Buyer's Guide
All-Flash Storage
May 2023
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Sr. Technology Architect at a pharma/biotech company with 10,001+ employees
Real User
Top 20
Its data management software has helped us run operations very quickly, saving us a lot of time
Pros and Cons
  • "Regarding features, SnapMirror is one we depend on right now. It helps us provide snapshots to the customers on request. There are many scenarios in which we might take snapshots in various daily use cases. We trigger the snapshots, which gives us a sense of security because we know we have this technology in place if something happens."
  • "NetApp should offer more training so everyone can learn about the products. Other vendors have a lot of training options. It would be great if NetApp would highlight how to use the features more so that every admin or person can gain more knowledge about this technology."

What is our primary use case?

We are using AFF for a few clients. It's a specific type of data we use for these arrays, not like a block kind of thing or regular data. A few clients have particular requirements about where we put all the data. We are primarily using FAS, and we have around four or five AFF boxes. We don't deal with AFF regularly. 

We're not currently using NetApp Cloud Backup, but we're planning on implementing it. I'm not sure because my architect is the one who manages the end-to-end services for NetApp. He makes all the decisions on the NetApp side whether we use AFF or FAS. AFF is a unified storage box, so we route certain data to AFF. 

How has it helped my organization?

AFF has simplified data management across SAN and NAS environments. As admins, we're always trying to reduce the complications on the technology end. We're looking at the product from a single perspective. It's more about how the team engages with it. If one person on a 10-person team isn't comfortable with the features, then that's where we have to improve our understanding and where the vendor can help us. With AFF, we haven't had this issue. The whole team is thrilled to work on the product.

NetApp's ONTAP data management software has also made tasks simpler for us. There's no question about that. It has helped us run operations very quickly, saving us a lot of time. Before ONTAP, we used to spend a long time doing regular operations, but with the latest version of the tool, our day-to-day operations are much quicker and easier.

If you asked me to rate AFF's effect on the flexibility of SAP and Oracle workloads, I would give it a seven out of 10. AFF is what we are using right now, but the team isn't fully utilizing it because our architect team is managing everything. We haven't had enough time to look into that. We were interested in that. It is easier to understand and manage. There isn't a need to dig into that. However, I'm on the backend side of things, and we are still looking for some relevant documents that can help us understand this aspect better.

What is most valuable?

AFF is user-friendly. A person who has no experience with NetApp can handle it comfortably. Regarding features, SnapMirror is one we depend on right now. It helps us provide snapshots to the customers on request. There are many scenarios in which we might take snapshots in various daily use cases. We trigger the snapshots, which gives us a sense of security because we know we have this technology in place if something happens.

What needs improvement?

NetApp should offer more training so everyone can learn about the products. Other vendors have a lot of training options. It would be great if NetApp would highlight how to use the features more so that every admin or person can gain more knowledge about this technology. 

For example, my team is unaware of any product unless my architect tells us about it. Then the team starts digging. It would be helpful if they made all the documentation and training readily accessible to everyone on their portal.

For how long have I used the solution?

We've been using NetApp since I joined the company six years back.

What do I think about the stability of the solution?

Stability-wise, AFF is fantastic. We haven't seen many complications, and before there is a possible outage, NetApp reaches out to us and lets us know what's going on. 

What do I think about the scalability of the solution?

NetApp products in general are highly scalable. For scalability, I would rate AFF nine out of 10.

How are customer service and support?

NetApp provides excellent support. We get valid and crucial advice from NetApp every time we interact with them weekly or monthly. I would rate their support nine out of 10 because I work with various products from multiple vendors. Compared to other vendors, I feel more comfortable reaching out to the NetApp team. 

For example, I tried to reach the NetApp support team for one of the issues over the weekend. My call got disconnected due to a network glitch, and immediately I got an email in my inbox as well as a call back from NetApp on my given number. That's how NetApp reaches its customers.

How would you rate customer service and support?

Positive

How was the initial setup?

I do remote support, so I'm not working on the data center side. We have an on-site team that could better describe the installation and deployment. However, my impression is that deploying AFF is straightforward. 

The architect is the main person working with the NetApp products, and he does a deep dive before touching any product. Our team has minimal exposure to NetApp because our work involves a mix of vendors. We have people working on the NetApp side but not regularly. The architect spends a lot of time on NetApp in his day-to-day activities, and he makes the changes. He takes and gives recommendations about which product to use, whereas we provide remote support from a different region altogether. The implementation, changes, configuration, and decision-making are all done from the headquarters.

And once it is implemented, the remote team logs in and does the navigation part. We check the array and identify any problems. If we find anything, we immediately reach out to the architect. He's the one who engages with NetApp and relays information to the remote team. That's how we learn as an organization. We spend time on the products to gain knowledge and experience with vendors.

What was our ROI?

It's hard for me to speak to return on investment. We have a different team responsible for that. I support the technical side. A separate team procures new arrays. 

What's my experience with pricing, setup cost, and licensing?

In addition to simplifying the management across a mix of solutions, AFF simplifies the cost. That was one of the main reasons we purchased AFF.

Which other solutions did I evaluate?

We are using two other vendor products as well. One is from Dell EMC, and the other is HP. I say the best competitor would be EMC. We get the same level of support from EMC as NetApp. But it's hard to compare the two. Each vendor has its own way of providing the service. AFF doesn't work the same way the other vendor's product does. They both are unique and work based on their own design. However, the navigation makes a lot of difference for the end-users, like admins.

It depends on if you prefer working with the CLI or the GUI. I'm more comfortable on the CLI in admin roles, but I like the GUI over the CLI if I compare the same thing with the other product. Each product meets the needs of the use case in its own way, but the navigation style is different. Depending on your preference, you might feel more comfortable with NetApp or other products.

What other advice do I have?

I'd rate NetApp AFF nine out of 10. To customers who are considering AFF, I would say they can go for it without hesitation. If it's a choice between AFF, FAS, or something else, customers can choose NetApp AFF without a second thought. We are happy with NetApp. Out of all the solutions we've looked at, AFF is the best fit for our business requirements so far.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Sales Engineer at a tech vendor with 5,001-10,000 employees
Real User
Top 20
It has a very strong NAS that can support a lot of big, heavy environments
Pros and Cons
  • "It provides a big benefit when upgrading a new VMware environment. For example, in a big environment with 10 to 30 ESXs, you can take everything and put that into PowerStore. So, it is cost-effective, which is very important and has been massive for us. You reduce almost 80% from the hardware and work directly from PowerStore. Building hardware, especially in a big VMware environment, is a big issue for my organization."
  • "The storage could be improved. I would like a feature for how to best secure an appliance and the storage since we are connecting the container to the public cloud. I would like them to develop another level of security, making it more secure than from what they have now."

What is our primary use case?

I use it to solve a problem for a customer when he has a big VMware ESX environment with virtualization. You can solve a big problem with money or a lot of hardware since you can take the virtualization from PowerStore. Inside PowerStore, on the operating system level, you can use virtualization with VMware ESX or something like it. So, you don't need any hardware.

My company does backups and security. We use a lot of OEMs. We use Dell because they have the strongest product, especially in Israel.

Hybrid environments are very important for our disaster recovery issues. By default, we have 50% to the public cloud, with either Azure or AWS, and 50% on-prem. If it is on-prem, then it is a PowerStore. In Israel, 90% is deployed on-premises.

PowerStore is used in Israeli universities since they have big environments with a lot of vendors. They take all the versions from the 500 to the 3000. It is also used in IT companies with 1,000 or 2,000 employees that have a lot of traffic with heavy loads. There are a lot of people in Israel who love to work with Dell.

How has it helped my organization?

It provides a big benefit when upgrading a new VMware environment. For example, in a big environment with 10 to 30 ESXs, you can take everything and put that into PowerStore. So, it is cost-effective, which is very important and has been massive for us. You reduce almost 80% from the hardware and work directly from PowerStore. Building hardware, especially in a big VMware environment, is a big issue for my organization.

It brings us a lot of security, creating security between the containers. Then, we can separate an environment for security. You have IDS, IPS, the firewall, etc., but if you take the environment that you built on the containers then it creates a different security.

I use the security between the rack server and PowerStore. Or, we use a connection with the fiber channel. It also separates the network from the SAN storage. This is the most important security when you are connecting storage to PowerStore for any environment.

What is most valuable?

  1. The level of virtualization is a big feature. This is the most important thing in PowerStore. 
  2. PowerStore has a very good replication tool. 
  3. It has a good NAS environment. It has a very strong NAS that can support a lot of big, heavy environments. 
  4. The container and its ability to connect directly to the cloud. We can use a lot of workloads and get all the workloads that we need. For example, we can get VMware directly from PowerStore and move it to the Cloud or any other containers. This is an added value of PowerStore. If you want to solve a workload problem, this is the best way.

Once you build an environment based on a container, it is a big benefit because you can take the workloads from the cloud directly to on-premises and vice versa. It is a big benefit, especially in an environment based on VMware, a virtualization environment, and heavy storage.

OpenManage Console is the best tool that Dell has. It is a great thing. We use it to configure the networking. It helps you realize what you need to discover. It is a little bit heavy. However, after that, it is a very user-friendly tool. It can connect to any vendor, switch, storage, etc. I would rate OpenManage Console as nine out of 10.

What needs improvement?

On downtime, it is okay. I would rate it as seven or eight out of 10. There are a few things that Dell has to change, fix, or upgrade. 

The storage could be improved. I would like a feature for how to best secure an appliance and the storage since we are connecting the container to the public cloud. I would like them to develop another level of security, making it more secure than from what they have now. 

For how long have I used the solution?

I have been using it for a year to a year and a half.

What do I think about the stability of the solution?

I would rate stability as 10 out of 10.

What do I think about the scalability of the solution?

It is very scalable.

When you are trying to scale in or out with a system, you can see the return on investment.

How are customer service and support?

In general, Dell technical support is very professional. They have a good SLA. We have had a few cases that I personally use them to support, and they are great, especially the on-call. They are very professional and have very fast reactions. I would rate them as eight or nine out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Unity and VNX, and Unity especially belongs in the past.

How was the initial setup?

The initial deployment was very straightforward.

If you need to install the system and upgrade the existing environment, that can take around half a day. If you don't need to install it, then it can take around an hour or two.

Be very professional when designing the system and ensure your environment fits with the PowerStore.

What about the implementation team?

Two people can do the entire deployment project in Israel. You take the storage, place it on the rack, and start to install it to make the volumes, view, and networking. In the most bigger, complicated cases, it takes around two or three people.

What was our ROI?

If you use PowerStore as a virtualization environment and don't buy a rack server, then the solution is very cheap since you no longer need to buy the hardware or server for the ESX.

What's my experience with pricing, setup cost, and licensing?

The big pricing issue is with capacity:

  • If we use the 500 or 1000, the licensing and pricing are reasonable. PowerStore can compete with any vendor and the price isn't that expensive. 
  • It is very expensive though when you get to this point of using the 3000 with a client. They will start to think about using another vendor. There are a lot of solutions similar to PowerStore in regards to networking capacity and their prices are very cheap compared to PowerStore. 

Which other solutions did I evaluate?

Dell has very good rack servers that are all on PowerStore, e.g., R640 and R740. These are the best servers that we have with our virtualization environment. This is the best hardware that you can use today. When it comes to servers and storage, there are a lot of vendors. NetApp is also a very good vendor in the world of storage, but there are some added values with PowerStore that I can't see on other vendors, such as the virtualization where you can take all your ESXs and put them inside PowerStore. I don't see this with other vendors.

What other advice do I have?

It is a very good tool for networking, storage, and working with the rack server. I would recommend this solution to other people. They should just take it.

I would rate it as an eight out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Alfadel Alharthy - PeerSpot reviewer
Infrastructure Services Manager at NAMA
Real User
Top 10
Effective provisioning, helpful support, and reliable
Pros and Cons
  • "The most valuable features of Pure Storage FlashArray are the management view of the solutions, ease of provision, and deprovision, it is fantastic."
  • "I would like a feature to integrate with external or cloud solutions. For example, if I want to use this storage for a backup from the cloud, I want to have integration with the cloud vendors, such as Microsoft, Oracles, or Amazon. It could be available as an API to allow seamless integration. Additionally, the solution could improve by having native integration with a cloud provider, such as VMware or Microsoft, this would reduce the need to use third-party solutions to complete the task."

What is our primary use case?

We use Pure Storage FlashArray because of the increased demand for high IOPs for some of our internal applications that were required to read and write in faster sway. 

How has it helped my organization?

This solution helped our organization a lot to increase the performance of reading and writing in the storage itself.

Our business is in the utility functionality where we are creating and maintaining IT service for our utility sector. We are an electricity and water company where we are consuming a large number of bandwidth regarding the bill cyclings, read and write from the meters in the fields. All of this data is stored in the same storage. Pure Storage FlashArray has helped us to improve the reporting and the billing cycle.

What is most valuable?

The most valuable features of Pure Storage FlashArray are the management view of the solutions, ease of provision, and deprovision, it is fantastic.

What needs improvement?

I would like a feature to integrate with external or cloud solutions. For example, if I want to use this storage for a backup from the cloud, I want to have integration with the cloud vendors, such as Microsoft, Oracles, or Amazon. It could be available as an API to allow seamless integration. Additionally, the solution could improve by having native integration with a cloud provider, such as VMware or Microsoft, this would reduce the need to use third-party solutions to complete the task.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately three years.

What do I think about the stability of the solution?

I have found Pure Storage FlashArray to be stable.

What do I think about the scalability of the solution?

Pure Storage FlashArray is scalable. However, I think we are reaching the maximum for the current version of the storage. We are looking for the advanced version, which is the X2 model.

We are a large company and the total number of end-users that are using the solution is approximately 3,000.

We are using Pure Storage FlashArray extensively in our organization. We use it for everything, such as binaries and databases. We plan to increase usage in the future.

How are customer service and support?

When we set up the solution we did not require a lot of support from the teams. The good thing about the support is they can access and upgrade the framework and all other aspects. However, the account managers from Pure Storage are not communicating very well with us. We want to talk to them about what features should be used, use cases, best practices, and other technical discussions. Additionally, we would like to know about the new features, the introduction of new technology in the storage itself. 

It would be nice if they could communicate this information to us.

The support is very good. They always call us for technical upgrades and firmware. If we have any issues they log in and we open a session for them, and they help us. The only issue is the time zone difference between our time zone and their time zone.

I would rate the support from Pure Storage FlashArray a five out of five.

How was the initial setup?

Pure Storage FlashArray was straightforward and easy to set up. The full process took approximately two weeks.

I rate the initial setup of Pure Storage FlashArray a four out of five.

What about the implementation team?

We used a combination of implementation assistance. There was a remote team from Pure Storage and a local team from a general local partner that helped us.

There were three people who did the handling of the deployment. The management of the solution is completed by only one of our teams, only they can handle everything in the installation. There are engineers and architects that are part of the team.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can be a bit expensive. There is an additional fee for support.

Which other solutions did I evaluate?

We were looking for a FlashArray solution, and at that time we compared the other products in the market. I found that Pure Storage, is a company that focuses only on storage and they are very specialized in this area. I tested the solution, we did a BOC for six months. After we did all the tests for all the scenarios for six months, we were very happy to move to the Pure Storage FlashArray.

We evaluated HP, EMC, and Oracle solutions.

The feature that impressed us with Pure Storage FlashArray was its ease of use and simplicity.

What other advice do I have?

I would recommend this solution to others. It is very simple to use. Many people are looking for a solution from an engineering perspective, they want something very easy to use and that everybody can use it. They want a solution that does not require an expert engineer to operate it. A normal engineer can manage and handle it with ease. Reporting is very good in the storage it gives you an overview of everything, and it is very easy to provision, deprovision, especially when you have a cloud environment. It is easy to provision and deprovision when you have customers.

I rate Pure Storage FlashArray a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Regional Sales Manager at New horizon
Real User
Top 20
Highly expandable, plenty of features, and good support
Pros and Cons
  • "The most valuable features are the five chips architecture and the purpose-built NVMe hard disk drive. Additionally, the IOPS feature is good."
  • "The data compression and deduplication ratio of Huawei OceanStor Dorado is not as good as other solutions, such as EMC and Pure Storage. It is important when looking at capacity effectiveness."

What is our primary use case?

Huawei OceanStor Dorado is used for system backups.

What is most valuable?

The most valuable features are the five chips architecture and the purpose-built NVMe hard disk drive. Additionally, the IOPS feature is good.

What needs improvement?

The data compression and deduplication ratio of Huawei OceanStor Dorado is not as good as other solutions, such as EMC and Pure Storage. It is important when looking at capacity effectiveness.

The solution should be properly sized because if it is not there could be flexibility issues. The system should be sized properly and once it is delivered to the customer, they should ensure everything was done correctly.

When the US and China political issues come into play they have issues in qualifying the US applications with their new storage models. Many issues can arise. For example, customers might want to use Oracle hardware with their Huawei hardware to solve some of their use cases but the companies will not coordinate with each other. The political situation makes Huawei OceanStor Dorado not integrate well.

In an upcoming release, it would be a benefit to have better algorithms on data reduction, data compression, and data deduplication.

For how long have I used the solution?

I have been using Huawei OceanStor Dorado for approximately two years.

What do I think about the stability of the solution?

Huawei claims if you choose their enterprise controller, such as the 8000, when you have a cluster of eight controllers, up to seven controllers can be down, and you can still be in operation. However, with their feature Metro Cluster that can be achieved by having 70 kilometers across two-site, you can have seven, nine.

The solution is stable enough as long as you do not do mistakes during implementation.

What do I think about the scalability of the solution?

Huawei OceanStor Dorado has amazing scalability. As long as the specifications are correct in relation to the datasheets, there are no other storages that can provide a high level of scalability for scale-up and scale-out. 

It has the capacity of adding up to 16 or even 32 controllers. Both the EMC and IBM cannot add expansion boxes with their controllers but Huawei OceanStor Dorado has it in their architecture. You can have hard drives without adding the controllers.

How are customer service and support?

The technical support is good. They have has shifted the support to their Dubai region. They now have proper infrastructure. They're Egypt's support and all the support agents are good in communication. Previously Huawei was having communication issues. The engineers were in China and they were having issues, but they have become much more professionals and they are ready to do RCA without any additional cost.

IBM does root cause analysis and I have seen Huawei support do root cause analysis which is a plus point.

How was the initial setup?

In our implementation there are complications. I am not a technician but I have heard it requires eight hard drives to set up. For example, if customers are looking for NAS and SAN and want to have a small cluster of hard disk drives to enable both of these features. You can't do it because you need eight hard disk drives for a separate pool. For NAS, you will again need eight hard disk drives. You will need a total of 16 hard drives to make it a NAS and SAN storage system functional.

What's my experience with pricing, setup cost, and licensing?

Huawei has very good pricing. They have some promotions that can be taken advantage of at certain times of the year, such as the end of December. They are providing aggressive pricing. In the Pakistan market, they are ready to beat any vendor in Pakistan because they want to grab the market.

Which other solutions did I evaluate?

I have evaluated products from many vendors, such as IBM, HPE, EMC, and Pure Storage.

What other advice do I have?

I'm not sure exactly what features, attract customers, but Huawei is very popular in Pakistan. Huawei is taking share away from EMC and IBM and their hard disk drive, the NVMe, is not just a hard drive, but they have engineered it for the solution.

Some customers who don't like Huawei, say they're not coming up with Intel processors but only coming out with Kunpeng. This is not a negative point but some competition tries to create negativity for Huawei products.

All these storage solutions are only commodity hardware. Everybody is focusing on the cost per terabyte. A CTO should look at the capacity, cost per terabyte, SLA offered, and type of IT equipment offered. The performance key milestones, such as IOPS, the bandwidth of the storage, and which product is providing minimal latency. If these are the milestones a CTO wants to achieve. I think Huawei is one of the best products that can achieve all of these aspects other than pricing. I would recommend organizations to consider Huawei OceanStor Dorado.

I rate Huawei OceanStor Dorado a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
FarrukhSyed - PeerSpot reviewer
Head of Infrastructure at a financial services firm with 51-200 employees
Real User
Top 10
It's a high-performing solution with strong architecture
Pros and Cons
  • "The biggest benefit of the Hitachi platform is 100 percent storage uptime. It's also highly cost-effective."
  • "We've only faced some minor issues. For example, the documentation of some features isn't as detailed as we would like."

What is our primary use case?

I work for one of the largest commercial banks in Pakistan. We deploy Hitachi Virtual Storage in our primary data center and our remote disaster recovery site. 
It is used for all banking applications like credit and debit card transactions, reconciliation, general ledger, etc. 

The bank has thousands of users accessing more than 2,000 branches across the country. Everyone who accesses our core banking applications and online banking indirectly uses the Hitachi storage platform in our data center. 

How has it helped my organization?

The biggest benefit of the Hitachi platform is the 100 percent storage uptime. It's also highly cost-effective. 

What is most valuable?

Hitachi is far superior to other storage platforms I've used. The architecture is strong. The management software is more powerful and easier to use. The Hitachi platform performs well. IOPS is a commercial operation's main concern. Hitachi has good IOPS numbers. 

IOPS, latency, and availability are the essential metrics for a commercial bank with thousands of branches. We don't worry about our banking applications because Hitachi passes all the tests for performance and availability.

What needs improvement?

We've only faced some minor issues. For example, the documentation of some features isn't as detailed as we would like. 

For how long have I used the solution?

I started using Hitachi in 2014. 

What do I think about the stability of the solution?

The Hitachi platform is highly stable. We've experienced minimal hardware or software failures. They promise 99.999 percent uptime, and the platform has lived up to that claim. It's essential because a commercial bank needs to operate 24/7. Downtime is unacceptable for a commercial organization. The hardware is robust, and the backend software is stable. 

What do I think about the scalability of the solution?

It's easy to upgrade and expand the Hitachi platform. 

How are customer service and support?

I rate Hitachi support nine out of 10. Hitachi has local support teams that are available 24/7. They are all highly qualified and responsive. They understand the solution they provide, and it shows.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have been in this business for more than 20 years. Before Hitachi, I worked with storage solutions by various brands, including NetApp, EMC, and IBM. The competing solutions are also good, but they may not be suitable for all use cases. 

How was the initial setup?

Deploying the Hitachi platform is simple. I have extensive experience deploying storage, so it is no big deal for me. Most storage brands have similar features.

What about the implementation team?

We worked with a local partner called Synergy Computers. They have an excellent technical team, and we've worked with them on other projects besides Hitachi. 

What was our ROI?

We've gotten our money's worth from the Hitachi platform. It was supposed to be upgraded after three or four years, and we've been using it for nearly seven without any problems.

What's my experience with pricing, setup cost, and licensing?

I am not involved in purchasing, but my impression is that the Hitachi Virtual Storage Platform is cost-effective. 

What other advice do I have?

I rate Hitachi Virtual Storage Platform a nine out of ten. I highly recommend Hitachi to anyone looking for this kind of storage. If you've worked with any other storage vendors, you will see the difference in performance and technical specifications. The management platform is user-friendly, and the architecture is advanced. 

Hitachi is always improving by adding the latest technologies like artificial intelligence. Their technology is far superior to that of competing solutions. Hitachi's research team is doing an excellent job. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
All-Flash Storage
May 2023
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