support?

HPE Primera's technical support has been responsive.

How was the initial setup?

HPE does the installation for us and it took approximately two hours.

What about the implementation team?

We used HPE to do the full implementation of the solution. 

We have two engineers for the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is only a one-time license purchase needed and no additional costs.

If HP could reduce the training cost, then that would be advantageous to the seller.

What other advice do I have?

I would recommend this solution to others. It is a tier zero solution with high performance.

I rate HPE Primera a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
Real User
All-flash system that gives amazing data access speed
Pros and Cons
  • "The most valuable feature is an all-flash system, which means the data access speed is amazing while the latency is almost nothing, and it can deliver IOPS up to 16,000."
  • "There are certain features that require engineering-level access, which should be accessible to storage admins as well."

What is our primary use case?

My primary use of Primera is as a storage solution for a huge conglomerate with multiple critical businesses including banks, airlines, and retail chains.

What is most valuable?

The most valuable feature is an all-flash system, which means the data access speed is amazing while the latency is almost nothing, and it can deliver IOPS up to 16,000.

What needs improvement?

An area for improvement is how the product gets integrated with the technical support and how cases are raised. There are also certain features that require engineering-level access, which should be accessible to storage admins as well. In the next release, I'd like to see support for external KMS (key management system) because some organizations want encryption based on their encryption appliances or methodology.

What do I think about the stability of the solution?

Primera is quite stable.

How are customer service and support?

The technical support is very good and very effective in resolving any problems.

How was the initial setup?

The initial setup was quite straightforward - everything went very smoothly, it took a few hours, and I didn't face a single issue with implementation.

What about the implementation team?

Our implementation was done by HPE consultants.

What other advice do I have?

I would give this solution a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rohit  Udalagama
CEO at Lanka Communication Services (Pvt) Ltd.
Real User
Good support, low maintenance, but performance could improve
Pros and Cons
  • "When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution."
  • "The solution has good performance but it could improve further."

What is our primary use case?

HPE Primera is used to expand our VMware Cloud Service.

What is most valuable?

When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution.

What needs improvement?

The solution has good performance but it could improve further.

When we compare HPE Primera to Huawei, Huawei is a better solution. However, here in Sri Lanka, the support is not that good for Huawei.

For how long have I used the solution?

I have been using HPE Primera for one and a half years.

What do I think about the stability of the solution?

HPE Primera has been stable in our usage. It has been working for almost two years without any problems.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The support of HPE Primera is good.

What's my experience with pricing, setup cost, and licensing?

HPE Primera service is cost-effective.

Which other solutions did I evaluate?

During our evaluation of solutions, such as Huawei, we found most of the equipment is the same. We chose HPE Primera because it was priced well.

What other advice do I have?

I rate HPE Primera a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Ehab Hosni
HPE Team Leader for Servers & Storage at a tech services company with 51-200 employees
Reseller
Top 20
High availability and integrates well

What is our primary use case?

HPE Primera is being used for server virtualization and critical applications. We have customers in Egypt and they use it for a billing system and an infrastructure database system.

What is most valuable?

HPE Primera has good integration. All the users are using HP servers and some systems, such as Synergy, which integrate well into the solution.

What needs improvement?

The solution could prove the reporting.

For how long have I used the solution?

I have been using HPE Primera for approximately nine years.

What do I think about the stability of the solution?

HPE Primera has high availability and is stable.

What do I think about the scalability of the solution?

The solution is scalable.

What's my experience with pricing, setup

What is our primary use case?

HPE Primera is being used for server virtualization and critical applications. We have customers in Egypt and they use it for a billing system and an infrastructure database system.

What is most valuable?

HPE Primera has good integration. All the users are using HP servers and some systems, such as Synergy, which integrate well into the solution.

What needs improvement?

The solution could prove the reporting.

For how long have I used the solution?

I have been using HPE Primera for approximately nine years.

What do I think about the stability of the solution?

HPE Primera has high availability and is stable.

What do I think about the scalability of the solution?

The solution is scalable.

What's my experience with pricing, setup cost, and licensing?

The price of HPE Primera could improve, it is expensive.

What other advice do I have?

HPE Primera is useful for banking systems.

I rate HPE Primera a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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KeremYigit
Key Account Manager at BTS Group
Reseller
Top 20
We deployed it at a large public university, and they're happy with it

What is our primary use case?

We sold Primera to a public university, and they're happy with it. They have been using it for about four months with no significant problems. 

For how long have I used the solution?

I've used Primera in the past 12 months.

What do I think about the stability of the solution?

Primera is stable.

What do I think about the scalability of the solution?

Primera is scalable. 

How are customer service and support?

We haven't had any problems with HPE support.

What's my experience with pricing, setup cost, and licensing?

Price is always important in Turkey, so HPE could lower the price to keep it competitive.

What other advice do I have?

I rate Primera eight out of 10. It's not as competitive as other solutions in this market. 

What is our primary use case?

We sold Primera to a public university, and they're happy with it. They have been using it for about four months with no significant problems. 

For how long have I used the solution?

I've used Primera in the past 12 months.

What do I think about the stability of the solution?

Primera is stable.

What do I think about the scalability of the solution?

Primera is scalable. 

How are customer service and support?

We haven't had any problems with HPE support.

What's my experience with pricing, setup cost, and licensing?

Price is always important in Turkey, so HPE could lower the price to keep it competitive.

What other advice do I have?

I rate Primera eight out of 10. It's not as competitive as other solutions in this market. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Blagovest Blagoev
Chief IT expert at a financial services firm with 501-1,000 employees
Real User
Top 20
An enterprise storage solution that could take some tips from Pure Storage

For how long have I used the solution?

I have been using this solution for a few weeks — we're in the testing phase. 

Which solution did I use previously and why did I switch?

What's my experience with pricing, setup cost, and licensing?

I believe HPE Primera and Pure Storage are similar in price. 

Which other solutions did I evaluate?

We're also testing Pure Storage. They're almost the same, but Pure Storage is fancier, easier to use, and offers more features than HPE Primera. The embedded file server, the GUI, and the tracking and reporting features are better with Pure Storage.

What other advice do I have?

Overall, on a scale from one to ten, I would give HPE Primera a rating of seven. 

For how long have I used the solution?

I have been using this solution for a few weeks — we're in the testing phase. 

Which solution did I use previously and why did I switch?


What's my experience with pricing, setup cost, and licensing?

I believe HPE Primera and Pure Storage are similar in price. 

Which other solutions did I evaluate?

We're also testing Pure Storage. They're almost the same, but Pure Storage is fancier, easier to use, and offers more features than HPE Primera. The embedded file server, the GUI, and the tracking and reporting features are better with Pure Storage.

What other advice do I have?

Overall, on a scale from one to ten, I would give HPE Primera a rating of seven. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure Manager at a financial services firm with 201-500 employees
Real User
Scalable and stable solution

What needs improvement?

The cost of HPE Primera could be lower. 

For how long have I used the solution?

I have been using HPE Primera for some three months now. 

What do I think about the stability of the solution?

HPE Primera is stable. 

What do I think about the scalability of the solution?

HPE Primera is scalable.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

The initial setup was simple. It was easy to manage. 

What's my experience with pricing, setup cost, and licensing?

At the moment, I can't say much about the price except that it is reasonable. 

What needs improvement?

The cost of HPE Primera could be lower. 

For how long have I used the solution?

I have been using HPE Primera for some three months now. 

What do I think about the stability of the solution?

HPE Primera is stable. 

What do I think about the scalability of the solution?

HPE Primera is scalable.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

The initial setup was simple. It was easy to manage. 

What's my experience with pricing, setup cost, and licensing?

At the moment, I can't say much about the price except that it is reasonable. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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