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Darktrace vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
SentinelOne Singularity Cloud boosts efficiency and saves costs by automating tasks, reducing vulnerabilities, and improving security compliance.
Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
7.0
Prisma Cloud enhances security, saves time, improves compliance, and reduces costs, although exact financial benefits are hard to quantify.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
Security and Compliance Manager at Bidgely
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Partner at Quasys
Reputation and data security are the two most important things to a financial institution.
Works at a comms service provider with 1-10 employees
We may have prevented a security breach with remediation of the findings.
Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity Cloud Security's service is praised for support, insights, and staff, though response times and knowledge vary.
Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
7.0
Prisma Cloud's customer service is praised for expertise but criticized for inconsistent response times and regional support variations.
When we send an email, they respond quickly and proactively provide solutions.
Security and Compliance Manager at Bidgely
They took direct responsibility for the system and could solve queries quickly.
Senior DevOps Engineer at a tech services company with 501-1,000 employees
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at City Edge
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Technical Lead at a consultancy with 11-50 employees
Anywhere we raise a tech case, they revert back within an hour.
Cloud Security Engineer at a tech vendor with 201-500 employees
Support is not just good; it's excellent.
IT engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security is scalable, user-friendly, effective, and integrates well, though improvements in manual processes are needed.
Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
7.6
Prisma Cloud offers scalable solutions, efficiently managing deployments, despite occasional operational complexities and licensing influences on scalability perception.
I would rate it a 10 out of 10 for scalability.
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
CISO at a computer software company with 201-500 employees
I would rate the scalability of PingSafe 10 out of 10.
Sr DevOps Engineer at a media company with 51-200 employees
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at City Edge
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Scalability is a strong aspect; we have never experienced issues with it.
IT engineer at a tech vendor with 10,001+ employees
Scalability-wise, I rate the solution a nine out of ten.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
We haven't had any issues scaling the solution.
Senior Cloud Security Engineer at impelsys
 

Stability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security is stable with occasional minor UI glitches, seamlessly integrates with AWS, and is highly rated.
Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
8.0
Prisma Cloud is praised for high stability, though minor disruptions and data retrieval challenges occur in complex environments.
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
We contacted Cloud Native Security, and they addressed it in a day.
DevSecOps Engineer at a tech company with 1,001-5,000 employees
The only downtime we had was when switching from V1 to V2 but it was smooth.
Cloud Security Specialist at a insurance company with 10,001+ employees
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
I would rate it a ten out of ten for stability.
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
It provides excellent stability capabilities.
IT engineer at a tech vendor with 10,001+ employees
Most of the time, when the client requires data, it is not available.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
 

Room For Improvement

SentinelOne Singularity Cloud needs improvements in search, cost, integration, user experience, and security features to enhance usability.
Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
Prisma Cloud requires enhanced documentation, user interface, automation, integration features, pricing, support, updates, and improved access and monitoring.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
CISO at a computer software company with 201-500 employees
I would also like to see Cloud Native Security offer APIs that allow us to directly build dashboards within the platform.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Prisma Cloud is an excellent tool.
Technical Engineer at a tech services company with 1,001-5,000 employees
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
Cyber Security Architect at a comms service provider with 10,001+ employees
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
Technical Architect at a tech services company with 1,001-5,000 employees
 

Setup Cost

SentinelOne Singularity Cloud Security offers flexible, modular pricing, deemed fair and competitive, with discounts enhancing affordability and value.
Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
Prisma Cloud offers comprehensive features and robust security but presents challenges with its complex and potentially expensive licensing model.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
There are some tools that are double the cost of Cloud Native Security.
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
I recall Cloud Native Security charging a slightly higher premium previously.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
The cost was not on the higher side.
Technical Architect at a tech services company with 1,001-5,000 employees
If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud.
Cloud Security Delivery Associate Manager at Accenture
Prisma Cloud isn't cheap.
IT engineer at eSec Forte
 

Valuable Features

SentinelOne Singularity Cloud offers easy usability, automation, and integrations, enhancing security with real-time detection and response capabilities.
Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
Prisma Cloud enhances multi-cloud security with automated forensics, compliance monitoring, and integration in CI/CD pipelines for threat prevention.
This helps visualize potential attack paths and even suggests attack paths a malicious actor might take.
Security Engineer-DevSecOps at a computer software company with 51-200 employees
The infrastructure-as-code feature is helpful for discovering open ports in some of the modules.
DevSecOps Engineer at a tech company with 1,001-5,000 employees
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
Prisma Cloud excels by offering a comprehensive solution within a single dashboard. This unified approach addresses all our requirements, making it the most advantageous aspect of this tool.
IT engineer at a tech vendor with 10,001+ employees
There is a wide range of integrations, and the compatibility with various cloud providers is very useful.
Technical Director at Cascade Solutions
It provides a single pane of glass.
enterprise architect at a tech services company with 1-10 employees
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Cloud Security Posture Management (CSPM)
3rd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
114
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Compliance Management (2nd), AI Software Development (4th), AI Observability (3rd)
Darktrace
Ranking in Cloud Security Posture Management (CSPM)
12th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (3rd), AI Observability (6th)
Prisma Cloud by Palo Alto N...
Ranking in Cloud Security Posture Management (CSPM)
2nd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
113
Ranking in other categories
Web Application Firewall (WAF) (8th), Container Security (1st), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

As of December 2025, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of SentinelOne Singularity Cloud Security is 4.7%, up from 2.5% compared to the previous year. The mindshare of Darktrace is 1.3%, up from 0.8% compared to the previous year. The mindshare of Prisma Cloud by Palo Alto Networks is 13.2%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP) Market Share Distribution
ProductMarket Share (%)
Prisma Cloud by Palo Alto Networks13.2%
SentinelOne Singularity Cloud Security4.7%
Darktrace1.3%
Other80.8%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

SC
Information Security Engineer at DataVigilant Infotech
Enables us to prioritize and effectively address critical security issues
Evidence-based reporting helps us to prioritize and solve critical security issues. The new visualization feature demonstrates how an attacker can enter the system, highlighting the potential path that can be exploited and outlining all the steps the attacker could take. With that visibility, we can ensure the perimeter is strong and attackers cannot enter, thus reducing the risk. It has helped us prioritize issues. The visibility into how an attack could happen is valuable. For example, it highlights the system vulnerability and outlines where an attack could propagate. The visualization helps me to prioritize remediation, and if I don't know where to start, I can check to see the score that enables me to prioritize issues. I am using infrastructure-as-code scanning, and it's one of the useful features. In pre-production, it identifies embedded secrets and misconfigurations, including issues with Kubernetes or some privileged containers. This feature allows us to pass the audit and secure IaC code so that it isn't easily exploitable by attackers. We can more proactively work to identify and resolve vulnerabilities by using the dashboard and the alerting system that SentinelOne provides. It helps us with audits and compliance. We can show the compliance in percentage. We can confidently say that our company or infrastructure is very secure. It has improved our security posture by 30% to 35%. It has reduced our false positives by 30%. It has helped teams collaborate better. The security team manages SentinelOne Singularity Cloud Security, and when it flags vulnerabilities, they are forwarded to DevOps for remediation. Previously, we needed to identify and report the issues, but there would be lapses in communication. Now, there is a centralized dashboard that anyone can look at and see the open issues and work on them.
AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
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Use our free recommendation engine to learn which Cloud-Native Application Protection Platforms (CNAPP) solutions are best for your needs.
879,259 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
10%
Government
5%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise20
Large Enterprise53
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise22
Large Enterprise56
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
I think the pricing of SentinelOne Singularity Cloud Security is a bit high.
What needs improvement with PingSafe?
One area that could be improved in SentinelOne Singularity Cloud Security is their policies; the way they have config...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet tr...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

PingSafe
No data available
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Information Not Available
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Darktrace vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.