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Darktrace vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
SentinelOne Singularity Cloud Security boosts efficiency by improving visibility, reducing costs, and decreasing time for threat detection and resolution.
Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
7.3
Prisma Cloud enhances security and efficiency, reducing risks and response times, offering significant value despite initial costs.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
After implementing SentinelOne, it takes about five to seven minutes.
The solution has provided improvement in productivity and the time spent on issues.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Reputation and data security are the two most important things to a financial institution.
We may have prevented a security breach with remediation of the findings.
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity Cloud Security's customer support is highly rated for responsiveness and effective issue resolution, ensuring smooth collaboration.
Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
7.1
Prisma Cloud support is praised for responsiveness, though some report slow responses and varying support quality across regions.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
When you begin to deal with production workloads, issues need to be resolved faster.
You do not even get a valid or contextual answer.
 

Scalability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security excels in scalability, smoothly integrating accounts and auto-scaling, despite separate account management challenges.
Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
7.8
Prisma Cloud scales well across environments, integrates seamlessly, and automates operations, though costs rise with increased licenses.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
I would rate the scalability of PingSafe 10 out of 10.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
It's very scalable and very easy to use.
It's scalable.
The scalability is also a 10 out of 10.
 

Stability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security is highly stable but experiences minor UI glitches and occasional agent-related issues.
Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
8.0
Prisma Cloud offers reliable performance and stability, effectively handling environments with rare interruptions and quickly resolved issues.
Singularity Cloud Workload Security is significantly more stable than our previous solution.
Singularity Cloud Workload Security is more stable than our previous solution.
No lag, no crashing, no downtime.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
I would rate it a ten out of ten for stability.
There were some instances when it was not as stable, particularly the Defender setup, where it did not work for three days, so my team had to escalate, and then it suddenly worked.
Prisma Cloud is a stable platform.
 

Room For Improvement

SentinelOne Singularity Cloud needs enhanced features, stability, better reporting, integration, and support for improved user experience and efficiency.
Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
Prisma Cloud needs improvements in documentation, UI, automation, integrations, pricing, and support, with challenges in compliance and cloud support.
If I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
From a developer's perspective, especially for organizations like banks developing their applications, ensuring API security before deploying them to the cloud is crucial.
Prisma Cloud is an excellent tool.
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
 

Setup Cost

SentinelOne Singularity Cloud offers competitive pricing and value, with flexibility and discounts available, though costly for large deployments.
Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
Prisma Cloud is expensive but valued for comprehensive security, flexible licensing, and potential cost savings in multi-cloud environments.
Covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours.
I believe the enterprise version costs around $55 per user per year.
There are some tools that are double the cost of Cloud Native Security.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
The cost was not on the higher side.
That's why a lot of our clients are shifting from cloud-native to Prisma Cloud: because of its effectiveness and because it is budget-friendly as well.
The solution is very expensive.
 

Valuable Features

SentinelOne Singularity Cloud's ease, AI detection, and seamless integration enhance IT efficiency, risk management, and forensic visibility.
Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
Prisma Cloud enhances security with dynamic identity creation, compliance management, and integration across AWS and CI/CD pipelines.
Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.
For example, we can set up an automation alert so that if a threat is detected on an endpoint, we can automatically take action on our Okta or AD environment, such as locking the account that was signed in or forcing a password reset.
This helps visualize potential attack paths and even suggests attack paths a malicious actor might take.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
CSPM can audit the current cloud configuration, identify misconfigurations, and assess risk.
It provides security across AWS, GCP, Azure, Oracle, and Alibaba.
Since the agent is already installed in the container, we can protect it directly from the application side.
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Cloud Security Posture Management (CSPM)
3rd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
114
Ranking in other categories
Vulnerability Management (5th), Cloud and Data Center Security (2nd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Compliance Management (1st)
Darktrace
Ranking in Cloud Security Posture Management (CSPM)
15th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (8th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (2nd)
Prisma Cloud by Palo Alto N...
Ranking in Cloud Security Posture Management (CSPM)
2nd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
2nd
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
111
Ranking in other categories
Web Application Firewall (WAF) (6th), Container Security (1st), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

As of September 2025, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of SentinelOne Singularity Cloud Security is 4.5%, up from 1.7% compared to the previous year. The mindshare of Darktrace is 1.1%, up from 0.4% compared to the previous year. The mindshare of Prisma Cloud by Palo Alto Networks is 14.5%, down from 20.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP) Market Share Distribution
ProductMarket Share (%)
Prisma Cloud by Palo Alto Networks14.5%
SentinelOne Singularity Cloud Security4.5%
Darktrace1.1%
Other79.9%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Mike Bulyk - PeerSpot reviewer
Custom correlation searches enhance threat detection efficiency
Singularity Cloud Security significantly reduced our organization's threat detection time by providing immediate data visibility. This allows our team to analyze telemetry in real-time, query it, and identify anomalies or potential threats using the Singularity platform. We can create rules that automatically trigger alerts based on this real-time data, enabling immediate response. This instant threat detection and response capability is a major improvement over our previous reliance on multiple tools with delayed data flows. Singularity Cloud Security eliminates those delays, saving valuable time in incident response scenarios. MTTR and MTTD are critical metrics for incident response processes. They measure the time it takes to fully address an incident, from initial detection to complete remediation. Minimizing these times is crucial to limit damage, as attackers can quickly exploit vulnerabilities and compromise additional systems. Rapid detection and response are essential to disrupt attackers and prevent further progression within the attack chain. Singularity Cloud helps reduce false positives by allowing engineers direct access to data. This access enables querying, validation, and the creation of correlation searches for improved data analysis. Instead of a black box approach, Singularity provides full visibility into the code and syntax used, increasing confidence in the results. Ultimately, Singularity offers greater control over correlation searches, detection rules, and response scenarios due to the enhanced engagement and control it provides. Singularity's ability to create custom correlation searches significantly reduces noise by avoiding reliance on generic, pre-built searches that often lead to false positives in diverse organizational environments. This targeted approach results in a high positive rate and efficacy, allowing for focused detection and response. By designing and running custom searches, Singularity minimizes the need to sift through irrelevant alerts, unlike systems using default rules that inundate analysts with noise. This translates to a very low noise-to-efficacy ratio, enabling efficient and accurate incident response. Singularity Cloud offers valuable data and capabilities extending beyond security, benefiting various business units. For example, it helped troubleshoot a newly introduced service with limited telemetry. My team created custom correlation searches to track specific event types, confirming the software's functionality. This success garnered positive feedback throughout the company, reaching even the CIO and CSR, as it enabled the business to showcase the software's effectiveness in a way that was previously impossible. SentinelOne improves our regulatory compliance by fulfilling the endpoint detection and response requirements of various frameworks. Many federal regulations require businesses to meet specific security standards, including those related to endpoint, identity, and cloud security. SentinelOne enables us to meet these requirements and assure potential partners that we have a robust security posture. This strengthens our partnerships and streamlines procurement processes, demonstrating how SentinelOne contributes to our compliance efforts. SentinelOne's evidence-based reporting, particularly the CNS reports, fosters trust due to the transparency of the data source and the ability to understand the underlying mechanisms. Knowing the search criteria, data types, and information gathering process, especially when customized for detection engineering, creates confidence in the product and the relationship with SentinelOne. This transparency and customization allow users to delve into the mechanics of the reporting, understand its functionality, and ultimately trust the evidence provided. AI is a crucial consideration for security strategies. While some view AI as a potential replacement for human analysts, others see it as a powerful tool to enhance their capabilities. The latter approach emphasizes AI's ability to accelerate incident response, improve threat detection, and provide valuable insights to analysts. This perspective suggests that AI should be used to augment human expertise, enabling analysts to make faster and more informed decisions, particularly in prioritizing threats and developing a sixth sense for identifying malicious activity. By integrating AI as an enabler, organizations can empower their security teams to become more efficient and effective, ultimately strengthening their overall security posture.
Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Harsh_Vardhan - PeerSpot reviewer
Provides visibility and control that our customers need
Different modules are valuable for different customers. We are leveraging CSPM. It is one of the best solutions for comprehensive visibility into cloud resource configurations and compliance. It has a lot of out-of-the-box policies, and the visibility that we are getting is impressive. The DSPM module is valuable. This is the latest one that Palo Alto procured from Dig Security. No competitor provides this functionality in a single pane of glass. The support for Linux and container security is also very good. That is the beauty of Prisma Cloud. However, in terms of Windows security, Prisma Cloud is lacking because currently, there is no runtime protection available. The UI is very good. We get all the things within a single UI. It is easy to use. A new user can easily understand it. It is very user-friendly.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise20
Large Enterprise58
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
I don't handle the price part, but it isn't more expensive than Palo Alto Prisma Cloud. It's not cheap, but it is wor...
What needs improvement with PingSafe?
There is scope for more application security posture management features. Additionally, the runtime protection needs ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet tr...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

PingSafe
No data available
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Information Not Available
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Darktrace vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.