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Darktrace Reviews

Vendor: Darktrace
4.1 out of 5
Badge Ranked 1
1,978 followers
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Featured Darktrace reviews

Darktrace mindshare

As of June 2025, the mindshare of Darktrace in the Extended Detection and Response (XDR) category stands at 9.2%, down from 9.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Extended Detection and Response (XDR)

PeerResearch reports based on Darktrace reviews

TypeTitleDate
CategoryExtended Detection and Response (XDR)Jun 2, 2025Download
ProductReviews, tips, and advice from real usersJun 2, 2025Download
ComparisonDarktrace vs CrowdStrike FalconJun 2, 2025Download
ComparisonDarktrace vs SentinelOne Singularity CompleteJun 2, 2025Download
ComparisonDarktrace vs Microsoft Defender XDRJun 2, 2025Download
Suggested products
TitleRatingMindshareRecommending
Cloudflare4.3N/A95%75 interviewsAdd to research
CrowdStrike Falcon4.314.7%96%132 interviewsAdd to research
 
 
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ROI

Pricing

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Service and Support

Deployment

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Comms Service Provider
7%
University
5%
Educational Organization
5%
Healthcare Company
5%
Retailer
4%
Construction Company
4%
Non Profit
3%
Insurance Company
3%
Legal Firm
3%
Real Estate/Law Firm
3%
Energy/Utilities Company
2%
Hospitality Company
2%
Media Company
2%
Performing Arts
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Aerospace/Defense Firm
1%

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Darktrace reviews

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Malebo Lethoba Group - PeerSpot user
Security Analyst at a healthcare company with 10,001+ employees
Verified user of Darktrace
May 13, 2025
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup

Pros

"The technical support from Darktrace is very good, including support from their resellers."

Cons

"In a shared environment, it doesn't work, and there are still some integration issues."
Peter-Murphy - PeerSpot user
Head of Technology Operations at Pobl Group
Verified user of Darktrace
Dec 30, 2024
Enables proactive threat detection and immediate response through AI monitoring

Pros

"The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. "

Cons

"The one downside is the pricing, which is quite high."
Find out what your peers are saying about Darktrace. Updated May 2025
853,868 professionals have used our research since 2012.
Waleed Omar - PeerSpot user
Information Security Specialist at Arab Open University
Verified user of Darktrace
May 21, 2025
Provides effective email protection but support could improve

Pros

"The most beneficial feature in Darktrace is identifying phishing emails with the help of the AI engine and machine learning."

Cons

"I feel that Darktrace could be improved, particularly in the support aspect which is currently very poor. We need to chase Darktrace instead of them being proactive with us."
CM
Group Cybersecurity Administrator at Tharisa
Verified user of Darktrace
Apr 15, 2025
Autonomous mode effectively responds to anomalies and mitigates data exfiltration risks

Pros

"The autonomous mode, which is the Antigena AI response, is particularly valuable."

Cons

"The pricing is costly in USD, and they charge based on device counts."
MA
Network & Security Section Head/Digital Transformation at City Edge
Verified user of Darktrace
Dec 3, 2024
Gain comprehensive network visibility with detailed packet capture

Pros

"Darktrace is valuable since it offers full packet capture and detailed metadata."

Cons

"The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management."
MP
CISO at Interplex Electronics Malaysia Sdn. Bhd.
Verified user of Darktrace
Aug 4, 2024
Detection models keep changing based on emerging threats and good for medium-sized companies

Pros

"The autonomous response is also highly designed in Darktrace. "

Cons

"Darktrace should have more automation and integrations with other security monitoring tools."
ZS
Systems Specialist/ Administrator at ALFA International Company Limited.
Verified user of Darktrace
Nov 8, 2024
AI-driven tools enhance security and reduces spam

Pros

"The most valuable features are the AI and advanced learning tools that distinguish it from other products."

Cons

"There are still some issues with the network capturing or blocking traffic even after implementing exceptions. It requires more learning in this area."
PeerSpot user
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
Verified user of Darktrace
Apr 24, 2025
Product version discussed: 6.2.3
AI-driven incident response streamlines threat management and saves time

Pros

"I would 100% recommend Darktrace."

Cons

"Updates keep coming, which is great, but I prefer a unified UI experience. The intelligence section and the incident view should be seamlessly connected in one view to avoid jumping between pages."
Hey, I use Darktrace here at Naivas Ltd. Want to hear about my experience?
Sammy Mukuna - PeerSpot user